The Ratchet Shop Reviews

4.8 Rating 3,112 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,112 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

Write Your review

Tell us how The Ratchet Shop made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“web site is a wee bit clunky ... but everything else was great ... i especially like the way i was kept informed all the way from purchase to delivery :-)”

Helpful Report

Posted 10 years ago

“Superb service will definately use again. Excellent product.”

Helpful Report

Posted 10 years ago

“Initial problem with the website; but of course that could have been my system, not the Ratchet shop. Second attempt fine, and service, delivery and communications excellent from that point on.”

Helpful Report

Posted 10 years ago

“Very good service first class”

Helpful Report

Posted 10 years ago

“Everything ok, odered without issue delivery as stated, good that I wanted.”

Helpful Report

Posted 10 years ago

“First class”

Helpful Report

Posted 10 years ago

“Very prompt delivery of all items ordered - all products were delivered the next day.\nHighly recommend”

Helpful Report

Posted 10 years ago

“Great service and really fast delivery. Brill.”

Helpful Report

Posted 10 years ago

“Order procedure is straightforward and customer service has been very good when I have had to phone the company.\n\nI buy a lot of ratchet straps and would like the option to buy the strap and ratchet sections seperately as the ratchet will last longer than the strap, this option is available but often the straps are out of stock.”

Helpful Report

Posted 10 years ago

“Good service from start to finish”

Helpful Report

Posted 10 years ago

“amazing service”

Helpful Report

Posted 10 years ago

“Good price, prompt delivery and very good information about your order.”

Helpful Report

Posted 10 years ago

“Good products at good prices with an excellent delivery service, top notch company to deal with.”

Helpful Report

Posted 10 years ago

“Good product - excellent service”

Helpful Report

Posted 10 years ago

“I will recommend you to my pals”

Helpful Report

Posted 10 years ago

“Good quality product at an excellent price. Very quick delivery. Everything you expect and often don't get.”

Helpful Report

Posted 10 years ago

“First class service with first class kit.\nWell done and thank you”

Helpful Report

Posted 10 years ago

“I made an order and within 15mins it was marked as dispatched I was given a time for delivery DPD was spot on.\nExcellent service Thanks”

Helpful Report

Posted 10 years ago

“Placing an order was very straight-forward and quick and the next-day delivery service was just that, next day. No hanging around wondering where your order is. 10 out of 10!”

Helpful Report

Posted 10 years ago

“Excellent service.No problems at all.First class service.Ordered & delivered within 2days.Definitley 5 stars.”

Helpful Report

Posted 10 years ago

The Ratchet Shop is rated 4.8 based on 3,112 reviews