The Ratchet Shop Reviews

4.8 Rating 3,117 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,117 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

Write Your review

Tell us how The Ratchet Shop made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service, speedy delivery, easy to order, I strongly recommend.”

Helpful Report

Posted 2 years ago

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. Kind regards, The Ratchet Shop.

Posted 2 years ago

“Delivered very quickly, well wrapped and good quality.”

Helpful Report

Posted 2 years ago

Thank you, We really appreciate you taking the time to express that. The Ratchet Shop.

Posted 2 years ago

“Ordered the pull down ratchets late Thursday night had them 1st thing Saturday morning, great product and top service would recommend highly 👌”

Helpful Report

Posted 2 years ago

Thank you, We really appreciate you taking the time to express that. The Ratchet Shop.

Posted 2 years ago

“Easy ordering & quick despatch. Good communication throughout.”

Helpful Report

Posted 2 years ago

Thank you, We really appreciate you taking the time to express that. The Ratchet Shop.

Posted 2 years ago

“Great product great team very helpful many thanks”

Helpful Report

Posted 2 years ago

Thank you, We really appreciate you taking the time to express that. The Ratchet Shop.

Posted 2 years ago

“Quality product delivered on time for a very good price.”

Helpful Report

Posted 2 years ago

Thank you, We really appreciate you taking the time to express that. The Ratchet Shop.

Posted 2 years ago

“Nice piece of kit, a lot tidier than the other type of ratchet strap. No messy loose end, works like a seat belt.”

Helpful Report

Posted 2 years ago

Thank you, We really appreciate you taking the time to express that. The Ratchet Shop.

Posted 2 years ago

“Excellent Service, great price, thanks”

Helpful Report

Posted 2 years ago

Thank you rob, We really appreciate you taking the time to express that. The Ratchet Shop.

Posted 2 years ago

“Yes the service was very good and quick on delivery Thank you for your service”

Helpful Report

Posted 2 years ago

Thank you bob, We really appreciate you taking the time to express that. The Ratchet Shop.

Posted 2 years ago

“Pretty straightforward, they are so fast. I ordered a sling and I get a notice in next fifteen minutes that my package was shipped. I’ve got it next day. All transaction very easy and fast. Thanks”

Helpful Report

Posted 3 years ago

Thank you, We really appreciate you taking the time to express that. The Ratchet Shop.

Posted 2 years ago

“Delivered on time, well packaged. Pleased with this purchase.”

Helpful Report

Posted 3 years ago

Thank you, We really appreciate you taking the time to express that. The Ratchet Shop.

Posted 2 years ago

“great product, sensible price”

Helpful Report

Posted 3 years ago

Thank you, We really appreciate you taking the time to express that. The Ratchet Shop.

Posted 2 years ago

“Excellent very quick delivery”

Helpful Report

Posted 3 years ago

Thank you, We are happy to hear you feel that way about our products! The Ratchet Shop.

Posted 2 years ago

“Arrived all packaged well although not within the time scale of 1 to 5 working day as stated and charged but nice Ratchet Strap ,put to use immediately.”

The Ratchet Shop 5 star review on 16th June 2022

Helpful Report

Posted 3 years ago

We can only apologise about this, we hope to hear from you again & if so please give us a ring or email and we can make sure this doesn't happen again. The Ratchet Shop.

Posted 3 years ago

“Just what we needed”

Helpful Report

Posted 3 years ago

Thank you so much for taking the time to leave us this amazing review. The Ratchet Shop.

Posted 3 years ago

“Great product, am definitely going to need more”

Helpful Report

Posted 3 years ago

Thank you, Stuart Walls, please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review. The Ratchet Shop.

Posted 3 years ago

“Excellent service and product delivery as always. Would have been nice to know that the Easy Winder needs circlip pliers to assemble as I incorrectly assumed it came complete.”

Helpful Report

Posted 3 years ago

Thank you so much for taking the time to leave us a 5-star review. We will take this into consideration next time. Kind regards, The Ratchet Shop.

Posted 3 years ago

“Prompt delivery and supplied what we wanted”

Helpful Report

Posted 3 years ago

Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! The Ratchet Shop.

Posted 3 years ago

“Good products helpful people”

Helpful Report

Posted 3 years ago

Thank you for the 5 star rating. The Ratchet Shop.

Posted 3 years ago

“Great buy price good and quick delivery nice to deal with thanks product good”

Helpful Report

Posted 3 years ago

Paul. Thank you for sharing your feedback. The Ratchet Shop.

Posted 3 years ago

The Ratchet Shop is rated 4.8 based on 3,117 reviews