The Ratchet Shop Reviews

4.8 Rating 3,158 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“1st class service, excellent product at a competitive price - easy to use website, will certainly use again.”

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Posted 11 years ago

“Excellent service right from confirmation of order through to delivery. Definitely recommended.”

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Posted 11 years ago

“Highly recommended”

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Posted 11 years ago

“A serious piece of kit, at rock bottom price delivered at supersonic speed. Look no further fir your provider.”

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Posted 11 years ago

“Great”

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Posted 11 years ago

“Deliver the goods, keep us informed if failure”

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Posted 11 years ago

“Just excellent - no fuss and very quick!\n\nThanks - ( again - this is the second time I've used yje service)”

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Posted 11 years ago

“Good choice of ratchet straps of all sizes and incredibly fast delivery. next time I want a strap I'll be right back”

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Posted 11 years ago

“I was very impressed with the service I received from the Ratchet Shop. It only took 2 days for my ratchets to arrive and that was good considering I live in the North of Scotland. The ratchets I bought were the ergonomic ones and they are a quality product, strong and well made. I have to deliver a lot of oil and gas equipment so I need good quality ratchets, and the ergonomic ratchets are the best at securing these types of loads. I would highly recommend buying from the Ratchet Shop.”

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Posted 11 years ago

“Due to a mistake in understanding on the order times for next day delivery the order needed to be canceled. The staff were extremely efficient in sorting this it was handled professionally.\n\nBased on this level of customer service, I would have no issue in recommending The Ratchet Shop”

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Posted 11 years ago

“Excellent in all areas of service”

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Posted 11 years ago

“Great service the goods arrived on time”

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Posted 11 years ago

“Very satisfied with product and service would recommend use again.”

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Posted 11 years ago

“Excellent product. Just wondered if there was a cheaper p&p to Northern Ireland. Will definitely use you again. Many Thanks”

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Posted 11 years ago

“We are on the Isle of Wight, next day service is what it says and at no extra cost for the IOW”

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Posted 11 years ago

“excellent service”

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Posted 11 years ago

“Tried a few ratchets, D shackles and strops. All straight to work and quality good delivery excellent.\nWill use again”

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Posted 11 years ago

“I telephoned with sole information that I needed a ratchet; I was asked what use, I have rarely received as a customer, the help and reassurance that the product would actually do the job.\nThe correct product arrived the next day and worked.\nGreat accurate helpful service and the best product.\n***”

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Posted 11 years ago

“All good”

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Posted 11 years ago

“great service carry on with what you are doing”

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Posted 11 years ago

The Ratchet Shop is rated 4.8 based on 3,158 reviews