The Ratchet Shop Reviews

4.8 Rating 3,092 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,092 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast del .great service”

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Posted 10 years ago

“Order procedure good. DPD delivery process fantastic. text updates, tracking facility online, delivered when promised.\nAwesome!\n\nNot tried the product yet, so no rating on that yet.”

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Posted 10 years ago

“Nothing I can think of My order was sent very quickly”

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Posted 10 years ago

“Good service”

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Posted 10 years ago

“good all round service”

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Posted 10 years ago

“Proper equipment at very good prices. Do not compare with cheap *** "toys", this is proper, certified kit.\nGreat postage and tracking means you can plan your work/ day around a 1 hr window, rather than wait in all day.”

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Posted 10 years ago

“Good service - arranged Sat AM delivery at short notice and goods arrived on site as requested”

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Posted 10 years ago

“good all round”

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Posted 10 years ago

“Based on one purchase; very good & easy service”

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Posted 10 years ago

“web site is a wee bit clunky ... but everything else was great ... i especially like the way i was kept informed all the way from purchase to delivery :-)”

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Posted 10 years ago

“Good fast delivery although they were out of stock on one item i needed”

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Posted 10 years ago

“I have used the The Ratchet Shop a few times and they have always been very helpful. This time I called on Friday morning for a vital Saturday AM delivery and it was on site by about 10:00.”

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Posted 10 years ago

“Superb service will definately use again. Excellent product.”

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Posted 10 years ago

“Initial problem with the website; but of course that could have been my system, not the Ratchet shop. Second attempt fine, and service, delivery and communications excellent from that point on.”

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Posted 10 years ago

“Very good service first class”

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Posted 10 years ago

“Everything ok, odered without issue delivery as stated, good that I wanted.”

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Posted 10 years ago

“First class”

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Posted 10 years ago

“Very prompt delivery of all items ordered - all products were delivered the next day.\nHighly recommend”

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Posted 10 years ago

“Great service and really fast delivery. Brill.”

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Posted 10 years ago

“Order procedure is straightforward and customer service has been very good when I have had to phone the company.\n\nI buy a lot of ratchet straps and would like the option to buy the strap and ratchet sections seperately as the ratchet will last longer than the strap, this option is available but often the straps are out of stock.”

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Posted 10 years ago

The Ratchet Shop is rated 4.8 based on 3,092 reviews