The Ratchet Shop Reviews

4.8 Rating 3,157 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,157 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Problems with carrier were dealt with well and order received in good time, but I had to call to ask whether it had been dispatched...would have been good to be called or emailed to inform me that it had gone already.\nMinor niggle though as products of good quality and staff were attentive, friendly and helpful.”

Helpful Report

Posted 11 years ago

“Service was exemplary. Could not have been faster and more efficient. Well packaged.\nStraps were exactly what was described.”

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Posted 11 years ago

“Excellent service”

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Posted 11 years ago

“Excellent next day service and easy to use website.”

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Posted 11 years ago

“TOTALLY SATISFIED WITH PURCHASE”

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Posted 11 years ago

“Great website, quick delivery”

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Posted 11 years ago

“Really fast and efficient service”

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Posted 11 years ago

“Fast efficient service”

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Posted 11 years ago

“ordering was quick and easy and my order was tracked very well, updated at each stage of the delivery”

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Posted 11 years ago

“Perfect service”

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Posted 11 years ago

“Good service all round - pleased to et personal attention when a problem occurred”

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Posted 11 years ago

“***”

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Posted 11 years ago

“Fast delivery, excellent product.”

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Posted 11 years ago

“excellent service no need for improvment”

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Posted 11 years ago

“Great products and a good price.\nThanks for the prompt delivery.”

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Posted 11 years ago

“Have used these guys a few times and always ,Great quality and price with a fast delivery.”

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Posted 11 years ago

“Very good service.”

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Posted 11 years ago

“Excellent service together with true value for money how can you go wrong. The website id full of useful information, I can only highly recommend this company and congratulate the staff for so informative and speedy service.”

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Posted 11 years ago

“This is an excellent company. My order was dispatched within minutes of my placing it, and they couldn't have been more helpful on the phone.”

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Posted 11 years ago

“We buy lorry straps from time to time. We find them to be cost effective and the delivery is always speedy if the items are in stock. On the occasion they were out of stock we were called, as promised, once they had come back in.”

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Posted 11 years ago

The Ratchet Shop is rated 4.8 based on 3,157 reviews