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The Ratchet Shop Reviews

4.8 Rating 3,135 Reviews
97 %
of reviewers recommend The Ratchet Shop
4.8
Based on 3,135 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Ratchet Shop Reviews

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

Write Your review

Very quick service although the straps i really wanted were out of stock.
Helpful Report
Posted 5 days ago
Received the ordered ratchet straps that were delivered the following day and were very well packaged. Have not used them yet but they look very well made.
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Posted 6 days ago
Was supposed to be delivered by DPD, I received a message saying we were not in, which was incorrect as we'd been in all day. Then rather than try again the next day, DPD left my package at a post office 5 miles away! I emailed the ratchet shop twice, using their customer service email address, but had no reply! Eventually I gave up waiting for a reply and drove 10 miles to collect my package, which on narrow lanes, takes the best part of an hour. I won't be buying from the ratchet shop again!
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Posted 2 weeks ago
Brilliant ratchet great quality and very speedy delivery well done
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Posted 2 weeks ago
Bought a plain beam trolley. Great deign! So simple and effective. Thanks.
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Posted 2 weeks ago
Easy ordering system and very quick delivery
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Posted 2 weeks ago
Excellent Service. Great over the phone guidance, next day delivery, superb quality equipment, correct documentation provided to satisfy our H&S audit. I cannot fault the overall experience.
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Posted 2 weeks ago
Great service and value would use again
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Posted 3 weeks ago
Well they do exactly what we bought so fitted and working thank you will buy more in the future as we use various sizes for the work that we do.
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Posted 3 weeks ago
good products, good prices, quick delivery
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Posted 3 weeks ago
Item still not delivered, not able to track
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Posted 4 weeks ago
very quick service, really easy... would recommend and use again.
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Posted 1 month ago
Its a litttle strange being asked for 2 reviews on orders that we still haven't recived.
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Posted 1 month ago
Great service. Delivered next day. Will shop again. Many thanks.
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Posted 1 month ago
Really good ratchets at great piece and fast delivery
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Posted 1 month ago
The straps and shackles appear to be exactly what I ordered and they arrived on time.
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Posted 1 month ago
Placed an order 9th July. Received shipping confirmation 10th July stating 2 working day delivery. Emailed customer service 16th July to say I had still not received order. No response from customer service. Still waiting on my order. Not the first time I have used the ratchet shop but will possibly be the last.
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Posted 1 month ago
very good quality reasonable price quick delivery verdict satisfied
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Posted 1 month ago
Very good product
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Posted 2 months ago
Simple ordering system fast delivery cannot fault it
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Posted 2 months ago
The Ratchet Shop is rated 4.8 based on 3,135 reviews