The Ratchet Shop Reviews

4.8 Rating 3,092 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,092 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product as advertised and delivered on time. What more can a customer ask for ?”

Helpful Report

Posted 10 years ago

“Excellent service, easy to use interface, dispatch same day, fantastic communication from the courier”

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Posted 10 years ago

“Good service, cheap, keepet updated and fast delivery”

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Posted 10 years ago

“It was a pleasure dealing with the lady on the phone as she was so helpful and pleased to talk to me. The ratchets arrived the following day! Brilliant service! Thank you.\n”

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Posted 10 years ago

“Great products and quick delivery\n”

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Posted 10 years ago

“Excellent value for the Straps”

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Posted 10 years ago

“Very good value for money”

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Posted 10 years ago

“good service”

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Posted 10 years ago

“Very fast service”

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Posted 10 years ago

“Excellent quick service A+”

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Posted 10 years ago

“None”

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Posted 10 years ago

“perfect service and most important great communication throughout”

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Posted 10 years ago

“Excellent online shopping experience. Delivery abroad was cost effective and faster than a small letter! Have used before and would use again. Never put the customer service to the test, thats the real indicator in my experience. But then again if everything is perfect who cares.”

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Posted 10 years ago

“The whole experience was great. Ordering simple, delivery efficient & we were kept in the loop at every stage, I even received a text after my colleague signed for the parcel whilst I was out of the office. On this performance we would gladly recommend others to us the site.”

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Posted 10 years ago

“Great service and product. Postage a little dear and since it didnt arrive next day, std mail would have been fine.”

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Posted 10 years ago

“I had to telephone to discuss my requirements as they were not clear to me on the website. But after clarification my order was delivered on time the next day. Communication from courier was great. Would certainly recommend to others.”

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Posted 10 years ago

“we purchased 6 ratchet straps from the ratchet shop and were pleased with the service we had from them and the product was first class, the delivery was excellent arriving with in two days.”

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Posted 10 years ago

“TOUJOURS PAS DE LIVRAISON”

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Posted 10 years ago

“brilliant service. Order delivered within 24 hours of order”

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Posted 10 years ago

“Very good service”

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Posted 10 years ago

The Ratchet Shop is rated 4.8 based on 3,092 reviews