The Ratchet Shop Reviews

4.8 Rating 3,158 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service got to me quickly and was quality product”

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Posted 8 years ago

Hi We really appreciated your review. We are pleased you are happy with your purchase. Regards The ratchetshop

Posted 8 years ago

“Brilliant service full stop!”

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Posted 8 years ago

Hi Great review, thank you Regards The ratchetshop

Posted 8 years ago

“Great service swift delivery well done will be using you again”

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Posted 8 years ago

Hi Leslie Thank you for your review. So pleased you were happy with the service, we look forward to hearing from you soon. Regards The ratchetshop

Posted 8 years ago

“Easy online ordering”

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Posted 8 years ago

Hi Peter Glad to hear you found the ordering process so easy. Thank you for your comments. Regards The ratchetshop

Posted 8 years ago

“We have used this company for many years and cannot fault the product or the service. Would not use anyone else I truly don't think they get better than this. I would 100% recommend this company.”

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Posted 8 years ago

Hi Sue What a fantastic review, it really is appreciated. So pleased to hear you are happy with this product and great news to hear you would recommend us - Thank you. Regards The ratchetshop

Posted 8 years ago

“The plastic body is not so strong, I'm afraid that in the future it will be broken. I can't folding in a vertical position, the strap will jump from special hole of winder.”

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Posted 8 years ago

Hi Dimitru Thankyou for your review. You will find that indeed this product is very strong and will be used for a long time. We sell many of them and have had many very happy customers It is made of plastic which is strong and light as opposed to a heavy metal one The winder is fixed into the body of the product with a sir clip which holds it securely If you look on our website under Easywinder you can see a video of how it is used We can assure you that you should have a long use with this product best wishes theratchetshop

Posted 8 years ago

“VERY QUICK SERVICE THANK YOU”

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Posted 8 years ago

Hi John Your comments regarding our quick service are appreciated, thank you. Regards

Posted 8 years ago

“Excellent service. Highly recommended”

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Posted 8 years ago

Hi Adrian Thank you for review. It's great to know you would highly recommend us. Regards The ratchetshop

Posted 8 years ago

“You all of what I needed and keen pricing”

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Posted 8 years ago

Hi Mark Thank you for your comments, it's great that we had what you needed at a good price. Regards The ratchetshop

Posted 8 years ago

“Great website and fast delivery.”

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Posted 8 years ago

Hi Glad you liked the website and were happy with the delivery. Thank you for review us. The ratchetshop

Posted 8 years ago

Hi It's good to hear you like our website and fast delivery. Thank you for your comments. Regards The ratchetshop

Posted 8 years ago

“I was most impressed by the range of your stock, and by the promptness with which my order came. Top marks.”

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Posted 8 years ago

That's great John, thank you so much for your lovely review. Regards, The Ratchethop

Posted 8 years ago

“Quality item, super quick delivery and all at a good price, won't use anyone else highly recommend”

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Posted 8 years ago

That's wonderful,, thank you for your great review of our services. Regards, The Ratchetshop

Posted 8 years ago

“good tool and shipping fast ahunque a bit expensive, but good for the general good.”

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Posted 8 years ago

Thank you for your review Angel, we love to have feedback from our customers. regards The Ratchetshop

Posted 8 years ago

“Very prompt service and super quick delivery”

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Posted 8 years ago

Hello Nicholas, Thank you for your great review of our company, if we can be of use to you again, please do not hesitate to give us a call or pop on our website. thank you. Regards, The Ratchetshop

Posted 8 years ago

“Just the item I was looking to hold a Quad on my trailer. They are easy to use and the secure everything down so well. Would buy from the Ratchet store again when I need a heavy duty ratchets for another project”

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Posted 8 years ago

Thank you so much for your review Raymond, we are glad that everything works well for you, Regards The Ratchetshop

Posted 8 years ago

“I paid extra for next working day delivery and my order arrived a day late.”

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Posted 8 years ago

Hi Thankyou for taking the trouble to send in a review We've looked at the details of your order. You ordered on a Saturday. Our next-day delivery terms are Mon to Friday for items ordered before 2.45 The office is closed Saturday and Sunday There is no extra cost for next-day delivery, this is our standard tracked and traced delivery option with DPD DELIVERY INFORMATION We offer next day delivery on all orders placed before 2.45pm, pallets before 12.00pm, we also offer a 3-5 day service via Hermes which you can choose in the check out process (please note that Hermes orders do not come with door to door tracking as DPD do) Therefore your order was processed on the 18th and received by yourself the next day on the 19th Kindly let us know if you have any further concerns best wishes

Posted 8 years ago

“super fast delivery”

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Posted 8 years ago

Hello Lisa, thank you for your review, we are very glad that you are happy with our service. Regards The Ratchetshop

Posted 8 years ago

“By informing me of when my delivery was dispatched and when it would be delivered. communication is key - well done and thank you”

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Posted 8 years ago

So glad that you are happy Justin, please do not hesitate to contact us again, should you need our services. Regards The Ratchetshop

Posted 8 years ago

“best ratchet straps ever!!”

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Posted 8 years ago

Yes there are aren't they :-), thank you for your great review. Regards, The Ratchetshop

Posted 8 years ago

“Excellent service thank you”

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Posted 8 years ago

Thank you Robert, good review always make us happy to read. Regards, The Ratchetshop

Posted 8 years ago

The Ratchet Shop is rated 4.8 based on 3,158 reviews