The Ratchet Shop Reviews

4.8 Rating 3,110 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,110 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

Write Your review

Tell us how The Ratchet Shop made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good product excellent service. Highly recommended. Craig of WSM”

Helpful Report

Posted 4 years ago

Hello There Craig, thanks for leaving your review! It's great to hear that you share the same opinion as us on our products! We really appreciate your custom and if we can help you again in the future please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Excellent service with easy to order Web site. Great communication and next day delivery impossible to fault.”

Helpful Report

Posted 4 years ago

Hello Damien, thanks for your kind comments! We are really pleased that your experience buying from us has been so excellent, we are always striving to make your time ordering as seamless as possible and if we can help again in the future please let us know. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Excellent service and fast delivery on great products. What more could you want!”

Helpful Report

Posted 4 years ago

Hi, Thanks for your kind comments. Its always good to hear when our customers have had the seamless experience we are always aiming to provide! If we are able to help supply you again please let us know we are always here to help. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Purchased 2 ton lifting strap. Looks good quality at a good price. Great fast delivery”

Helpful Report

Posted 4 years ago

Hello There, That's good to hear! We are pleased you share the same opinion as us when it comes to our products . It's a pleasure to have been able to supply you and if we can help in the future please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“high quality products at a fair price; fast delivery”

Helpful Report

Posted 4 years ago

Hello There, thanks for getting in touch! We are really pleased that you have had such a great experience, If we can help you in anyway on the future please get in contact. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Excellent service”

Helpful Report

Posted 4 years ago

Hi There Andrew, thanks for you kind comments. We are really pleased that you have had an excellent experience and if we can help in the future please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Easy to order and speedy delivery”

Helpful Report

Posted 4 years ago

Hello There, thanks for leaving your review! We are pleased that you have had a pleasant experience if we are able to help at any point please get in contact. Kind Regards, The Ratchet Shop

Posted 4 years ago

“All good, ordering simple, delivery good and timely. Product good value. Thanks.”

Helpful Report

Posted 4 years ago

Hello There, Thanks for getting in touch, We are really pleased to hear about your experience buying from us and how smooth it was! We would love to help if we can in anyway so please don't hesitate to get in contact, Kind Regards, The Ratchet Shop

Posted 4 years ago

“Ordered 4 x webbing straps . Arrived quickly and they are really good and very reasonable priced . Would highly recommend”

Helpful Report

Posted 4 years ago

Hi There Rob, that's great to hear! We hope your job has went smoothly and we really appreciate your kind comments and that you would be willing to recommend us to others. If we are able to help in the future please do get in contact. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Fast delivery quality ratchets at a reasonable price would recommend this company if you need a ratchet.”

Helpful Report

Posted 4 years ago

Hello There, That's great to hear! We are really appreciative of your kind words and it's very flattering that you are willing to recommend us. If we are able to help in any particular way in the future please do get in contact. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Good quailty equipment and next day delivery. Excellent.”

Helpful Report

Posted 4 years ago

Hi There Raymond, thanks for leaving your review. It's very pleasing to hear your thoughts on your buying experience with us! We hope that if you are ever in need of any lashing / lifting equipment then you won't hesitate to get in contact, until then all the best! Kind Regards, The Ratchet Shop

Posted 4 years ago

“Phoned for some advice very helpful, delivery quick arrived next day. Very pleased with service would definitely use again and have recommended to others.”

Helpful Report

Posted 4 years ago

Hi Marlene, Thanks for getting in touch its great to hear back from you! We are very pleased that you are pleased with your experience from service to your delivery. We are also very appreciative of your recommendation and if we can help in the future please get in contact. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Great ratchet straps and fast delivery.”

Helpful Report

Posted 4 years ago

Hello Robert, Thanks for your kind comments! We are very happy to hear that you have had a great experience buying from us. If we are able to help in the future please get in contact as we are always happy to help. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Great product delivered quickly!”

Helpful Report

Posted 4 years ago

Hi Peter, That's brilliant! We are pleased that you have a seamless experience buying from us, it's also brilliant to hear how satisfied you are with our products. If we can help in the future please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Good range of products at great prices. Swift delivery too.”

Helpful Report

Posted 4 years ago

Hello Martin, That's great to hear! We really appreciate your kind comments and its good that your delivery was received well too. If we can help in the future please get in contact. Kind Regards, The Ratchet Shop.

Posted 4 years ago

“Good service, quick delivery. Prices very competitive, I will use again.”

Helpful Report

Posted 4 years ago

Hi There David, thanks for leaving your review. It's great to hear that you have had such a pleasant experience. We look forward to hearing from you again until then all the best! Kind Regards, The Ratchet Shop.

Posted 4 years ago

“Bloody excellent straps in a fetching purple and delivered super quick!”

The Ratchet Shop 5 star review on 8th June 2020

Helpful Report

Posted 4 years ago

Hi There Tom, that's great to hear! We hope your job went smoothly and that the Pizza's turn out great! Thanks for purchasing from us if we can help with anything in the future please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Very simple process, easy to find the right items on line then order and hey presto, next day they were here.”

Helpful Report

Posted 4 years ago

Hi There Roger, Thanks for getting in touch. We are really pleased to hear how seamless your experience has been as we are always striving to make this so. If we are able to help at all please do get in contact. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Good prompt service, with good products”

Helpful Report

Posted 4 years ago

Hello There, It's great to hear that you have had a prompt service and we are very pleased that you are happy with our products. If we are able to help in anyway in the future please don't hesitate to get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Very professional and reliable very highly recommended”

Helpful Report

Posted 4 years ago

Hi Tony, Thanks a bunch! it's really nice to hear your comments, we are pleased you have had a pleasant experience. If you need anything in the future please do get in contact we are always happy to help. Kind Regards, The Ratchet Shop

Posted 4 years ago

The Ratchet Shop is rated 4.8 based on 3,110 reviews