The Ratchet Shop Reviews

4.8 Rating 3,092 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,092 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

Write Your review

Tell us how The Ratchet Shop made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient service, items arrived ahead of time.”

Helpful Report

Posted 7 years ago

That's great to hear, thank you Gordon. Regards, The Ratchetshop

Posted 7 years ago

“The service was very good and the order was fast, thanks”

Helpful Report

Posted 7 years ago

Your very welcome Charlie, we aim to keep our customers happy, thank you for your kind feedback. Regards, The Ratchetshop

Posted 7 years ago

“All very good, arrived before I ordered nearly...”

Helpful Report

Posted 7 years ago

We do like to ship out orders quickly Richard, that way everyone is happy, thank you for your great feedback. Regards, The Ratchetshop

Posted 7 years ago

“FAST EFFICIENT SERVICE”

Helpful Report

Posted 7 years ago

Thank you Ray, we like to please, thank you for your lovely feedback. Regards, The Ratchetshop

Posted 7 years ago

“The Rachet Shop have impressed with their service and information given following my orderAnd swift delivery of My goods. Very impressed thank You”

Helpful Report

Posted 7 years ago

You are more than welcome Howard, we enjoy reading our feedback from our lovely customers, so thank you and we hope you contact us again. Regards, The Ratchetshop

Posted 7 years ago

“Disappointing that an account gets closed after 1 month of non usage. You can't expect purchases on a monthly basis on some items. Having used you for a number of years, it was embarrassing when a member of our staff purchased items and then had to contact me to pay via a credit card. Suggest keeping accounts open for a 6 months min preferably 12 month account usage period”

Helpful Report

Posted 7 years ago

We are so sorry that you have had this experience with us Barry, we will endeavour to make sure it never happens again. We do hope this will not stop you from using our services, as we do value your custom. Regards, The Ratchetshop

Posted 7 years ago

“Prompt delivery and quality products”

Helpful Report

Posted 7 years ago

Great review Oliver, thank you. Regards, The Ratchetshop

Posted 7 years ago

“super quick delivery for quality products”

Helpful Report

Posted 7 years ago

Thank you for your kind words, we do love to read each and every one of our lovely customers review, we hope to see you again soon. Regards, The Ratchetshop

Posted 7 years ago

“Excellent going to order more soon”

Helpful Report

Posted 7 years ago

Thank you John, we really appreciate your feedback and your custom. Regards, The Ratchetshop

Posted 7 years ago

“Excellent service, a good product and fair price.”

Helpful Report

Posted 7 years ago

We are pleased that you are happy with our products and service Keith, Thank you for your feedback. Regards, The Ratchetshop

Posted 7 years ago

“fast delivery, excellent product”

Helpful Report

Posted 7 years ago

Thank you for your kind feedback Helen, we appreciate your custom. Regards, The Ratchetshop

Posted 7 years ago

“Our order still has not arrived?”

Helpful Report

Posted 7 years ago

“Excellent product, delivered when stated and a great price. Will use again.”

Helpful Report

Posted 7 years ago

That's wonderful news, thank you again for your custom. Regards, The Ratchetshop

Posted 7 years ago

“Products as described, good quality and speedy delivery.”

Helpful Report

Posted 7 years ago

Thank you for your great feedback, we hope to see you again soon. Regards, The Ratchetshop

Posted 7 years ago

“Items arrived on time ,the lenght is more then ample for our needs”

Helpful Report

Posted 7 years ago

Good afternoon Patrick, thank you for your kind review, hope to see you again soon. Regards, The Ratchetshop

Posted 7 years ago

“Great product and fine service. Faultless.”

Helpful Report

Posted 7 years ago

Thank you for your feedback Neil, we love to hear from our customers. Regards, The Ratchetshop

Posted 7 years ago

“Fast delivery service. The ratchet straps purchased are of a high quality which gives us confidence in securing loads on flat beds, especially when transporting vehicles. We have decided to make this company a dedicated supplier for this particular equipment. Prices are very competitive , especially considering the quality of the products.”

Helpful Report

Posted 7 years ago

Thank you so much for your great review Alan, its lovely to hear from our customers, may we enjoy long and happy custom together. Regards, The Ratchetshop

Posted 7 years ago

“Excellent Customer service. Express delivery service.”

Helpful Report

Posted 7 years ago

Wonderful review, thank you Alan. Regards, The Ratchetshop

Posted 7 years ago

“Exactly how making a purchase over the internet should be... Well done, first class service, price and product......”

Helpful Report

Posted 7 years ago

Thank you so much for your feedback, we look forward to serving you again. Regards, The Ratchetshop

Posted 7 years ago

“good response to our request ,excellent product , good value for money”

Helpful Report

Posted 7 years ago

Hi Terry, Thank you for your lovely feedback. Gemma @ The Ratchet Shop

Posted 7 years ago

The Ratchet Shop is rated 4.8 based on 3,092 reviews