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The Ratchet Shop Reviews

4.8 Rating 3,024 Reviews
97 %
of reviewers recommend The Ratchet Shop
Company Reviews Product Reviews
741
 Metrics Info
4.8
Based on 3,024 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Ratchet Shop Reviews

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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Adam
Verified Buyer
“Ordered a total of five different strops from here over two days. Both orders arrived incredibly quickly, well packed and with all the certs. Very well priced and cracking service.”
Helpful Report
Posted 9 months ago
Mervyn
Verified Buyer
“Bought from before and service, product and prices so good it was an easy decission to purxchase again”
Helpful Report
Posted 9 months ago
Alan
Verified Buyer
“still not arrived after a week.”
Helpful Report
Posted 9 months ago
Hi Alan, we are really sorry to hear this. Please check your emails as we are looking at the best way to resolve this issue with our courier as we want to make sure these goods arrive safely and as soon as possible. Many Thanks, The Ratchet Shop
Posted 9 months ago
Graham
Verified Buyer
“Best price I could find for my chain hoist and excellent service for my online purchase. I had no need to make contact so have no relevant experience, but would make the company my first option in future for similar products.”
Helpful Report
Posted 9 months ago
James
Verified Buyer
“Very good chains and efficient service. I have used them several times.”
Helpful Report
Posted 9 months ago
Roger
Verified Buyer
“Good quality products,will buy again”
Helpful Report
Posted 9 months ago
Stewart
Verified Buyer
“Fantastic product Immediate postage Brilliant service Highly recommended”
Helpful Report
Posted 10 months ago
Nigel Hull
Verified Buyer
“We buy all of our binders from The Ratchet Shop, online ordering is easy and delivery is super fast. On the occasions when I have had to ring for advice staff have been extremely helpful. I would not hesitate in recommending The Ratchet Shop.”
Helpful Report
Posted 10 months ago
Christopher
Verified Buyer
“Next day delivery everything I wanted . Nice to support a local buisness .”
The Ratchet Shop 5 star review on 8th February 2023
Helpful Report
Posted 10 months ago
David
Verified Buyer
“Received them the next working day. They work perfect and are ideal for what I need them for. Makes my van look a lot tidier and organised now.”
Helpful Report
Posted 10 months ago
Daniel
Verified Buyer
“Fantastic products and great service. Very quick delivery.”
Helpful Report
Posted 10 months ago
Mark
Verified Buyer
“Great price, delivery was next day will definitely be ordering more”
Helpful Report
Posted 10 months ago
Anonymous
Verified Buyer
“Just what I needed to strap my dog travelling cage onto the car. Quick service.”
Helpful Report
Posted 10 months ago
Peter
Verified Buyer
“I was very pleased with my purchase of a safety harness with quick release straps. The product looks well made and arrived with an excellent instruction manual. I ordered the harness on a Friday at 16.00 and it arrived the next morning (a Saturday) so well done to the Ratchet company.”
Helpful Report
Posted 10 months ago
Oliver
Verified Buyer
“I purchase this equipment to work at my digger l(lift off cab) I took a chance on it for it was very reasonable priced it arrived on time and got to work promptly, it superseded all my expectations thank you 1st quality”
Helpful Report
Posted 10 months ago
Robert
Verified Buyer
“Excellent bit of kit,this is a replacement for one I lost. Had no hesitation in buying another. Worth every penny”
Helpful Report
Posted 10 months ago
Suzette Richardson
Verified Buyer
“Super quick Next Day delivery of the 10 Heavy Duty Ratchet Straps. These straps are indeed Heavy Duty! We have ordered from elsewhere before and their HD straps are really small compared to the HD straps received from The Ratchet Shop - hopefully this will mean they last longer and don't have to be replaced every year. They are going to be used on our Recovery vehicles to secure customer vehicles.”
The Ratchet Shop 5 star review on 12th January 2023
Helpful Report
Posted 10 months ago
Gintautas
Verified Buyer
“Thank you. It is exactly what I wanted. Gintautas”
Helpful Report
Posted 11 months ago
Stephen
Verified Buyer
“Exactly what I expected thankyou”
Helpful Report
Posted 11 months ago
Roland
Verified Buyer
“Good quality good service speedy delivery”
Helpful Report
Posted 11 months ago
The Ratchet Shop is rated 4.8 based on 3,024 reviews
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