The Ratchet Shop Reviews

4.8 Rating 3,141 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,141 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, and fantastic product!”

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Posted 5 days ago

“As described. Quick delivery. Good price”

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Posted 5 days ago

“Very swift and efficient service, good product and good price. Highly recommended.”

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Posted 1 week ago

“Very impressed with quality of Ratchet's. Good price....and service.”

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Posted 1 week ago

“Efficient service and delivery, good quality product, great value and exactly what I needed. I may buy more, in fact. Only thing was that for my particular purpose, it would've been useful to know the thickness of the strap before purchase. But I took a chance without querying and it's as thin as I hoped for. Excellent metal buckles.”

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Posted 1 week ago

“Very good. Only the custom charges take the good out of it.”

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Posted 3 weeks ago

“Very quick service although the straps i really wanted were out of stock.”

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Posted 4 weeks ago

“Received the ordered ratchet straps that were delivered the following day and were very well packaged. Have not used them yet but they look very well made.”

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Posted 4 weeks ago

“Was supposed to be delivered by DPD, I received a message saying we were not in, which was incorrect as we'd been in all day. Then rather than try again the next day, DPD left my package at a post office 5 miles away! I emailed the ratchet shop twice, using their customer service email address, but had no reply! Eventually I gave up waiting for a reply and drove 10 miles to collect my package, which on narrow lanes, takes the best part of an hour. I won't be buying from the ratchet shop again!”

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Posted 1 month ago

“Brilliant ratchet great quality and very speedy delivery well done”

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Posted 1 month ago

“Bought a plain beam trolley. Great deign! So simple and effective. Thanks.”

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Posted 1 month ago

“Easy ordering system and very quick delivery”

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Posted 1 month ago

“Excellent Service. Great over the phone guidance, next day delivery, superb quality equipment, correct documentation provided to satisfy our H&S audit. I cannot fault the overall experience.”

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Posted 1 month ago

“Great service and value would use again”

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Posted 1 month ago

“Well they do exactly what we bought so fitted and working thank you will buy more in the future as we use various sizes for the work that we do.”

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Posted 1 month ago

“good products, good prices, quick delivery”

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Posted 1 month ago

“Item still not delivered, not able to track”

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Posted 1 month ago

“very quick service, really easy... would recommend and use again.”

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Posted 1 month ago

“Its a litttle strange being asked for 2 reviews on orders that we still haven't recived.”

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Posted 1 month ago

“Great service. Delivered next day. Will shop again. Many thanks.”

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Posted 1 month ago

The Ratchet Shop is rated 4.8 based on 3,141 reviews