The Ratchet Shop Reviews

4.8 Rating 3,112 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,112 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On time and as described”

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Posted 7 years ago

Thank you for your review :)

Posted 7 years ago

“First Class service in everyway.”

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Posted 7 years ago

We're very happy to hear that Christopher. Thank you for your kind review

Posted 7 years ago

“Purchased a 1000kg ratchet hoist to lift a Harley Davidson engine & transmission great piece of kit, received excellent service, 5 star rated all round, thank you.”

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Posted 7 years ago

Hi Peter, Thank you for your feed back :)

Posted 7 years ago

“Excellent service.”

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Posted 7 years ago

Thank you Kevin :)

Posted 7 years ago

“Delivered on time and the product was as expected”

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Posted 7 years ago

Thank you for your feed back John :)

Posted 7 years ago

“Excellent prompt service. Superior products at very competitive prices. Very satisfied - would highly recommend.”

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Posted 7 years ago

Hello David, thank you for taking the time to write such a great review. It's great to know you are so happy with the service you received :)

Posted 7 years ago

“Very good service, delivered quickly, and good quality ratchet straps”

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Posted 7 years ago

Thank you Colin for the feed back :)

Posted 7 years ago

“Excellent service, quick delivery. One strap arrived defective, customer service sorted me out another one straight away at no extra cost. Super.”

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Posted 7 years ago

Thank you for your feed back :) we are always happy to help

Posted 7 years ago

“The ratchets were exacly as required and arrived quickly - will shop again with the Ratchet Shop”

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Posted 7 years ago

Thank you Barry, that is good to hear :)

Posted 7 years ago

“Excellent turnaround time and product is exactly what we needed! Cheers!”

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Posted 7 years ago

Thank you Mark for the feed back :)

Posted 7 years ago

“Website very easy to use. Customer services excellent to deal with. We had a problem with the delivery as the carrier attempted to delivery to the wrong address - we do have issues with our post code. One phone call to Ratchet Shop, driver contacted and within the hour delivery made. Thank you.”

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Posted 7 years ago

Hello, thank you for taking the time to write a review, we do really appreciate it :)

Posted 7 years ago

“Very prompt delivery. goods look good quality”

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Posted 7 years ago

Thank you for your kinds words :)

Posted 7 years ago

“Ordering the goods was easy and delivery as promised when placing the order. Thank you”

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Posted 7 years ago

We're very happy to hear that! Thank you for your very kind feedback

Posted 7 years ago

“On line order , asked for next day and sure enough next day they turned up , spot on. Thanks”

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Posted 7 years ago

Thank you for your feed back Trevor :)

Posted 7 years ago

“GOOD SERV.”

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Posted 7 years ago

“Excellent telephone ordering and fast delivery”

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Posted 7 years ago

Thank you for your kind feedback, much appreciated. Regards, The Ratchetshop

Posted 7 years ago

“quick deliver and no problems”

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Posted 7 years ago

Thank you for your feed back :)

Posted 7 years ago

“Good quality item and sent fast. Fantastic delivery and tracking service. Thankyou”

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Posted 7 years ago

We are very happy to hear that :) Thank you for your very kind feedback

Posted 7 years ago

“Website is simple and clear, service is ultra rapid.”

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Posted 7 years ago

Thank you for your feed back Chris!

Posted 7 years ago

“Very fast Delivery and very well packed.”

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Posted 7 years ago

Thank you for your feedback Anthony :) that is good to hear !

Posted 7 years ago

The Ratchet Shop is rated 4.8 based on 3,112 reviews