The Ratchet Shop Reviews

4.8 Rating 3,148 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,148 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cant say any more than brilliant service . Kind Regards Ed Harris”

Helpful Report

Posted 10 years ago

Dear Ed, many thanks for taking the trouble to give us such a great review. We are always so happy when things go well for our customers best wishes

Posted 10 years ago

Dear Ed, many thanks for taking the trouble to give us such a great review. We are always so happy when things go well for our customers best wishes

Posted 10 years ago

“Great service and a cracking product at a good price. What's not to like?”

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Posted 10 years ago

Cheers Matthew, its so kind of you to take the trouble to give us your review and a great one at that, many thanks

Posted 10 years ago

“Excellent service couldn't get them any quicker”

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Posted 10 years ago

thanks Keith for your great review best wishes

Posted 10 years ago

thanks Keith for your great review best wishes

Posted 10 years ago

“Quick & efficient service and the straps are great quality - thanks”

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Posted 10 years ago

thanks Kim we really appreciate your kind comments

Posted 10 years ago

thanks Kim we really appreciate your kind comments

Posted 10 years ago

“Great service, quick delivery and looks well made.”

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Posted 10 years ago

Hi Terry many thanks for your kind comments, we're so happy we were of service to you best wishes

Posted 10 years ago

“Great price! Great speed! Great product!”

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Posted 10 years ago

thanks Alistair for taking the trouble to give us such a great review

Posted 10 years ago

thanks Alistair for taking the trouble to give us such a great review

Posted 10 years ago

“I have just received my first order & I have to say how very pleased I am, the product was just what I expected & the delivery was excellent very prompt.”

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Posted 10 years ago

Dear Barrie many thanks for taking the trouble to give us such a great review

Posted 10 years ago

“Easy site to use and a good range of products”

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Posted 10 years ago

Dear Adrian, many thanks for taking the trouble to give us such a great review

Posted 10 years ago

Dear Adrian, many thanks for taking the trouble to give us such a great review

Posted 10 years ago

“Very efficient service. Goods arrived exactly when they said they would. Thanks.”

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Posted 10 years ago

Hi Martin many thanks for such a great review

Posted 10 years ago

“Received helpful product advice over the phone before making my purchase which also reassured me that I was dealing with a genuine company. Placed my order at 11:40 and was pleasantly surprised to get a confirmation email from the carrier at 12:15 to say that my parcel had been dispatched. Parts arrived in good condition so overall well pleased with the service and will use Ratchet shop again.”

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Posted 10 years ago

Dear Gareth, many thanks for taking the trouble to give us such a great review; we were delighted with your comments

Posted 10 years ago

“Very quick service and well packaged but not to excess”

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Posted 10 years ago

Cheers Richard thanks for your great review, it is much appreciated

Posted 10 years ago

Cheers Richard thanks for your great review, it is much appreciated

Posted 10 years ago

“Great service, neede some straps sent down to Spain. All arrived as required.”

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Posted 10 years ago

Hi David, thanks for your great review

Posted 10 years ago

Hi David, thanks for your great review

Posted 10 years ago

“All good thank you very much, fast and well priced”

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Posted 10 years ago

Many thanks for your kind comments, they are much appreciated

Posted 10 years ago

Many thanks for your kind comments, they are much appreciated

Posted 10 years ago

“Terrific fast service and quality products.”

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Posted 10 years ago

thanks Robert for such a great review

Posted 10 years ago

“Very quick and efficient service. The ratchet straps are extremely robust and well engineered, easy to use and way better than I expected for the price. Will definitely use again and recommend to others........look no further !!”

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Posted 10 years ago

thankyou Peter for such a great review

Posted 10 years ago

“Very good service correct item arrived first time. will recommend to others. Regards Phil.”

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Posted 10 years ago

Thankyou Philip for such a great review

Posted 10 years ago

“from my first phone call received very good helpfull speedy service thank you”

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Posted 10 years ago

Dear Sheila thanks so much for such a kind review

Posted 10 years ago

“Able to chat to a member of staff via the website whilst viewing the product pages, very helpful.”

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Posted 10 years ago

Many thanks Richard for taking the time for giving us such a great review

Posted 10 years ago

Many thanks Richard for taking the time for giving us such a great review

Posted 10 years ago

“Excellent efficient service. Too soon to say how good the product is. Not used it yet.”

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Posted 10 years ago

Many thanks for your kind review, we hope that you find the products useful best wishes

Posted 10 years ago

“Super quick delivery and the ratchet mechanisms on the straps I bought (4t and 9T) were much better than any others I had used. Smooth action even before a little WD40 was added.”

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Posted 10 years ago

thankyou so much for taking the trouble to submit this great review; we are glad that you are happy with the products best wishes theratchetshop

Posted 10 years ago

The Ratchet Shop is rated 4.8 based on 3,148 reviews