The Ratchet Shop Reviews

4.8 Rating 3,155 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,155 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Greta value for money and a speedy delivery. Deffo recommend to future customers”

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Posted 2 days ago

“Really impressed with this company! Customer service was super helpful and answered my questions right away, and the delivery was fast. The ratchet feels well-made and reliable. Highly recommend.”

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Posted 4 days ago

“Good quality and perfect for securing loads to my trailer. Very happy with these ratchet straps and peace of mind they bring.”

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Posted 1 week ago

“Exactly what I ordered, and delivered very quickly.”

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Posted 2 weeks ago

“easy to order fast delivery”

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Posted 2 weeks ago

“Goods arrived in record time”

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Posted 3 weeks ago

“Didn't get the parts I ordered”

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Posted 1 month ago

Hi Wynn, really sorry to hear this. After taking a look at your order and then the delivery history I can see these parts have been marked as delivered ok. I've sent you an email privately so we can get to the bottom of your issue. If you could please get back to me we will do all we can to get this amended. Many thanks. Kind Regards The Ratchet Shop

Posted 1 month ago

“Cant recomend these guys enough. First delivery was quick and trouble free. A second order got lost by courier (not Rachet Shops fault) and the way they dealt with it went above and beyond what was expected. Fantastic service.”

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Posted 2 months ago

“Great service”

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Posted 2 months ago

“The product was excellent and as described. We received regular updates regarding the delivery process and our delivery arrived on time.”

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Posted 3 months ago

“Ordered some straps but the wrong ones. Emailed about returning it and buying the correct ones but no one replied. I think I'll buy my straps from somewhere else from now on.”

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Posted 3 months ago

“Great to find short length straps, well packaged, quick arrival”

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Posted 3 months ago

“very good quick service straps are top quality. its vat and postage that ramps the priceup.”

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Posted 3 months ago

“Exactly as advertised and delivered on time, brilliant”

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Posted 3 months ago

“Excellent service, and fantastic product!”

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Posted 4 months ago

“As described. Quick delivery. Good price”

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Posted 4 months ago

“Very swift and efficient service, good product and good price. Highly recommended.”

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Posted 4 months ago

“Very impressed with quality of Ratchet's. Good price....and service.”

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Posted 4 months ago

“Efficient service and delivery, good quality product, great value and exactly what I needed. I may buy more, in fact. Only thing was that for my particular purpose, it would've been useful to know the thickness of the strap before purchase. But I took a chance without querying and it's as thin as I hoped for. Excellent metal buckles.”

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Posted 4 months ago

“Very good. Only the custom charges take the good out of it.”

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Posted 4 months ago

The Ratchet Shop is rated 4.8 based on 3,155 reviews