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The Ratchet Shop Reviews

4.8 Rating 3,053 Reviews
97 %
of reviewers recommend The Ratchet Shop
Company Reviews Product Reviews
770
 Metrics Info
4.8
Based on 3,053 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Ratchet Shop Reviews

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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5
James
James
Verified Buyer
“Although I've not used my ratchet strap yet the quality looks excellent and the delivery was extremely quick”
The Ratchet Shop 5 star review on 23rd August 2023
Helpful Report
Posted 8 months ago
5
Christopher
Christopher
Verified Buyer
“Next day delivery everything I wanted . Nice to support a local buisness .”
The Ratchet Shop 5 star review on 8th February 2023
Helpful Report
Posted 1 year ago
5
Suzette Richardson
Suzette Richardson
Verified Buyer
“Super quick Next Day delivery of the 10 Heavy Duty Ratchet Straps. These straps are indeed Heavy Duty! We have ordered from elsewhere before and their HD straps are really small compared to the HD straps received from The Ratchet Shop - hopefully this will mean they last longer and don't have to be replaced every year. They are going to be used on our Recovery vehicles to secure customer vehicles.”
The Ratchet Shop 5 star review on 12th January 2023
Helpful Report
Posted 1 year ago
5
Jeff
Jeff
Verified Buyer
“Very happy with the advice I received before purchase and with the ratchet puller. Did exactly what I wanted it to do. Easy to use and plenty strong enough. Well impressed. Thanks guys.”
The Ratchet Shop 5 star review on 21st November 2022
Helpful Report
Posted 1 year ago
5
Graham
Graham
Verified Buyer
“Purchased Late Thursday evening Dispatched Friday and delivered Monday very friendly communications and have done the right job.”
The Ratchet Shop 5 star review on 19th August 2022
Helpful Report
Posted 1 year ago
5
TREVOR DAVID
TREVOR DAVID
Verified Buyer
“Arrived all packaged well although not within the time scale of 1 to 5 working day as stated and charged but nice Ratchet Strap ,put to use immediately.”
The Ratchet Shop 5 star review on 16th June 2022 The Ratchet Shop 5 star review on 16th June 2022
Helpful Report
Posted 1 year ago
We can only apologise about this, we hope to hear from you again & if so please give us a ring or email and we can make sure this doesn't happen again. The Ratchet Shop.
Posted 1 year ago
5
Tony
Tony
Verified Buyer
“First class service, easy to place online order even for a dinosaur like me, delivered within 24 hours exactly as described. Slipperies are so versatile, can also be used as mini ramps for lowered cars. Excellent. T.”
The Ratchet Shop 5 star review on 29th April 2022 The Ratchet Shop 5 star review on 29th April 2022
Helpful Report
Posted 1 year ago
Tony, Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work. Kind Regards, The Ratchet Shop
Posted 1 year ago
5
Bernd
Bernd
Verified Buyer
“Quick delivery, good product. Proved perfect for a slightly unconventional application to secure a sunshade on a windy balcony.”
The Ratchet Shop 5 star review on 13th April 2022
Helpful Report
Posted 2 years ago
Bernd, Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! Kind Regards, The Ratchet Shop.
Posted 2 years ago
5
Graham Sydenham
Graham Sydenham
Verified Buyer
“Excellent strap kept all the camping gear tight and in place on the back of the Harley.”
The Ratchet Shop 5 star review on 10th August 2020
Helpful Report
Posted 3 years ago
Hi Graham, Thanks for leaving your review. We are really pleased to hear that Our straps have helped you lash down your camping gear! We hope you had a good time and if we can help in the future please do get in touch. Kind Regards, The Ratchet Shop
Posted 3 years ago
5
Charles Darbyshire
Charles Darbyshire
Verified Buyer
“Good pricing, great delivery times, clear simple website, what's not love?”
The Ratchet Shop 5 star review on 5th June 2019
Helpful Report
Posted 4 years ago
Hi Charles, Thank you so very much for your kind review. We work hard to ensure our service is top notch. It's nice to have this affirmed. Your words are very much appreciated. Kind regards, The Ratchetshop.
Posted 4 years ago
4
Michelle Bumford
Michelle Bumford
Verified Buyer
“good quality tools that are reasonably prices. Posted quickly (next day)”
The Ratchet Shop 4 star review on 10th February 2017
Helpful Report
Posted 7 years ago
Hello Michelle, thank you so much for taking the time to write such a fantastic review. We are pleased to hear that you are happy with the quality of the Plate Lifting Clamp, and that you found the pricing to be reasonable. Kind Regards, The Ratchet Shop
Posted 7 years ago
5
George Blake
George Blake
Verified Buyer
“You were able to supply on line , what I wanted & no one else could !. These ratchets are the only ones that will do the job. Once the trailer curtains are closed I don't want to worry about the load . I know it's secure & safe . That lets me get on with the driving . Peace of mind . The only way to travel . Good prices , PayPal checkout , Great delivery . Makes me happy .”
The Ratchet Shop 5 star review on 20th January 2017
Helpful Report
Posted 7 years ago
Hello George, firstly thank you so much for taking the time to write such a fantastic review. We are very pleased to hear that we could supply what you weren't able to find elsewhere. It's great to hear what our customers are using the products they purchased for. We are very pleased that we are able to make you happy with the service and products. Kind Regards, The Ratchet Shop
Posted 7 years ago
5
Guest
Guest
Verified Buyer
“I got 3 mini 1000kg straps for the camper van as the thin and unreliable straps I had, finally went in the bin. The new straps are more heavy duty and have a nice positive action. I have already recommended it to friends. Dave near Leeds”
The Ratchet Shop 5 star review on 14th September 2016
Helpful Report
Posted 7 years ago
Hello Dave, thank you so much for taking the time to write such a great review!! We're very pleased to hear that you are so happy with the 1000kg Mini Ratchet Straps that you received!!
Posted 7 years ago
5
Guest
Guest
Verified Buyer
“Awesome service and products, buy with complete confidence .”
The Ratchet Shop 5 star review on 17th May 2016
Helpful Report
Posted 7 years ago
5
Maurice McGladdery
Maurice McGladdery
Verified Buyer
“I already had a pair of similar Recoil Ratchet straps and these items are almost identical so am very pleased with them. Delivery and cost also satisfactory.”
The Ratchet Shop 5 star review on 12th May 2016
Helpful Report
Posted 7 years ago
Hi Maurice, thank you for taking the time to leave such a great review!!
Posted 7 years ago
The Ratchet Shop is rated 4.8 based on 3,053 reviews
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