The Ratchet Shop Reviews

4.8 Rating 3,024 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,024 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 23rd August 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and quality as usual 10/10”

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Posted 2 months ago

“A nice light lever operated block and tackle, which will be very useful for my boat and many other things. Quick delivery with a great price. Excellent selection on the web site.”

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Posted 2 months ago

“Very pleased”

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Posted 2 months ago

“Good product, delivered on time. Very satisfied.”

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Posted 2 months ago

“Good quality ratchet straps I bought the White ones to step down Marque easy to use and very strong”

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Posted 2 months ago

“Excellent product was delivered very quickly thank you”

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Posted 2 months ago

“1 week after I received notification that the product had been dispatched I still haven't received it. This might be DPD's fault, not the Ratchet Shop, but they haven't done well at responding to my queries.”

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Posted 3 months ago

“Excellent Service, Ordered and Delivered as promised.”

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Posted 3 months ago

“Although I've not used my ratchet strap yet the quality looks excellent and the delivery was extremely quick”

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Posted 3 months ago

“All good , Good price , quick delivery unfortunately some sizes out of stock or would of been 5 stars ⭐️”

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Posted 3 months ago

“Exactly as advertised. Quick delivery and good communications”

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Posted 3 months ago

“Perfect product, good price, very prompt delivery. Would use again”

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Posted 3 months ago

“Very good straps and fast delivery. They should last me many years.”

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Posted 3 months ago

“Product suitable and delivered as advertised. Useful length of 12m which is difficult to find elsewhere.”

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Posted 4 months ago

“Not very good got an email saying it had been shipped 3 days later still nothing arrived !! i needed the straps for a particular job an had to get some somewhere else quickly !! so I rang up and was told they had to be ordered and would be 2 weeks !!!! not good when Ive been told they've been shipped !!!”

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Posted 4 months ago

“Excellent service, Harry was so helpful. He got the remaining part of our order to us a day early than he has said, which was very much appreciated. Products sent were high quality and did the job required. Thank you”

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Posted 4 months ago

“Good quality straps. As described, next day delivery, good value. Will buy from this supplier again”

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Posted 4 months ago

“I ordered only 3 3.25 ton shackles on the 19th of July on next-day delivery, it is now the 26th of July and still haven't received my order. I spoke to someone on the 24th who said they would look into it and get back to me which they didn't and again I spoke to someone today 26th of July who said he thinks DPD may have lost the delivery. I need the shackles by tomorrow as I fly out on a job that needs them if I don't get them tomorrow there is no point in me having them. I know it's a very small order but I still expect to get what I ordered in the time frame you have set out. my order No:000029094”

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Posted 4 months ago

“The first batch arrived very quickly but I thought it was in clear what size the straps were on the site. I ended up with the wrong ones… I then spoke to a chap and he agrees to send out a new batch and for me to post back the ones I’d received. The new batch never arrived on time for them to be used… so I had to borrow straps making my purchase pointless. Your company is not entirely to blame as DPD sent a message they had missed us with a picture of a house that’s not even mine… sadly not a positive review here.”

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Posted 4 months ago

“Items delivered on time and were as described.”

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Posted 4 months ago

The Ratchet Shop is rated 4.8 based on 3,024 reviews