The Ratchet Shop Reviews

4.8 Rating 3,112 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,112 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the website very easy to navigate and quickly found what I was looking for delivery was prompt and on time”

Helpful Report

Posted 4 years ago

Hi There Darren, We have just had a new Website implemented so to hear that you have had such a seamless experience already is great news! We are very appreciative of your custom and if we can help in the future please do get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Having searched the internet for the ratchet straps I wanted, The Ratchet Shop had a great range and the best prices I could find. I ordered in the afternoon and they arrived the next day - I was very impressed, great quality product too.”

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Posted 4 years ago

Hi There Paul, Well we hope you also agree that you found the best place then! We are really happy to hear that your experience purchasing from us has been received well. We always strive to make your experience as seamless as possible so to hear this from you is great. If we can be of any more assistance please do get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Brilliant product which exceeded my expectations. A truly fantastic price. It arrived when it was scheduled to, and the over the phone customer service was ace. I recommend anyone in the removals or haulage trade to give the The Ratchet Shop a go.”

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Posted 4 years ago

Hi There Tim, thank you for leaving such a positive review! We are very glad to hear that your expectations have been exceeded when it comes to our products, it's also nice to hear that your delivery came when on time! We also really appreciate your kind comments to our staff members, it always goes a long way when we are told that our staff are appreciated. We are really pleased to have been able to supply you and your recommendation is very much appreciated as well. If we can do anything to help in the future please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Excellent quality ratchet straps at a great price and promptly delivered!”

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Posted 4 years ago

Hi There Robert, We are very happy to have been able to supply you! It's very fulfilling to hear that you are pleased with the quality of our Ratchet Straps as we always make sure we are getting our customers premium goods at a reasonable price so thank you for this. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Excellent product fast delivery”

Helpful Report

Posted 4 years ago

Hi, thanks for leaving your review. We are very pleased to hear that you are happy with our service. If we can do anything else to help please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Excellent product fast to arrive”

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Posted 4 years ago

Hello There, We are very pleased to hear that you have had a seamless experience purchasing from us and that you are pleased with the parts themselves. If we can be of assistance in the future please do get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“top quality chain rackets ! game changer . nothing moves now!”

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Posted 4 years ago

Hi There, Thank you for leaving such a positive review. We are really glad to hear that the chains you purchased are living up to our high standard! If we can be of assistance in the future please don't hesitate to get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Great straps great customer service and very fast delivery very happy customer LTR recovery thanks again”

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Posted 4 years ago

Hello There, Thanks for leaving such a positive review! We are very pleased to hear that your experience buying from us has been so pleasant. Making the customer happy is something we always focus on so to hear that we have fulfilled this target once more goes a long way. If we can be of more assistance in the future please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Very good service”

Helpful Report

Posted 4 years ago

Hello There, we are very pleased to hear that you are happy with the service that our staff has provided you. If we can do anything to help please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Great to deal with. Excellent postal service”

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Posted 4 years ago

Hello Andrew, thanks for leaving such a positive review! We are very pleased to hear that you are happy both with our customer service as well as your delivery experience. If there is anymore we can do in the future please don't hesitate to get in contact. Kind Regards, The Ratchet Shop

Posted 4 years ago

“really good company to deal with, quick delivery service”

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Posted 4 years ago

Hi Chris, thanks for leaving your review! It's great to hear that you are pleased with both our service and your delivery experience. If we can be of assistance in the future please don't hesitate to get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Product was as described and delivery was very good over Christmas period.”

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Posted 4 years ago

Hi There Vic, firstly thanks a bunch for leaving your review! We are very happy to hear that you are pleased with the products you received and the delivery itself. We hope you had a great Christmas and if we can help with anything in the future please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“good price,great service and delivery”

Helpful Report

Posted 4 years ago

Hi There, Thank you for leaving your review we are very pleased to hear back from you. If you have any need in the future for any Lifting/Lashing Equipment please don't hesitate to get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Excellent price and service, next day delivery! Excellent company”

Helpful Report

Posted 4 years ago

Hi Ben, thanks for such a positive review! We are happy to hear that you are satisfied with our Price, service and delivery. We would love to be able to help in the future if there is ever a need, please get in touch if we can help. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Needed some short (1m) straps to lift an engine and came across The Ratchet Shop. Found exactly what I required and received them very quickly. Can recommend.”

Helpful Report

Posted 4 years ago

Hello Robert, We are very pleased to hear that you have found the parts you need for your job with us! We also really appreciate your recommendation and if we can be of assistance in the future please do get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Totally impressed with the service within 2 days of the order it was here certainly be using & recommending the ratchet shop to others thankyou”

Helpful Report

Posted 4 years ago

Hi There James, We are really appreciative of your amazing review! It's brilliant to hear that you are happy with our delivery as we like to make your buying experience as seamless as we possibly can. To hear that you will also be recommending us to others is very fulfilling. If we can be of any assistance in the future please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Very fast delivery and good quality straps.”

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Posted 4 years ago

Hello Mark, Thanks a bunch for leaving your review! We are very pleased to hear that you are happy with your delivery and our products. We pride ourselves on our fast delivery and affordable products so many thanks for your comments! If we can help in the future please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Brilliant product great customer service will use you from now on”

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Posted 4 years ago

Hi There Karl, Thank you for leaving such a positive review. We are very pleased to hear that you are happy with our staff's service and our products themselves. If we can do more please get in touch as we are always happy to help. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Great service.”

Helpful Report

Posted 4 years ago

Hi Robert, Thanks a bunch for your review! We are pleased to hear that you are satisfied with your experience. If we can be of more assistance in the future please don't hesitate to get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Very pleased with them will buy more soon”

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Posted 4 years ago

Hi John, thanks for getting back to us and leaving such a positive review! It's great to hear that you are happy with our service/product. We are also very happy to hear that you will be coming back to us; It's very gratifying to hear that a customer will be returning so thank you for this. If we can be of any more assistance please do get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

The Ratchet Shop is rated 4.8 based on 3,112 reviews