The Ratchet Shop Reviews

4.8 Rating 3,103 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,103 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product and exelent service, thank you👍”

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Posted 7 months ago

“The products i bought were an amazing bargain, they are great quality and came packaged properly and in a great time frame as well. Cannot fault you guys, i will be coming to you in the future definitely for any more purchases. Thanks”

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Posted 8 months ago

Hi Andrew, That's great to hear! we appreciate your opinion on the quality and cost of our goods as we like to hold ourselves to a high standard and your recognition of this very much well received. We would love to hear from you again so if the need comes up for anything Lifting or Lashing related please don't hesitate to give us a call. Kind Regards, The Ratchet Shop

Posted 7 months ago

“Quality product, at reasonable prices.”

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Posted 8 months ago

“I received my order from the ratchet shop in the allocated time ,i would use the shop again quick and simle ,thank you ..”

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Posted 8 months ago

“First Class Customer Service”

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Posted 9 months ago

“Just the kind of ratchet I needed. Couldn't find this in any trade stores I visited. Thanks”

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Posted 9 months ago

“Very impressed. Delivered exactly when I requested, well packed. The man who dealt with me on the 'phone couldn't have been more helpful - a good ambassador for the company. A good range of products, making it precise for ordering what you need. 100% satisfied, thanks a lot.”

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Posted 9 months ago

“Excellent range of products, exceptional delivery times.”

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Posted 9 months ago

“Excellent service thanks”

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Posted 9 months ago

“I still have not received them yet Will review them when I receive them Received this morning just what I wanted and on day expected”

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Posted 9 months ago

“Straps arrived next packaged well and look very good quality (not used yet) but more importantly over the phone they gave me really good advice and also phoned me back, its not something we would nomally buy we needed to susspend some moulds in roof ... and tyhey gave me confidence and explained the best way of doing it ... Custom Service ***** dont often get that these days Hense happy to leave a review (which I basically neve do ;-)”

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Posted 9 months ago

“Quick delivery, items are as described . Very good service well done The Ratchet Shop!!”

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Posted 9 months ago

“Product was very good. However I paid for next day delivery and did not get it for 3 days. Sent an email to ratchet shop asking for delivery cost refund but have heard nothing. Very disappointed.”

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Posted 9 months ago

“Items arrive on time. Sturdy straps and fastener.”

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Posted 10 months ago

“Very good product, very good service and quick delivery. Thank you.”

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Posted 10 months ago

“A superb service and very good quality products”

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Posted 10 months ago

“Good communication excellent product quick delivery. Would recommend to anyone. Thanks”

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Posted 10 months ago

“AS USUAL WHENEVER ORDERING NO PROBLEMS AND STAFF ALWAYS TAKE THE TIME TO ANSWER ANY QUESTIONS - WOULD NOT LOOK ANYWHERE ELSE.”

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Posted 10 months ago

“Great service, great products, super to deal with”

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Posted 10 months ago

“Good , very quick delivery”

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Posted 11 months ago

The Ratchet Shop is rated 4.8 based on 3,103 reviews