The Ratchet Shop Reviews

4.8 Rating 3,117 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,117 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality items delivered quickly”

Helpful Report

Posted 4 years ago

Hello Peter, we are very pleased to hear that you are happy with our quality product and the delivery schedule. If we are able to help in the future please do get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Reasonable prices, good discounts for multiple purchases, quick delivery”

Helpful Report

Posted 4 years ago

Hi There, that's great to hear! We are very appreciative of your kind words and it's very rewarding to hear that you like our wide range of products with their individual discounts! If we are able to help in the future please do get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“As a regular purchaser of such straps which we use in a number of applications I have always found the ratchets to be both well made and of good quality.”

Helpful Report

Posted 4 years ago

Hello Nicholas, Thanks for leaving your incredibly positive review. We are really appreciative of your custom and its great to hear we share the same opinion on our Ratchet Straps! If we can be of any assistance in the future please get in touch as we are always happy to help. Kind Regards, The Rachet Shop

Posted 4 years ago

“Easy to use website,, easy ordering process, I was kept informed about the delivery which arrived on time. What more can I ask for? Thank you.”

Helpful Report

Posted 4 years ago

Hi Alan, it's very gratifying to hear this from a valued customer such as yourself. We are always trying our hardest to make your experience as seamless as possible so thank you. If we can be of any help in the future please get in touch, that's why we are here! Kind Regards, The Ratchet Shop

Posted 4 years ago

“quality item quick dispatch”

Helpful Report

Posted 4 years ago

Hello Paul, We are very happy to hear that you are pleased with our service. We hope that whatever you need our products for that the job goes well and that we hear from you again in the future. Kind Regards, The Ratchet Shop

Posted 4 years ago

“GREAT service placed an order over the weekend , and it arrived on tuesday morning with no hassle at all . WILL USE AGAIN .”

Helpful Report

Posted 4 years ago

Hello Rob, Firstly thanks for leaving such a positive review! It's very good to hear how great you have found your buying experience with us and that you are happy with the delivery time. We are pleased to hear you will be buying from us again and until then all the best! Kind Regards, The Ratchet Shop

Posted 4 years ago

“Great item, reasonably priced and fast delivery. Would buy again!”

Helpful Report

Posted 4 years ago

Hello, thanks a bunch for leaving such a positive review! We are pleased with your opinion on our products and would love to hear from you again in the future, so if we can help in any way please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“excellent product, quick delivery”

Helpful Report

Posted 4 years ago

Hello There, we are really pleased to hear how pleasant your experience has been purchasing from us. It's great to hear that you have had an efficient delivery service as we are always striving to make your experience as seamless as we can. If we can supply you in the future please don't hesitate to get in touch, we are here to help. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Nemt og hurtigt, levering 3 uger før forventet 👍🏼”

Helpful Report

Posted 4 years ago

English: Hello There Carsten, Thank you for leaving such a positive review. It's always great to hear that you are pleased with our delivery service. If we can help supply you in the future please get in touch. Kind Regards, The Ratchet Shop Dansk: ▲ Hej der Carsten, tak for at have forladt en sådan positiv anmeldelse. Det er altid godt at høre, at du er tilfreds med vores leveringstjeneste. Hvis vi kan hjælpe med at levere dig i fremtiden, så kontakt os. Med venlig hilsen, Ratchet Shop

Posted 4 years ago

“Excellent straps delivered promptly. Good value.”

Helpful Report

Posted 4 years ago

Hello David, Thanks for your kind words! It's very fulfilling to hear this from yourself as we are always striving to make sure Our quality goods are delivered as efficiently as possible. If we can be of service in the future please get in touch we are always happy to help! Kind Regards, The Ratchet Shop

Posted 4 years ago

“Theres no excuse for poorly lashed loads when you can buy good quality, sensibly priced straps to suit all applications............impressed as always and safely transporting a range of various loads...with thanks.”

Helpful Report

Posted 4 years ago

Hello John, Well thanks a bunch! Hearing this sort of thing from a valued customer is very much appreciated, We are very pleased to have been able to supply you and We hope your lashing job/project goes well. If we are able to give any advice or supply you again in the future please get in touch as we would love to hear from you again John! Kind Regards, The Ratchet Shop

Posted 4 years ago

“Quality ratchets, great price, quick next day delivery.”

Helpful Report

Posted 4 years ago

Hello, These three aspects of our business are something We pride ourselves on and we are always trying to improve so to hear this is very much appreciated. We are pleased to have been able to supply you; If we can supply you in the future please get in touch we would love to hear from you. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Friendly, efficient service”

Helpful Report

Posted 4 years ago

Hello Richard, Thanks for getting in touch and leaving such a positive review. We are really appreciative of your kind comments and your custom. If we are able to supply you in the future please get in touch as we are always happy to help. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Ordered at 3pm and straps arrive next day at 9am standard free delivery.”

Helpful Report

Posted 4 years ago

Hi There, now we are ever so pleased to hear how much you appreciate our delivery service; It's great that these straps have found you well and we hope to hear from you again in the future. If there is any more we can do to help please don't hesitate to get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Good product, great value and excellent service as always . Thank you”

Helpful Report

Posted 4 years ago

Hello There, well that's brilliant to hear! we are ever so pleased that you have had such a great experience purchasing from us and we really appreciate your kind words. If there is anything you need in the future please get in touch we are always happy to help. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Great service and the ratchets as described and delivered on time. Great value for money :)”

Helpful Report

Posted 4 years ago

Hello Kevin, that's great! We really appreciate your kinds words and we are also very pleased that you are satisfied with our products and delivery. If we can help in the future please get in touch. Kind Regards, The Ratchet shop

Posted 4 years ago

“Good quality, reasonably priced, prompt delivery.”

Helpful Report

Posted 4 years ago

Hello, Thanks a bunch for getting in touch! your kind words are really appreciated and we are pleased you have had such a pleasant experience. If We can be of service in the future please don't hesitate to get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Prompt service. Excellent product.”

Helpful Report

Posted 4 years ago

Hi Philip, firstly thanks for getting in touch it's great to hear back from you! We are very appreciative of your custom and your comments. If We are able to help in the future please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Very good firm to deal with 👍”

Helpful Report

Posted 4 years ago

Hi Shaun, thanks a bunch for your kind words. It's great to hear how pleased you are with our experience working together. If we are able to help in any way please get in touch we would love to hear from you. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Excellent!”

Helpful Report

Posted 4 years ago

Hi Roger, thanks for the comment it's great to hear that you have had an Excellent experience purchasing from us! If we are able to assist you in the future please let us know, we are always happy to help. Kind Regards, The Ratchet Shop

Posted 4 years ago

The Ratchet Shop is rated 4.8 based on 3,117 reviews