The Ratchet Shop Reviews

4.8 Rating 3,112 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,112 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just the job and fast delivery”

Helpful Report

Posted 5 years ago

Hi Malcolm, Thanks a bunch for getting in touch we really appreciate it! It's great to hear that the products have been received well and did the job, If we can help in the future please do get in contact. Kind Regards, The Ratchet Shop

Posted 5 years ago

“Very quick postage and no problem at all.”

Helpful Report

Posted 5 years ago

Hello Oliver, Thanks for leaving your review. It's great to hear that We have been able to supply you and that the package was received well. If we can help in the future please do get in contact, until then all the best! Kind Regards, The Ratchet Shop

Posted 5 years ago

“Always good and good product”

Helpful Report

Posted 5 years ago

Hello There, Thanks for getting in touch, we really appreciate your review. Its always great to hear when our valued customers come back. We are always looking forward to hearing from you again so please don't hesitate to get in touch. Kind Regards, The Ratchet Shop

Posted 5 years ago

“Great service”

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Posted 5 years ago

Hello, thanks for leaving your review. We appreciate your response and we are happy to have worked with you. We are looking forward to hearing from you again! Kind Regards, The Ratchet Shop

Posted 5 years ago

“Top products delivered promptly.”

Helpful Report

Posted 5 years ago

Hi David, Thanks a bunch for leaving your review We really appreciate your feedback. It's great to hear that the goods you received have been received well, If we can help in anyway please don't hesitate to get in contact. Kind Regards, The Ratchet Shop

Posted 5 years ago

“Absolutely delighted, as a 73 year old female, answer to my prayers to hold my "hot bin" compost together. Well done. DMH”

Helpful Report

Posted 5 years ago

Hi There, We are very pleased to hear that the straps you have ordered did the job well! We really appreciate the positive review and if we can help in anyway in the future please do get in contact. Kind Regards, The Ratchet Shop

Posted 5 years ago

“Very pleased. They do what it says on the box”

Helpful Report

Posted 5 years ago

Hello. thanks for getting in touch, we are happy to hear that you are satisfied with our service and products and we look forward to hearing from you again. Kind Regards, The Ratchet Shop

Posted 5 years ago

“Totally Proffesional”

Helpful Report

Posted 5 years ago

Hello There Andrew, its great to hear that you have had a pleasant experience working with ourselves. We really appreciate the compliment and can't wait to hear from you in the future. Kind Regards, The Ratchet Shop

Posted 5 years ago

“Very quick service even in these troubled times,thank you 👍”

Helpful Report

Posted 5 years ago

Hi there Nick We hope you are doing well, its great to hear that you are pleased with our service and that the parcel was received well. If you need any help in the future please don't hesitate to get in contact. Kind Regards, The Ratchet Shop

Posted 5 years ago

“We ordered straps for our hot composter and they arrived the next day. Just the straps we needed and a really quick service.”

Helpful Report

Posted 5 years ago

Hello There, Thanks for getting in contact, It's really great to hear that the Straps did the job well! We are pleased that you are happy with our service and can't wait to hear from you again. Kind Regards, The Ratchet Shop.

Posted 5 years ago

“Brilliant service ordered lunchtime. Received the following morning”

Helpful Report

Posted 5 years ago

Hi Graham, thanks for leaving your brilliant review! it's amazing to hear that you are satisfied with how quickly you received the goods. We are really appreciative of your custom and can't wait to hear from you again! Kind Regards, The Ratchet Shop

Posted 5 years ago

“Brilliant service. What more can be said. Thank you”

Helpful Report

Posted 5 years ago

Hello Michael, Thanks for leaving your review, Its really grate to hear that you are so satisfied with our service. We are so pleased that you hold us in such high regard and cant wait to hear from you in the future. Kind Regards, The Ratchet Shop

Posted 5 years ago

“Fantastic service Helpful, professional, understanding, and great knowledge of the industry, 10/10 Have been along time user user of the ratchet shop, and wouldn’t hesitate in recommending them every time.”

Helpful Report

Posted 5 years ago

Good Afternoon Ben, Its great to hear from you. We are very pleased that our service is appreciated it is also a pleasure to hear in how confident you are in recommending us! If there is anything we can help with Ben please do get in contact. Kind Regards, The Ratchet Shop

Posted 5 years ago

“Excellent product, swift delivery. Thank you.”

Helpful Report

Posted 5 years ago

Hey Peter, we are really grateful of your custom and are pleased to have been able to help. If we can help in any way in the future please don't hesitate to get in contact! Kind Regards, The Ratchet Shop

Posted 5 years ago

“Great items fast delivery Great service”

Helpful Report

Posted 5 years ago

Hello Stuart, Its brilliant to hear that your items were received well and that you are satisfied with our service. We are pleased to have been of service and look forward to our next encounter. Kind Regards, The Ratchet Shop

Posted 5 years ago

“Very easy, cost effective, timely delivery from start to finish.”

Helpful Report

Posted 5 years ago

Hello Neil, we really appreciate your response; Its great to hear that your experience has been so efficient. We look forward to hearing from you again in the future until then, all the best! Kind Regards, The Ratchet Shop

Posted 5 years ago

“Helpful phone advice and prompt delivery even during Coronavirus”

Helpful Report

Posted 5 years ago

Hello There David, we are pleased to hear that we could be of service over the phone. It is also good to hear that your delivery was received well. We cant wait to hear from you again. Kind Regards, The Ratchet Shop

Posted 5 years ago

“4m of chain arrived the next day. I’d definitely use again and recommend.”

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Posted 5 years ago

Hi there, Thanks a bunch for leaving your review. We are all really pleased that you are pleased with our service. It's great to hear that you will be coming back to us, We can't wait! Kind Regards, The Ratchet Shop

Posted 5 years ago

“Excellent service top quality straps. Will use again and again.”

Helpful Report

Posted 5 years ago

Hi Mark, Thanks for getting in contact. We are very happy to hear that you hold both our service and products in such high regards, its also even better to hear that you will be coming back to use us again! We cant wait to hear from you. Kind Regards, The Ratchet Shop

Posted 5 years ago

“Great communication, fast next day delivery, top quality goods. Thank you”

Helpful Report

Posted 5 years ago

Hello There, Thanks for getting in touch. We are pleased to hear that you found our staff helpful over the phone and that your package arrived well. If we can help in the future please do get in contact, Kind Regards, The Ratchet Shop

Posted 5 years ago

The Ratchet Shop is rated 4.8 based on 3,112 reviews