The Ratchet Shop Reviews

4.8 Rating 3,158 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional. The purchase was concluded with no problems what so ever.\nThe quality of the product was first class.\nIf all transactions were as easy as this.”

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Posted 11 years ago

“No problems,good delivery and product was what they said”

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Posted 11 years ago

“I could not find any fault with the service I received.\nI was extremely satisfied with the service I received.\nI would recommend Ratchetshop to my friends and family.”

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Posted 11 years ago

“I was quite shocked at the postal increase of £5.40 after I made a slight change to my order.\nI wanted to order 2 ratchets that had 4 meter straps & 2 that had 6 meter straps, this was a change from ordering 4 rachets with 4 meter straps, that slight change made the delivery cost jump from £5.50 to £10.90.\n\nI really can't understand how you can justify an increase of £5.40 delivery charges when the only diffence to my order was 2 slightly longer straps I think it's disgusting it virtually doubled the delivery charge!!.\n\nThe increase made me decide on my initial order!!.\n\nAnd please don't blame the increase on the courier!!.”

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Posted 11 years ago

“Really fast and super efficient customer service. Couldnt fault it.”

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Posted 11 years ago

“Good service and easy to use.”

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Posted 11 years ago

“Very good”

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Posted 11 years ago

“Service was excellent and straps just what we needed, perfect in every way. delivery next morning. Excellent company to do business with.”

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Posted 11 years ago

“Very satisfied”

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Posted 11 years ago

“Excellent product and service - recommended”

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Posted 11 years ago

“fantastic fast and personal service, nothing was too much trouble. highly recommended, good value quality products.”

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Posted 11 years ago

“Excellent service. Fast response. Very helpful when telephoned.”

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Posted 11 years ago

“a1 service and price -time will prove the apparent quality”

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Posted 11 years ago

“Excellent service”

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Posted 11 years ago

“Goods delivered promptly and as ordered”

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Posted 11 years ago

“Continue with the service you provide,”

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Posted 11 years ago

“Brilliant service, my order was delivered the next day. Able to track the courier so did not have to wait in all day. Goods arrived on time anyway.”

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Posted 11 years ago

“Good website and a very fast and efficient server - Thanks\n”

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Posted 11 years ago

“Excellent service”

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Posted 11 years ago

“Excellent service and product”

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Posted 11 years ago

The Ratchet Shop is rated 4.8 based on 3,158 reviews