The Ratchet Shop Reviews

4.8 Rating 3,158 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt and efficient. However, a longer free delivery option would be good.”

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Posted 11 years ago

“Always received a great service and are a fairly regular user, excellent communication.”

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Posted 11 years ago

“The product seems fine. Communications was great regarding the delivery. However, I was told on 2 consecutive days that delivery would take place as it wasn't delivered on the originally notified date.”

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Posted 11 years ago

“I ordered a kit of straps from eBay. The order was cancelled as theratchetshop had "put the wrong price on the listing". Not pleased, and won't use them again.”

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Posted 11 years ago

“Very helpful and knowledgeable”

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Posted 11 years ago

“would recommend”

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Posted 11 years ago

“Very please.”

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Posted 11 years ago

“Excellent service and value.”

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Posted 11 years ago

“Quality products and excellent prices, delivered unbelievably qucikly”

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Posted 11 years ago

“cheap, fast service, easy to use website. will never go anywhere else!”

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Posted 11 years ago

“Easy to find what I wanted on the web site.\nGoods despatched quickly.\nKept informed of delivery so that somebody was at home to accept the order.”

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Posted 11 years ago

“Excellent service super quick delivery will be using again in the future”

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Posted 11 years ago

“everything was fantastic, delivered very quickly, great value. great quality item. highly recommended.”

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Posted 11 years ago

“Excellent seller no need to change anything”

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Posted 11 years ago

“the order procedure was perfect and I would use the site again.”

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Posted 11 years ago

“i was very satisfied with the order i placed with the ratchetshop”

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Posted 11 years ago

“Excellent product. I run a commercial rafting company and my guides all love me now that I have ratchets that work!”

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Posted 11 years ago

“the best service i have ever had from any online company that we have used.”

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Posted 11 years ago

“Very happy with the whole ordering system easy to use, and when we phoned the customer support people were helpfull and knowledgeable about the products”

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Posted 11 years ago

“Absolute first class service\nVery fast and efficient at very competitive prices”

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Posted 11 years ago

The Ratchet Shop is rated 4.8 based on 3,158 reviews