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The Ratchet Shop Reviews

4.8 Rating 3,024 Reviews
97 %
of reviewers recommend The Ratchet Shop
Company Reviews Product Reviews
741
 Metrics Info
4.8
Based on 3,024 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Ratchet Shop Reviews

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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Tom Lambert
Verified Buyer
“Great company to deal with. Ordered online and made a slight mistake with name on invoice. Contacted via phone immediately and was altered for me no problem. The product I received was as described and spot on for what I needed it for. Many thanks”
Helpful Report
Posted 7 hours ago
Gwyn
Verified Buyer
“Fast speedy service. Items in stock, prompt delivery”
Helpful Report
Posted 3 days ago
James
Verified Buyer
“I am still waiting for delivery, have emailed The Ratchet Shop twice and they have not replied, I have telephoned twice and it goes to a voice box which is full, so you can't leave a message.”
Helpful Report
Posted 4 days ago
David
Verified Buyer
“Needed decent chain to lift engine out of classic car, perfect for job.”
Helpful Report
Posted 6 days ago
Julie
Verified Buyer
“We ordered x10 ratchet straps that were urgently required. The website was easy to navigate and find the item(s) required. Ordering was straightforward and delivery was very quick. Items were of good quality and well packaged. Nothing to fault.”
Helpful Report
Posted 1 week ago
Steven Hodgson
Verified Buyer
“Great shop great items , but be aware of your postcode. I ended up paying more in postage than the goods cost.”
Helpful Report
Posted 2 weeks ago
Wayne Hardy
Verified Buyer
“Purchased 4 new 5000kg ratchet straps. First time use, and the ratchet is already slipping / jumping on teeth. Other 3 seem to be ok at the moment. On the upside, speedy delivery.”
Helpful Report
Posted 2 weeks ago
GLENDA
Verified Buyer
“Brilliant service fast delivery.”
Helpful Report
Posted 2 weeks ago
Nigel Franklin
Verified Buyer
“Prompt delivery of a quality product.”
Helpful Report
Posted 2 weeks ago
Anonymous
Verified Buyer
“Good website, easy to purchase.”
Helpful Report
Posted 2 weeks ago
Anonymous
Verified Buyer
“Arrived the day after ordering and worked perfectly. I found that oiling/greasing the moving parts really improved the smooth operation of the ratchet and also protected it from the weather.”
Helpful Report
Posted 3 weeks ago
Christopher
Verified Buyer
“Product arrived quickly. Very robust, heavy. I have had lighter ones in the past that have not felt strong and safe. This ratchet is well built, takes time to work out how to use correctly. I have already used to pull old bushes and hedging out. For the price it is an excellent product. Just be careful how you operate it, and always check the cable is in good condition.”
Helpful Report
Posted 4 weeks ago
Tony
Verified Buyer
“Excellent web pages, easy to find items required Basically, No Fuse, Great Products, Superb Prices With Speedy Delivery 📦 What else do you need.😊 Will recommend.”
Helpful Report
Posted 4 weeks ago
Harsh Patel
Verified Buyer
“Excellent price with fast delivery and good quality”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“ALTHOUGH NOT USED THE RATCHET SHOP FOR A FEW YEARS, NOTHING CHANGED, STILL AN EXCELLENT SERVICE, WOULD ALWAYS RECOMMEND THEM TO OTHER PARTIES. IF ORDERING WAS ALWAYS THIS EASY.”
Helpful Report
Posted 1 month ago
Sam
Verified Buyer
“I'm still yet receive my order”
Helpful Report
Posted 1 month ago
Nicola Berthiaume
Verified Buyer
“Great product delivered promptly”
Helpful Report
Posted 1 month ago
Phillip Bull
Verified Buyer
“All good, Great prices & good quality lifting sling with quick delivery”
Helpful Report
Posted 1 month ago
Dave
Verified Buyer
“Great product and great price. Perfect for my needs and all certificated. I have purchased previously so I knew I would get the quality I required.”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Nice quick and easy website, fast delivery.”
Helpful Report
Posted 1 month ago
The Ratchet Shop is rated 4.8 based on 3,024 reviews
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