The Ratchet Shop Reviews

4.8 Rating 3,092 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,092 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

Write Your review

Tell us how The Ratchet Shop made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome service and products, buy with complete confidence .”

Helpful Report

Posted 8 years ago

“Awesome service and products, buy with complete confidence .”

Helpful Report

Posted 8 years ago

“Awesome service and products, buy with complete confidence .”

Helpful Report

Posted 8 years ago

Hello, thank you for taking the time to leave such a great review

Posted 8 years ago

“Simple to order from the website. Fast speedy delivery and good back up service”

Helpful Report

Posted 8 years ago

Hi Michael, many thanks for going to the effort to leave such a great review!!

Posted 8 years ago

“Good product and quick delivery.”

Helpful Report

Posted 8 years ago

Hi Tim, thank you for taking the time to leave such a great review!!

Posted 8 years ago

“No problems, thanks”

Helpful Report

Posted 8 years ago

Hi Eddie, thank you for taking the time to leave your great review

Posted 8 years ago

“Delivery well within the promised timescale and as advertised. Good customer service and quality products.”

Helpful Report

Posted 8 years ago

Hi Colin, thank you so much for taking the time to leave such a great review!!

Posted 8 years ago

“Good quality!!!”

Helpful Report

Posted 8 years ago

Hi Diana, thank you for leaving a great review!!

Posted 8 years ago

“Always an excellent fast service. Thank you.”

Helpful Report

Posted 8 years ago

Hi David, thank you for going to the effort to leave such a great review!!

Posted 8 years ago

“I already had a pair of similar Recoil Ratchet straps and these items are almost identical so am very pleased with them. Delivery and cost also satisfactory.”

The Ratchet Shop 5 star review on 12th May 2016

Helpful Report

Posted 8 years ago

Hi Maurice, thank you for taking the time to leave such a great review!!

Posted 8 years ago

“Ordered 2 x 15m ratchet straps. Delivery was a day late. Paid for next working day and waited in office but didn't turn up. Good quality good though when did finally arrive.”

Helpful Report

Posted 8 years ago

Hi Alan, thank you for taking the time to write a review!! I'm pleased to hear that you were happy with the products when you received them. I apologise that you received the goods one day later than you should have, I hope this wasn't too much of an inconvenience, but unfortunately this was an issue with DPD, but they do usually give the best service. So once again I apologise that in this instance this issue occured!!

Posted 8 years ago

“Excellent service, good product”

Helpful Report

Posted 8 years ago

Hi Stephen. thank you for taking the time to leave such a great review!!

Posted 8 years ago

“Helpful and great service as usual .”

Helpful Report

Posted 8 years ago

Hi Roy, thank you so much for taking the time to leave such a great review!!

Posted 8 years ago

“At first thoughts the straps seem very good and excellent value for money. This is the first time i have dealt with this company and would gladly do it again 5*”

Helpful Report

Posted 8 years ago

Hi Lee, thank you so much for taking the time to leave such a great review!!

Posted 8 years ago

“Items received promptly and as advertised on their site.”

Helpful Report

Posted 8 years ago

Hi David, many thanks for taking the time to leave such a great review!!

Posted 8 years ago

“Goods arrived quickly in the post and were exactly as ordered. Good quality goods.”

Helpful Report

Posted 8 years ago

Hi Ronald, thank you so much for taking the time to leave such a great review!!

Posted 8 years ago

“I don't usually write review but this was outstanding quality, value and speed of delivery.”

Helpful Report

Posted 8 years ago

Hi AJ, thank you so much for taking the time to leave such a great review!!

Posted 8 years ago

“Impressed with range and quality and speed of dispatch and delivery, Will use again.”

Helpful Report

Posted 8 years ago

Hi Catherine, many thanks for taking the time to leave such a great review!!

Posted 8 years ago

“excellent products at agood price and fast delivery. delighted”

Helpful Report

Posted 8 years ago

Hi Cyril, thank you for taking the time to leave such a great review!!

Posted 8 years ago

“Good quality rachets and straps. Delivered quickly next day. Good clear website and good value. Will be using again. Ben Kidson (021 Sameday)”

Helpful Report

Posted 8 years ago

Hi Ben, thank you so much for taking the time to leave such a great review!!

Posted 8 years ago

The Ratchet Shop is rated 4.8 based on 3,092 reviews