The Ratchet Shop Reviews

4.8 Rating 3,166 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,166 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Customer Service
Communication Channels	Email

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi! I ordered 4 ratchet straps from the ratchet shop. I e-mailed 15/01 . It is now 15:15 on 17/01 and I have heard nothing. Not good enough !!”

Helpful Report

Posted 11 years ago

Hi Martin Your order was sent out on 14th January and delivered at 11.52 on 15th January. It was signed for by GARAGF An sms proof of delivery notification was sent I do not have any email from you on 15th January You were sent an email on 14th January to say your goods had been shipped I cannot see that we should have done any more and I am surprised that you have found cause to complain about our service Kindly let us know where you feel we have let you down

Posted 11 years ago

“Supposed to be delivered on Friday still waiting, now Sunday 14.00hrs, needed for Saturday, no doubt the delivery people will come up with an excuse for non delivery after paying for it\n”

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Posted 11 years ago

“Deliver the goods, keep us informed if failure”

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Posted 11 years ago

“TOUJOURS PAS DE LIVRAISON”

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Posted 11 years ago

“I ordered a kit of straps from eBay. The order was cancelled as theratchetshop had "put the wrong price on the listing". Not pleased, and won't use them again.”

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Posted 12 years ago

“I bought a ratchet strap and I loved it , so I contacted coustomer service to order two more n I asked for some discount They did not give me any discount so I dint order any”

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Posted 12 years ago

The Ratchet Shop is rated 4.8 based on 3,166 reviews