The Ratchet Shop Reviews

4.8 Rating 3,112 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,112 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“helpful,did what it said it would,arrived next day(we paid the extra)”

Helpful Report

Posted 8 years ago

Hello, many thanks for taking the time to write such a great review. It's great to hear that you are happy with your Ratchet Straps and Webbing Slings. Kind Regards, The Ratchet Shop

Posted 8 years ago

“First class ,great quality ratchets,fast delivery.”

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Posted 8 years ago

Hello Noel, thank you for writing such a positive review. We are very pleased to hear that you are so happy with your 800kg Mini Ratchets. Kind Regards, The Ratchet Shop

Posted 8 years ago

“Excellent service and delivery always on time”

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Posted 8 years ago

Hello John, thank you for taking the time to write such a great review. It's great to know you are so happy with the service you received. Kind Regards, The Ratchet Shop

Posted 8 years ago

“The Ratchet Shop was quick, efficient and very cost effective. Win win win!!”

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Posted 8 years ago

Hello Russell, many thanks for taking the time to write such a positive review. It's great to know you had such a good experience with us. Kind Regards, The Ratchet Shop

Posted 8 years ago

“Ordering from the Ratchet Shop was so easy online, delivery was fantastic arrived the next day, and the price was amazing! thank you very much... so happy with the service.”

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Posted 8 years ago

Hello Chris, we really appreciate you taking the time to write such a fantastic review. It's great to hear that you found ordering online easy, as an online company we find it really useful to receive feedback from our customers about their experience on the website. Thank you again for your great review. Kind Regards, The Ratchet Shop

Posted 8 years ago

“Quality at good value. Fast delivery, excellent service.”

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Posted 8 years ago

Hello Malcolm, we really appreciate you taking the time to write such a positive review. It's great to hear you're happy with the quality of your webbing slings. Kind Regards, The Ratchet Shop

Posted 8 years ago

“I received my product promptly and it works very well.”

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Posted 8 years ago

Hello Paul, thank you so much for leaving such a positive review about the Easy Winder. Kind Regards, The Ratchet Shop

Posted 8 years ago

“Checked prices with a few of your competitors, the clincher for me was your delivery charges (to a town 7 miles from Glasgow) almost 66% less and a better level of service than some of your competitors. Ratchet straps received and now in regular use and doing exactly what is expected of them. Great service, no hassle, definitely recommend using this company.”

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Posted 8 years ago

Hello Robert, thank you for taking the time to write such a great review. It's fantastic to hear that your happy with the service you received and your Ratchet Straps. Thank you so much for recommending us. Kind Regards, The Ratchet Shop

Posted 8 years ago

“Items arrived on time and as described.”

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Posted 8 years ago

Hello Steve, thank you for writing us a review. We really appreciate receiving feedback and it's great to know that you are happy with your webbing slings. Kind Regards, The Ratchet Shop

Posted 8 years ago

“Very easy to use web site excellent delivery service well done!!!!”

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Posted 8 years ago

Hello Simon, we really appreciate you taking the time to write such a positive review about the web site. It's great to receive feedback from our customers on their experience. Thank you. Kind Regards, The Ratchet Shop

Posted 8 years ago

“Good product, competitive price and arrived on time”

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Posted 8 years ago

Thank you Derek for your positive feedback and taking the time to write us a review, we really appreciate it. Best wishes Natasha

Posted 8 years ago

“Very good product, very good price, swift delivery”

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Posted 8 years ago

Hello Eric. thank you for writing such a great review. We really appreciate you taking the time to leave feedback about your mini ratchets and the delivery. Kind Regards, The Ratchet Shop

Posted 8 years ago

“Can not fault the product or the service would recommend to anyone !”

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Posted 8 years ago

Hello Kevin, we really appreciate you taking the time to write such an amazing review. It's great to hear such positive feedback about your Ratchet Straps and the service. We would also like to thank you for the recommendation!! Kind Regards, The Ratchet Shop

Posted 8 years ago

“Once again ordering was relatively easy and the goods were delivered as described in reasonable time. Thank you.”

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Posted 8 years ago

Hello Jim, many thanks for taking the time to write such a great review. We are pleased to hear that you are happy with the service you received, and that you are happy with the Vehicle Recovery Set you ordered. Kind Regards, The Ratchet Shop

Posted 8 years ago

“Very competitive price Excellent easy to use website and fast convenient delivery”

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Posted 8 years ago

Hello Jamie, thank you so much for taking the time to write such a positive review. We are really pleased to hear that you found the website easy to use!! Kind Regards, The Ratchet Shop

Posted 8 years ago

“on line ordering very easy, fast delivery, we will be using again”

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Posted 8 years ago

Hello Alan, thank you so much for taking the time to write such a fantastic review. We really value all our customers feedback, but being an online store it's always great to hear a customers opinion on using the website, so thank you for letting us know you found it very easy. We look forward to working with you in the future. Kind Regards, The Ratchet Shop

Posted 8 years ago

“I was very pleased with the service I received, right from answering the phone quickly through to receiving my goods.”

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Posted 8 years ago

Hello Christine, thank you so much for taking the time to write such a fantastic review. It's great to read your positive review, and to know you are so happy with the service you received. Kind Regards, The Ratchet Shop

Posted 8 years ago

“Perfect communication. Delivery within estimated time. Everything good.”

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Posted 8 years ago

Hello, thank you for writing such a great review. It's always great to hear that customers are happy with the service they receive. Kind Regards, The Ratchet Shop

Posted 8 years ago

“Provided great clear info and help to make sure I was buying the correct items for the job in hand. I would highly recommend them. Everything arrived together on time. Tony S.”

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Posted 8 years ago

Hello Tony, many thanks for taking the time to write such a great review. We're very pleased to hear that you received the help and support you required for purchasing your items. Kind Regards, The Ratchet Shop

Posted 8 years ago

“I ordered a large quantity of ratchet straps, both standard and ergonomic types along with a few other items. (50+ items ordered) I received these items the following day much to my surprise as these were not a special delivery. All of the ordered items were better than expected quality as there are a few rubbish types on the market. All of the items were really reasonable prices and will be ordering again. I will also be spreading the word as this was a fantastic service. They have a really extensive range of equipment at great prices.”

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Posted 8 years ago

Hello Carl, thank you so much for taking the time to write such a fantastic review. We are very pleased to hear that you are so happy with the quality of products you received and that you found the pricing reasonable. Once again thank you so much for your positive review and we look forward to working with you again in the future. Kind Regards, The Ratchet Shop

Posted 8 years ago

The Ratchet Shop is rated 4.8 based on 3,112 reviews