The Ratchet Shop Reviews

4.8 Rating 3,148 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,148 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

Write Your review

Tell us how The Ratchet Shop made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ratchet straps appear to be good quality. Not used yet. Good value and very easy dealing with company. Would recommend them.”

Helpful Report

Posted 10 years ago

“The ratchet was just the ticket!!”

Helpful Report

Posted 10 years ago

thankyou so much for giving us a great review

Posted 10 years ago

“I bought 10m 800kg endless ratchet straps for securing a cover on some outside equipment. The price was lower than expected, without the excessive delivery costs of some companies, and they arrived promptly. The straps are well made and were efficiently packed.”

Helpful Report

Posted 10 years ago

Hi John thanks so much for your great review it is much appreciated best wishes Ann

Posted 10 years ago

“Why did I bother with eBay. Should have come direct to rachet shop. Great product. Fast delivery. Super price.”

Helpful Report

Posted 10 years ago

Hi Andy just to say how much we appreciate your kind review, we were delighted to read it best wishes Ann

Posted 10 years ago

“Service brilliant. Delivery brilliant. Straps brilliant. Nothing else to add.”

Helpful Report

Posted 10 years ago

Hi Karen, thank you for the "brilliant" review! We appreciate your time and business. All the best from the Ratchet Shop Team.

Posted 10 years ago

“Great service & products......many thanks”

Helpful Report

Posted 10 years ago

Hi Julie thankyou so much for your great review

Posted 10 years ago

“Excellent service. Fast efficient delivery and quality product.”

Helpful Report

Posted 10 years ago

Hi John thankyou so much for your kind review

Posted 10 years ago

“Excellent service and product. Thank you.”

Helpful Report

Posted 10 years ago

“Great range of products, good quality, great pricing, fast delivery. Delivery charges to Northern Ireland a bit steep, but overall still good value.”

Helpful Report

Posted 10 years ago

“very informative website , good prices , good quality , delivered on time . Will be using Ratchet Shop again .”

Helpful Report

Posted 10 years ago

“Goods as advertised, service excellent.”

Helpful Report

Posted 10 years ago

“Excellent product, amazingly low price. I was having difficulty finding ratchet webbing straps that were less than 4.5m. It is only for a motorbike luggage rack, which is quite small. The Ratchet Shop had some at 1.5m which are ideal and very easy to operate and very efficient at what they are designed to do. Thanks Ratchet Shop.”

Helpful Report

Posted 10 years ago

“50mm 4ton ratchet strap feels nice and solid and is easy to handle. because of its size it is so easy to operate..you must have one!!! I am happy!!”

Helpful Report

Posted 10 years ago

“very helpful, knew the product well and great delivery tracking service”

Helpful Report

Posted 10 years ago

“The wheel straps were just as advertised, with delivery that was even quicker than I hoped for. Lots of messages to say when they were going to get delivered, and this meant I was able to do a job earlier that afternoon then I expected. Ordered approx 3pm paid for next day delivery, had them by lunchtime the next day. Can't fault goods or service. Excellent”

Helpful Report

Posted 10 years ago

“Good fast efficient service, would recommend.”

Helpful Report

Posted 10 years ago

“Spoke to an advisor who talked me through my order. Prompt delivery and an excellent product. I intend to use again in the future.”

Helpful Report

Posted 10 years ago

“Seamless service and delivery with a great range of ratchets for all occasions.”

Helpful Report

Posted 10 years ago

“very helpful staff, and a good product.”

Helpful Report

Posted 10 years ago

“Very quick on sending out and delivered on expected day thanks”

Helpful Report

Posted 10 years ago

many thanks for taking the trouble to give us such a good review

Posted 10 years ago

The Ratchet Shop is rated 4.8 based on 3,148 reviews