The Ratchet Shop Reviews

4.8 Rating 3,112 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,112 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service as always and quality merchandise aswell. Spot on.”

Helpful Report

Posted 4 years ago

Hello There, this is great to hear! We are very pleased that you are happy with our products and our staff's service. It's very fulfilling to hear this from you as we like to pride ourselves on both of these. We would love to be of assistance in the future so if we can help please don't hesitate to get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Fantastic product and very quick delivery.”

Helpful Report

Posted 4 years ago

Hello There, thanks a bunch for getting back to us. We are very happy to hear how pleased you are with our products and delivery. If we can help in the future please get in touch as we are always happy to do so. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Excellent service”

Helpful Report

Posted 4 years ago

Hi Trevor, thanks a bunch for such a positive review! We are pleased to hear that you are satisfied with the service our staff has provided you. If we can be of any assistance in the future please don't hesitate to get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Good product right price on time”

Helpful Report

Posted 4 years ago

Hello There, thank you for getting in touch and leaving your review. It's very fulfilling to hear that you are pleased with our product, its price, and the delivery! We would love to hear from you in the future so if we can help in any way please get back in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“That good we are ordering more”

Helpful Report

Posted 4 years ago

Hi Robert, We really appreciate your highly positive review! It's also great to hear that you will be coming back to us, if we can be of any assistance in the future please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Prompt service, good communication and good quality product at decent price”

Helpful Report

Posted 4 years ago

Hello There, we are very pleased to hear how pleasant you have found your buying experience! It's always very fulfilling to hear when a customer recognises the effort our staff put in to make sure your time with us is as seamless as possible so thanks a bunch for that. If we can be of any assistance in the future please don't hesitate to get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Very happy. Great price, great quality.”

Helpful Report

Posted 4 years ago

Hello There Paul, we really appreciate your kind words! It's very fulfilling to hear that your experience buying from us has been so pleasant. If we can be of assistance in the future please don't hesitate to get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Helpful customer service and delivered quickly. Overall very happy and would use again.”

Helpful Report

Posted 4 years ago

Hi There Robert, Thanks for leaving your review it's really great to hear back from you! We are very pleased that you are happy with our customer service and delivery as we are always striving for these aspects of our business to be as high quality as they can be. We would love to help in the future so if we can do anything please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Great Products, high quality equipment that really lasts and a quick turnaround on orders. never had a reason yet to complain, cant ask for better than that. thanks ewan”

Helpful Report

Posted 4 years ago

Hi Ewan, that's really great to hear! We appreciate your kind words and it's very fulfilling to hear your opinions on our products and service. If we can be of any assistance in the future please get in touch and we will be sure to help. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Lifting chain was despatched within two hours of placing order which was great service. But sadly the delivery firm took three days to deliver order.”

Helpful Report

Posted 4 years ago

Hello There, We really appreciate your review! Its good to hear that you are pleased with our service, Unfortunately at this peak period delivery can have unexpected delays so thanks for being understanding and we wish you all the best with your lifting chain. If we can help in the future please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“what i wanted and on time, cannot ask for more.”

Helpful Report

Posted 4 years ago

Hello, thanks for leaving such a positive review! We are really thankful for your custom and we are glad you couldn't find a fault in your experience buying from us, if we can help in the future please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Fantastic service. Speedy delivery and well packaged. Got a voucher code too.”

Helpful Report

Posted 4 years ago

Hello There, thanks for leaving your review! It's great to hear that you are pleased with our service and delivery, we are also pleased that you have been able to use our promotion! We would love to hear from you in the future so if we can help please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Very good, very helpful, good quality ratchet's and straps.”

Helpful Report

Posted 4 years ago

Hello There John, Thanks for leaving such a positive review! We are ever so pleased to hear that your experience buying from us has been so pleasant. We are always happy to help so if there is anything we can do in the future please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“The straps I bought were very good and delivered very quickly”

Helpful Report

Posted 4 years ago

Hello There Steve, thanks a bunch for leaving such a positive review! We are really pleased to hear that you are happy with the delivery and the quality of the straps. We would love to be able to help in the future so if there's anything we can do please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Purchased many times from The Ratchet Shop always very impressed. Great product quality, fantastic pricing and fast delivery. Only issue this time around was DPD but under the circumstances it’s not a big deal.”

Helpful Report

Posted 4 years ago

Hi There Adam, It's been an absolute pleasure reading through your review! We are ever so pleased to hear that your experience has been so positive and it's great to hear that you are also happy with three things that we really pride ourselves on! If we can help in the future please do get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Have used The Ratchet Shop a few times. I have found their prices very good and delivery very quick. Would highly recommend.”

Helpful Report

Posted 4 years ago

Hi There, We are really appreciative of your kind words and high rating! Its good news to hear that you have regularly come back to us, if we are able to be of assistance in the future please get in contact as we would love to help. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Got exactly what I wanted delivered to Ireland in 4 days. Great service.”

Helpful Report

Posted 4 years ago

Hi There Billy, thanks for leaving your review as we are really pleased to hear back from you! It's great news that you are satisfied with your products and the timeframe they were delivered in. We really appreciate your kind words so if we can help in the future please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Top class items with top service *****”

Helpful Report

Posted 4 years ago

Hi Neil, We are very pleased to hear that you are of the same opinion as us when it comes to our products and service. We really appreciate your kind words and your highly positive review. If we can help in the future please get in touch! Kind Regards, The Ratchet Shop

Posted 4 years ago

“Great supplier, superb customer service. Gina a pleasure to deal with. Will continue to use in the future and 100% would recommend to others...”

Helpful Report

Posted 4 years ago

Hello There Craig that great to hear! We are really pleased that you are happy with our staff and their customer service. We always love to hear from you and the fact that you recommend us to others really does go a long way! If we can help in the future you know where to find us, thanks again Craig. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Easy to deal with + fast dispatch”

Helpful Report

Posted 4 years ago

Hi There Stuart, thanks a bunch for your highly positive review! It's great to hear that you are satisfied with our service and delivery. We would love to hear from you in the future so if we can help in any way please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

The Ratchet Shop is rated 4.8 based on 3,112 reviews