The Ratchet Shop Reviews

4.8 Rating 3,165 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,165 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Customer Service
Communication Channels	Email

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good price and quick delivery”

Helpful Report

Posted 8 years ago

Good Morning Ben, thank you for your great feedback, it is most appreciated, if we can be of help in the future, please get in touch. Best Regards, The Ratchetshop

Posted 8 years ago

“Good price with fast delivery. Goods are excellent quality. It's not the sort of item I'll be buying frequently but if I did need more then I'd certainly use the Ratchet Shop.”

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Posted 8 years ago

Thank you so much for your feedback Andy, we appreciate every single one of our customers and we love to hear feedback so we can grow and improve our products and services. Regards, The Ratchetshop

Posted 8 years ago

“Top quality, fast could not get any bette r highly recommend.”

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Posted 8 years ago

We do love to read great feedback, thank you so much John, please do not hesitate to contact us again, should you require anything. Regards The Ratchetshop

Posted 8 years ago

“Absolutely perfect ratchets no problems does exactly what I need when I need it Thanks”

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Posted 8 years ago

We appreciate your kind words Ryan, if we can be of any further assistance, please do not hesitate to contact us. Regards, The Ratchetshop

Posted 8 years ago

“Product availability was good and service was efficient.The only negative was on delivery.As the order was placed late Friday and did not start the process until Monday.The product then took until the following Saturday to arrive. The product and quality of were excellent.Price of the items purchased was good.”

Helpful Report

Posted 8 years ago

Good morning Don, we are sorry that delivery was outside of expectations, we will endeavour to make sure this doesn't happen again, thank you for your review, we value all of our customers and we like to keep them happy, if we can be of service to you again in the future please get in touch. Regards, The Ratchetshop

Posted 8 years ago

“Great service”

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Posted 8 years ago

Thank you very much for your order, we hope to see you again soon.

Posted 8 years ago

“Great service - a good range to choose from, very speedy delivery and a great price. I will certainly be ordering again!”

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Posted 8 years ago

We thank you for your kind review, it's always lovely to hear great feedback.

Posted 8 years ago

“100% SERVICE”

Helpful Report

Posted 8 years ago

Thank you for your review, its great to receive feedback, if there is anything else we can help you with, please do not hesitate to get in touch.

Posted 8 years ago

“Good product and quick delivery”

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Posted 8 years ago

Thank you Jeanette, we look forward to serving you again soon.

Posted 8 years ago

“Good quality product and good delivery times”

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Posted 8 years ago

We are happy that you are pleased with our service, do not hesitate to contact us again if you are in need of any products, we will look forward to seeing you again.

Posted 8 years ago

“Ferry god service”

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Posted 8 years ago

Thank you for your kind review, looking forward to being of help to you in the future.

Posted 8 years ago

“Delivered the goods as specified and on time. Good communication about stock levels”

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Posted 8 years ago

Thank you for your kind review, please do not hesitate to contact us if you find yourself in need of our products again, we are always happy to help.

Posted 8 years ago

“Great price and good quality. Delivery was fast to.”

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Posted 8 years ago

Hi Simon Thank you for your kind review. So pleased you were happy with the service. Regards the ratchetshop

Posted 8 years ago

“Quality product, Fast delivery, and very competitive pricing.”

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Posted 8 years ago

Hello Thank you for reviewing the ratchetshop. We are pleased you are happy with the product and service. Regards the ratchetshop

Posted 8 years ago

“Excellent prices, superb quality and super fast delivery!”

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Posted 8 years ago

Hi Gary many thanks for such a great review we very much appreciate it best wishes the ratchetshop

Posted 8 years ago

“Great service , delivered very quickly and good quality product.”

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Posted 8 years ago

Hi Stephen It's good to hear you are pleased with our service and product, thank you for your review. Regards the ratchetshop

Posted 8 years ago

“Placed order, goods next day. What more could you ask for! Have always traded with you, and will continue to do so”

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Posted 8 years ago

Hi Vic Great to get your feed back. Looking forward to supplying you again. Regards The ratchetshop

Posted 8 years ago

“Quick, no make that unbelievably quick delivery and item just as described”

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Posted 8 years ago

Hi David Thank you for taking the time to review us. Glad you were pleased with the service. Regards The ratchetshop

Posted 8 years ago

“I have used the Ratchet Shop a few times now, they have always give great service. I have purchased ratchet straps big and small and lifting slings for our fork lift and all have been great quality products.”

Helpful Report

Posted 8 years ago

Hi Tom Great review. Looking forward to doing business again soon. Regards The rathetshop

Posted 8 years ago

“The Ratchet shop service was very good and the product perfect. Courier service let them down by dumping parcel 60 yards away from house in wet grass outide driveway gate close to the road. Rural area - road hidden by trees so can't see delivery van and therefore no idea how long parcel had been sitting there. Suspect probably new driver with sub-contract local courier firm as most courier drivers come right to house front door and are, generally, extremely pleasant and helpful. This is a minor irritation as the Ratchet shop goods would not be affected by damp conditions and the parcel wasn't stolen so no big deal, just a litle concerning. Here in the Highlands, national couriers mostly employ small local firms for the final leg and this is where the defect has arisen.”

Helpful Report

Posted 8 years ago

I'm so sorry you have had this experience with our delivery company, please be assured that I will look into this for you, and hope that it doesn't re occur. Thank you for your feedback, it's very much appreciated. Regards, The Ratchetshop

Posted 8 years ago

The Ratchet Shop is rated 4.8 based on 3,165 reviews