The Ratchet Shop Reviews

4.8 Rating 3,117 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,117 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good”

Helpful Report

Posted 5 years ago

Hello Andrew, We are pleased to hear that you are satisfied with our service. If we can provide you with another very good experience in the future please don't hesitate to get in touch. Kind Regards, The Ratchet Shop

Posted 5 years ago

“Great service, keen prices and quick delivery. Would definitely use again.”

Helpful Report

Posted 5 years ago

Hello Jason, Our Affordable prices, quick delivery and premium quality are all things we pride ourselves on so this is great to hear! If we can help in anyway in the future please do get in touch. Kind Regards, The Ratchet Shop

Posted 5 years ago

“Does what it says on the tin! Exemplary service and sharp delivery, just what we need.”

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Posted 5 years ago

Hello There! Thanks for leaving your comments, We are very pleased that your experience has been so Exemplary. We are always striving to maker your experience as smooth as possible so this is very rewarding to hear. If we are able to help in the future please do get in touch. Kind Regards, The Ratchet Shop

Posted 5 years ago

“Spot on, very fast delivery even during these strange times”

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Posted 5 years ago

Hello Robert, Thanks for leaving your review! We are very pleased to hear how your experience purchasing from us has been. We would love to hear from you in the future so if we can help please get in touch. Kind Regards, The Ratchet Shop

Posted 5 years ago

“Theirs is an easy website to negotiate. They have an excellent range of ratchets plus other related kit. I bought 4 ratchets which arrived quickly and were exactly as described. I’ve already put them to good use.”

Helpful Report

Posted 5 years ago

Hi Stuart, This is absolutely amazing to hear! We are very pleased that your experience buying from us has been so excellent. We pride ourselves on making your buying and delivery experience as seamless as possible so it's very rewarding that you are so pleased with it and that you have also begun your job using our products is fantastic! We would love to hear from you again so if we can help in the future please don't hesitate to get in touch. Kind Regards, The Ratchet Shop

Posted 5 years ago

“very knowledgeable and helpful staff, helped me order what i needed and dispatched its as quick as i could ask for”

Helpful Report

Posted 5 years ago

Hello There Matt, thanks a bunch for your kind comments. We are all very pleased that we have been able to help narrow down what it was you needed and that you are pleased with the dispatch. We would love to hear from you again so if we can help in the future please get in touch. Kind Regards, The Ratchet Shop

Posted 5 years ago

“Fast and efficient. Very good stuff. Many thanks !”

Helpful Report

Posted 5 years ago

Hello, It's great to hear how seamless your experience buying from us has been. We would love to hear from you again and we are always here to help. Kind Regards, The Ratchet Shop

Posted 5 years ago

“Very good product excellent service. Highly recommended. Craig of WSM”

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Posted 5 years ago

Hello There Craig, thanks for leaving your review! It's great to hear that you share the same opinion as us on our products! We really appreciate your custom and if we can help you again in the future please get in touch. Kind Regards, The Ratchet Shop

Posted 5 years ago

“Excellent service with easy to order Web site. Great communication and next day delivery impossible to fault.”

Helpful Report

Posted 5 years ago

Hello Damien, thanks for your kind comments! We are really pleased that your experience buying from us has been so excellent, we are always striving to make your time ordering as seamless as possible and if we can help again in the future please let us know. Kind Regards, The Ratchet Shop

Posted 5 years ago

“Excellent service and fast delivery on great products. What more could you want!”

Helpful Report

Posted 5 years ago

Hi, Thanks for your kind comments. Its always good to hear when our customers have had the seamless experience we are always aiming to provide! If we are able to help supply you again please let us know we are always here to help. Kind Regards, The Ratchet Shop

Posted 5 years ago

“Purchased 2 ton lifting strap. Looks good quality at a good price. Great fast delivery”

Helpful Report

Posted 5 years ago

Hello There, That's good to hear! We are pleased you share the same opinion as us when it comes to our products . It's a pleasure to have been able to supply you and if we can help in the future please get in touch. Kind Regards, The Ratchet Shop

Posted 5 years ago

“high quality products at a fair price; fast delivery”

Helpful Report

Posted 5 years ago

Hello There, thanks for getting in touch! We are really pleased that you have had such a great experience, If we can help you in anyway on the future please get in contact. Kind Regards, The Ratchet Shop

Posted 5 years ago

“Excellent service”

Helpful Report

Posted 5 years ago

Hi There Andrew, thanks for you kind comments. We are really pleased that you have had an excellent experience and if we can help in the future please get in touch. Kind Regards, The Ratchet Shop

Posted 5 years ago

“Easy to order and speedy delivery”

Helpful Report

Posted 5 years ago

Hello There, thanks for leaving your review! We are pleased that you have had a pleasant experience if we are able to help at any point please get in contact. Kind Regards, The Ratchet Shop

Posted 5 years ago

“All good, ordering simple, delivery good and timely. Product good value. Thanks.”

Helpful Report

Posted 5 years ago

Hello There, Thanks for getting in touch, We are really pleased to hear about your experience buying from us and how smooth it was! We would love to help if we can in anyway so please don't hesitate to get in contact, Kind Regards, The Ratchet Shop

Posted 5 years ago

“Ordered 4 x webbing straps . Arrived quickly and they are really good and very reasonable priced . Would highly recommend”

Helpful Report

Posted 5 years ago

Hi There Rob, that's great to hear! We hope your job has went smoothly and we really appreciate your kind comments and that you would be willing to recommend us to others. If we are able to help in the future please do get in contact. Kind Regards, The Ratchet Shop

Posted 5 years ago

“Fast delivery quality ratchets at a reasonable price would recommend this company if you need a ratchet.”

Helpful Report

Posted 5 years ago

Hello There, That's great to hear! We are really appreciative of your kind words and it's very flattering that you are willing to recommend us. If we are able to help in any particular way in the future please do get in contact. Kind Regards, The Ratchet Shop

Posted 5 years ago

“Good quailty equipment and next day delivery. Excellent.”

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Posted 5 years ago

Hi There Raymond, thanks for leaving your review. It's very pleasing to hear your thoughts on your buying experience with us! We hope that if you are ever in need of any lashing / lifting equipment then you won't hesitate to get in contact, until then all the best! Kind Regards, The Ratchet Shop

Posted 5 years ago

“Great ratchet straps and fast delivery.”

Helpful Report

Posted 5 years ago

Hello Robert, Thanks for your kind comments! We are very happy to hear that you have had a great experience buying from us. If we are able to help in the future please get in contact as we are always happy to help. Kind Regards, The Ratchet Shop

Posted 5 years ago

“Great product delivered quickly!”

Helpful Report

Posted 5 years ago

Hi Peter, That's brilliant! We are pleased that you have a seamless experience buying from us, it's also brilliant to hear how satisfied you are with our products. If we can help in the future please get in touch. Kind Regards, The Ratchet Shop

Posted 5 years ago

The Ratchet Shop is rated 4.8 based on 3,117 reviews