The Ratchet Shop Reviews

4.8 Rating 3,135 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,135 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick service although the straps i really wanted were out of stock.”

Helpful Report

Posted 5 days ago

“Received the ordered ratchet straps that were delivered the following day and were very well packaged. Have not used them yet but they look very well made.”

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Posted 6 days ago

“Was supposed to be delivered by DPD, I received a message saying we were not in, which was incorrect as we'd been in all day. Then rather than try again the next day, DPD left my package at a post office 5 miles away! I emailed the ratchet shop twice, using their customer service email address, but had no reply! Eventually I gave up waiting for a reply and drove 10 miles to collect my package, which on narrow lanes, takes the best part of an hour. I won't be buying from the ratchet shop again!”

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Posted 2 weeks ago

“Brilliant ratchet great quality and very speedy delivery well done”

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Posted 2 weeks ago

“Bought a plain beam trolley. Great deign! So simple and effective. Thanks.”

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Posted 2 weeks ago

“Easy ordering system and very quick delivery”

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Posted 2 weeks ago

“Excellent Service. Great over the phone guidance, next day delivery, superb quality equipment, correct documentation provided to satisfy our H&S audit. I cannot fault the overall experience.”

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Posted 2 weeks ago

“Great service and value would use again”

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Posted 3 weeks ago

“Well they do exactly what we bought so fitted and working thank you will buy more in the future as we use various sizes for the work that we do.”

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Posted 3 weeks ago

“good products, good prices, quick delivery”

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Posted 3 weeks ago

“Item still not delivered, not able to track”

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Posted 4 weeks ago

“very quick service, really easy... would recommend and use again.”

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Posted 1 month ago

“Its a litttle strange being asked for 2 reviews on orders that we still haven't recived.”

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Posted 1 month ago

“Great service. Delivered next day. Will shop again. Many thanks.”

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Posted 1 month ago

“Really good ratchets at great piece and fast delivery”

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Posted 1 month ago

“The straps and shackles appear to be exactly what I ordered and they arrived on time.”

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Posted 1 month ago

“Placed an order 9th July. Received shipping confirmation 10th July stating 2 working day delivery. Emailed customer service 16th July to say I had still not received order. No response from customer service. Still waiting on my order. Not the first time I have used the ratchet shop but will possibly be the last.”

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Posted 1 month ago

“very good quality reasonable price quick delivery verdict satisfied”

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Posted 1 month ago

“Very good product”

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Posted 2 months ago

“Simple ordering system fast delivery cannot fault it”

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Posted 2 months ago

The Ratchet Shop is rated 4.8 based on 3,135 reviews