The Ratchet Shop Reviews

4.8 Rating 3,112 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,112 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb service!”

Helpful Report

Posted 5 years ago

Hi There Michael, Thanks for getting in touch. We are pleased to hear you have has such a great experience and we are looking forward to providing you with many more! Kind Regards, The Ratchet Shop

Posted 5 years ago

“Need 6 stars really! Ordered midday, arrived the next day, great products. Really good, many thanks.”

Helpful Report

Posted 5 years ago

Hi There John, It's great to hear back from you and We really appreciate your comments! Its good to hear you have had such a pleasant experience and If we can help supply you with any of our quality products in the future please do get in contact. Kind Regards, The Ratchet Shop

Posted 5 years ago

“Quick delivery and quality product.”

Helpful Report

Posted 5 years ago

Thanks for getting in touch, It's great to hear that your items have arrived well and its just as good to hear you share our opinion on Our products. If we can help in the future please let us know! Kind Regards, The Ratchet Shop

Posted 5 years ago

“Astonishingly speedy service in a time of great difficulty - and good value too.”

Helpful Report

Posted 5 years ago

Hello There, Thanks for leaving your review. We are always trying to make your experience as efficient experience so its good to hear your appreciation. We are always hear to help so if we can provide you with any other great quality products please get in touch. Kind Regards, The Ratchet Shop

Posted 5 years ago

“Great product and great service”

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Posted 5 years ago

Hello Daniel, Thanks a bunch for leaving your review. It's really good to hear that your experience has been pleasant working with ourselves, it's an privilege to supply you and if you need anything else please get in contact! Kind Regards, The Ratchet Shop

Posted 5 years ago

“Excellent service and product.”

Helpful Report

Posted 5 years ago

Hi Dawn, Thanks for leaving your review. We are very pleased to hear that you have had a pleasant experience buying from ourselves. If we are able to help in the future please do get in contact. Kind Regards, The Ratchet Shop

Posted 5 years ago

“The staff at Ratchet Shop that I spoke to were really helpful and the ratchet strap I bought did exactly what I needed it to do. Well pleased”

Helpful Report

Posted 5 years ago

Hello Richard, Thanks for getting in touch. it's great to hear that you appreciate our phone service, we are always here to help! We are really pleased the items you purchased did the job well! Now, if there is anything we can help with do just give us another call, until then all the best! Kind Regards, The Ratchet Shop

Posted 5 years ago

“Very prompt delivery, product excellent quaility”

Helpful Report

Posted 5 years ago

Hi John, We are pleased to hear that your delivery arrived well. We also appreciate your opinion on our products its always a pleasure to supply our customers and even better when They share the same admiration for our products, If we can help in the future please get in contact! Kind Regards, The Ratchet Shop

Posted 5 years ago

“Great service, kept informed of postal delays, great slings.”

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Posted 5 years ago

Hi There Eric, thanks for leaving your review. We are pleased to hear you are satisfied with our product and service if there is anything more we can do to help please get in contact, until then all the best! Kind Regards, The Ratchet Shop

Posted 5 years ago

“Once again faultless service and excellent quality. I placed an order 2.30pm and all items ordered arrived 10.15 the following morning (standard delivery). If only all suppliers were as good. Angus Lammie”

Helpful Report

Posted 5 years ago

Hello There, Firstly thanks a bunch for leaving your review its good to hear Your feedback. We are always striving to provide a quality service and make your experience as smooth as possible so we really appreciate hearing this from you. If there is anything we can help with please do give us a call, Cheers Angus, Kind Regards, The Ratchet Shop

Posted 5 years ago

“Very good very fast even in these difficult times. Dominus Builders of Dorset.”

Helpful Report

Posted 5 years ago

Hello Dominus, Thanks for leaving your review. We really appreciate your custom, its great to hear that your items found you well. Here are The Ratchet Shop we are always striving to put the customer first and making you experience seamless as possible so its great to hear your appreciation. If we can help you in the future at all please do get in contact. Kind Regards, The Ratchet Shop

Posted 5 years ago

“Good quality did the job meant for Very strong”

Helpful Report

Posted 5 years ago

Hello There, Its great to hear that our quality product has been used for your job. We are very thankful that you have as much appreciation for our products as we do. We are always here to help so if you need anything in the future please do get in contact. Kind Regards, The Ratchet Shop

Posted 5 years ago

“Excellent service.”

Helpful Report

Posted 5 years ago

Hi there, Thanks for getting in touch and leaving your review. We appreciate your custom and we are pleased to hear that you had a pleasant experience. Kind Regards, The Ratchet Shop

Posted 5 years ago

“Very quick delivery as requested. Strop was well made. Would definitely use again”

Helpful Report

Posted 5 years ago

Hi There, it's great to hear that you are pleased with Our product and just as good to hear that you are happy to return. Now, if we can help in any other way please don't hesitate to get in contact. Kind Regards, The Ratchet Shop

Posted 5 years ago

“Excellent service. Product as described and good quality”

Helpful Report

Posted 5 years ago

Hi There, Thanks for leaving your review. We are pleased to hear that you have had a positive experience working with ourselves and we are glad you share our opinion on our high quality reliable products. If we can help in the future please get in contact ,until then all the best! Kind Regards, The Ratchet Shop

Posted 5 years ago

“Quick response, good product.”

Helpful Report

Posted 5 years ago

Hello There, thanks a bunch for letting us know your thoughts. Its great that your experience has been seamless and that you are impressed with Our product. If you need anything in the future please don't hesitate to get in contact, Kind Regards, The Ratchet Shop

Posted 5 years ago

“Really quick delivery, great product very strong and sturdy”

Helpful Report

Posted 5 years ago

Hi There Claire, Thanks a bunch for leaving your review. It's great that you are pleased with both the delivery and the products, We pride ourselves on our quality and reliable products; If We can help in anyway in the future just give us a call. Kind Regards, The Ratchet Shop

Posted 5 years ago

“Very quick service, well packed and just what I wanted. Thank you.”

Helpful Report

Posted 5 years ago

Good Morning Carolyn, Thanks a bunch for giving us this feedback. We are extremely pleased that your order was received well, If we are able to help in anyway please do get in contact. Kind Regards, The Ratchet Shop

Posted 5 years ago

“Two ratchet straps delivered quickly and packaged well. Really happy with them and they were about half the price of buying them from a DIY store. Thanks!”

Helpful Report

Posted 5 years ago

Hello, Thanks for getting in touch. We are pleased hear that you have chosen us to supply your straps. Its great that your experience has been seamless as this is what we always aim for, If we can help you in the future please do get in contact we are always happy to help. Kind Regards, The Ratchet Shop

Posted 5 years ago

“Excellent quick service and great products at very favorable prices.”

Helpful Report

Posted 5 years ago

Hi Keith, it's great to hear that! We are pleased to have been of service and that your experience was both excellent and quick. If we can help in anyway in the future please get in contact. Kind Regards, The Ratchet Shop

Posted 5 years ago

The Ratchet Shop is rated 4.8 based on 3,112 reviews