The Ratchet Shop Reviews

4.8 Rating 3,091 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,091 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have just received my order of six 5,000kg straps. Ordering was straightforward and simple combined with speedy delivery. I couldn't have asked for more.”

Helpful Report

Posted 4 years ago

Hello Simon, That's great to hear! It's a real pleasure to have been able to supply you with these straps and we really appreciate your kind words, We would love to hear from you again in the future so if there is any way we can help please get in touch. Kind Regards, The Ratchet shop

Posted 4 years ago

“Great advice from customer service team, quick delivery and fantastic products that have solved my secure motorcycle tie down issues, they give me confidence and peace of mind”

Helpful Report

Posted 4 years ago

Hello There Simon, firstly I would just like to say how appreciative we are of your great comments! It's very good to hear that your job has gone well and that you are satisfied with our service both over the phone and In our delivery. We would love to hear from you in the future so if we can help in any way please don't hesitate to get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Very god ratchet straps well made and affordable. Prompt despatch and delivery”

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Posted 4 years ago

Hello There Roger, thanks for getting in touch! It's great to hear how pleasant your experience purchasing with us has been and we really appreciate the kind words. If we are able to help supply you in the future then please don't hesitate to get in touch.

Posted 4 years ago

“Good products, sensible prices and quick delivery. Pleased.”

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Posted 4 years ago

Hello There Barry, firstly I would like to thank you for your incredibly kind comments! We are really pleased to hear how happy you are with your buying experience. We would love to hear from you again in the future and if there's anything we can do to help please get in touch! Kind Regards, The Ratchet Shop

Posted 4 years ago

“Product high quality and very quick delivery”

Helpful Report

Posted 4 years ago

Hello there Terry, thanks a bunch for your kind comments! We are all really pleased to hear that your experience has been so pleasant and that you are pleased with the quality of out products. We would love to hear from you again in the future, if we can help in anyway please do get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Fast delivery and excellent straps”

Helpful Report

Posted 4 years ago

Hello There Mike, Thanks for leaving your comments! We are very pleased to hear that you have had such a great experience working with us. We would love to hear from you again in the future so if we can help please don't hesitate to get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“You want a strap ASAP go to these fantastic value very prompt Service”

Helpful Report

Posted 4 years ago

Hello James, That's great to hear! We are really grateful for your kind words and recommendation, If we can help provide you with our fantastic products and prompt service please get in touch as we are always happy to help. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Honest down to earth service. I’ll be back for some more gear soon. Keep up the good work”

Helpful Report

Posted 4 years ago

Hi There Jonathan, Thanks for getting in touch! We are really pleased to hear that you are happy with the Straps, It would be really good to hear from you again in the future so if we can help in anyway please get in touch as we are always happy to help. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Brilliant fast service.”

Helpful Report

Posted 4 years ago

Hi Ron, thanks for leaving your comments. We are really pleased that you are happy with our service. If we are able to provide you with our brilliant service again please get in touch we are always happy to help! Kind Regards, The Ratchet Shop

Posted 4 years ago

“The ratchet straps were absolutely fantastic could not believe the quality for the price. And to top it off delivery was extremely fast. Will definitely recommend The Ratchet Shop to others.”

Helpful Report

Posted 4 years ago

Hello There David, We are really thankful for all of these kind words! It's really amazing to hear how great your experience has been as we are always striving to make it this way. We are also incredibly appreciative of your willingness to recommend us to others. If we can help in anyway in the future please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“good service and fast delivery”

Helpful Report

Posted 4 years ago

Hello, Thanks for leaving your great review! we are very pleased to hear your service and delivery provided by us has been so good! If we can help again in the future please get in touch. Kind regards, The Ratchet Shop

Posted 4 years ago

“first rate service and great priced gear that works great”

Helpful Report

Posted 4 years ago

Hello Anthony, We are really grateful for your kind words. It's also a pleasure to hear that your job you used the products for has went well. If we are able to help supply you in the future please get in touch. Kind regards, The Ratchet Shop

Posted 4 years ago

“The ratchet straps ordered (5m and 10m) were of excellent quality and the delivery to France was speedy and efficient. Excellent service.”

Helpful Report

Posted 4 years ago

Hello Jerry, Thanks for leaving your comments. It's really good to hear you have had such a pleasant experience buying from us, and we are very pleased your delivery found you well. We would love to hear from you again so if we can help in the future please don't hesitate to get in contact. Kind regards, The Ratchet Shop

Posted 4 years ago

“Super fast customer service”

Helpful Report

Posted 4 years ago

Hi Michael that's brilliant! We are really pleased to hear that you have had such a great experience, If we are able to provide this again in the future please get in touch. Kind regards, The Ratchet Shop

Posted 4 years ago

“Very good”

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Posted 4 years ago

Hello Andrew, We are pleased to hear that you are satisfied with our service. If we can provide you with another very good experience in the future please don't hesitate to get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Great service, keen prices and quick delivery. Would definitely use again.”

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Posted 4 years ago

Hello Jason, Our Affordable prices, quick delivery and premium quality are all things we pride ourselves on so this is great to hear! If we can help in anyway in the future please do get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Does what it says on the tin! Exemplary service and sharp delivery, just what we need.”

Helpful Report

Posted 4 years ago

Hello There! Thanks for leaving your comments, We are very pleased that your experience has been so Exemplary. We are always striving to maker your experience as smooth as possible so this is very rewarding to hear. If we are able to help in the future please do get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Spot on, very fast delivery even during these strange times”

Helpful Report

Posted 4 years ago

Hello Robert, Thanks for leaving your review! We are very pleased to hear how your experience purchasing from us has been. We would love to hear from you in the future so if we can help please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Theirs is an easy website to negotiate. They have an excellent range of ratchets plus other related kit. I bought 4 ratchets which arrived quickly and were exactly as described. I’ve already put them to good use.”

Helpful Report

Posted 4 years ago

Hi Stuart, This is absolutely amazing to hear! We are very pleased that your experience buying from us has been so excellent. We pride ourselves on making your buying and delivery experience as seamless as possible so it's very rewarding that you are so pleased with it and that you have also begun your job using our products is fantastic! We would love to hear from you again so if we can help in the future please don't hesitate to get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“very knowledgeable and helpful staff, helped me order what i needed and dispatched its as quick as i could ask for”

Helpful Report

Posted 4 years ago

Hello There Matt, thanks a bunch for your kind comments. We are all very pleased that we have been able to help narrow down what it was you needed and that you are pleased with the dispatch. We would love to hear from you again so if we can help in the future please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

The Ratchet Shop is rated 4.8 based on 3,091 reviews