The Ratchet Shop Reviews

4.8 Rating 3,091 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,091 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional and reliable very highly recommended”

Helpful Report

Posted 4 years ago

Hi Tony, Thanks a bunch! it's really nice to hear your comments, we are pleased you have had a pleasant experience. If you need anything in the future please do get in contact we are always happy to help. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Brilliant service, fast and reliable!!”

Helpful Report

Posted 4 years ago

Hello There, thanks for leaving your review! We are very pleased to hear you are happy with our service, If we can help in the future please get in contact. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Good quality product Fast delivery (Scotland) I have used ratchet straps before, and would recommend to others”

Helpful Report

Posted 4 years ago

Hi There, Thanks for getting in contact. We are really pleased to hear that you have had such a pleasant experience buying from us! We are always striving to make your experience as seamless as possible so this is quite rewarding to hear. We are very grateful that you would be willing to recommend us, If we can help in the future please don't hesitate to get in contact. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Bought 2 10 meter rachet straps from the Rachet Shop - they arrived promptly and were good quality with test certificates relating to breaking strain (10,000 kg) and were a great price. What more could you ask for ?”

Helpful Report

Posted 4 years ago

Hello David, Thanks a bunch for leaving your great comments! We are very pleased to hear that your parcel was well received and that you are happy with the quality of our straps. If we can help in the future in providing you with any lifting or lashing equipment please do get in contact. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Very good products and service. The products were good and as quoted. The delivery was smooth and arrived on time allowing us to get the job done without things running past expected time. Only quibble is basket expires and deletes items after a period of time.”

Helpful Report

Posted 4 years ago

Hello, Thanks for your kind words it really good to hear your feedback! We are pleased that you are satisfied with both our products and the delivery process. The fact that you have been able to get your job done with our equipment in time is very gratifying, We also appreciate your constructive comments and we will be looking into this to make your buying experience as seamless as possible. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Very prompt delivery.”

Helpful Report

Posted 4 years ago

Hello, Thanks for getting in touch. We are pleased to hear that you have had a pleasant experience, it's incredibly important to us that you receive your goods within your given time frame so we hope that you are satisfied with our products. If we can help in anyway in the future please do get in contact. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Speedy service item arrived in good packaging has been used to straighten my shed made the job very easy, thanks for your service”

Helpful Report

Posted 4 years ago

Hello There, that's great to hear! We are always pleased to hear that our products have served you well, We are happy to have been able to supply you and if we can help in the future please get in contact. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Only place I found that could supply heavy duty ratchet straps up to 10 ton load. Delivered very promptly. Could not fault the kit or the service. Happy customer.”

Helpful Report

Posted 4 years ago

Hi There Euan, Firstly thanks for your kind comments. We are really pleased that you have found us! It's a pleasure to be able to supply you and it's great that Your delivery was also received well. If we can help in anyway in the future please do get in contact. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Great quality products and super quick delivery. Good value for money. Would buy again!”

Helpful Report

Posted 4 years ago

Hello There, We are pleased that you have had such a pleasant experience working with ourselves, It's also great to hear that you would be happy to come back to us. We are always striving to make your experience as seamless as possible so if we can help in the future please do get in contact. Kind Regards, The Ratchet Shop

Posted 4 years ago

“It all worked as it should!”

Helpful Report

Posted 4 years ago

Hello Richard, Thanks for getting in touch and leaving your review. We are pleased to hear that your products are working well! If we can help supply you with any lifting/lashing gear in the future please do get in contact. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Excellent item - Excellent service - Excellent price”

Helpful Report

Posted 4 years ago

Hi There Colin, That's Excellent to hear! we are really pleased to hear that you are happy with these three aspects as we are always trying our hardest to make sure you as our customer will have a Excellent experience, If we can help in the future please do get in contact as we are always here to help. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Fast delivery and quality straps for the same price as the cheap nasty stuff. Got the self retracting straps and love them already much less faffing.”

Helpful Report

Posted 4 years ago

Oh Hi Mark! Thanks for leaving you brilliant review! It's great that you keep our Ratchet Straps in such a high regard the same way we do and we are really pleased our products have satisfied you. If we are able to supply you once more in the future please let us know, We are always here to help. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Swift delivery. The straps are good quality and do the job well.”

Helpful Report

Posted 4 years ago

Hi There Brian, We are pleased to hear that both our service and products are of a high quality. We are always striving to make your experience as seamless as possible so if We can help in the future please get in contact. Kind Regards, The Ratchet Shop

Posted 4 years ago

“The items I ordered were good quality, the service & communications from the company was excellent and the delivery was prompt. would I buy from this company again? Yes.”

Helpful Report

Posted 4 years ago

Hi Michael, Thanks so much for leaving such kind comments we are very appreciative. It's a pleasure to be able to supply you and we are satisfied to hear you would buy from us again! If we are able to help in the future please get in contact it will be lovely to hear from you in the future, until then, all the best! Kind Regards, The Ratchet Shop

Posted 4 years ago

“ordered Monday.delivered Wednesday.perfect”

Helpful Report

Posted 4 years ago

Hi There Pauline, That's great to hear! We are pleased that you are satisfied with the products and the delivery, If we can help in the future please let us know we are always happy to help! Kind Regards, The Ratchet Shop

Posted 4 years ago

“All round very impressed. A slight mix up on the order was rectified without issue and with me the following day. Very good experience.”

Helpful Report

Posted 4 years ago

Hello There, We are really appreciative of your kind comments and although there was a mix up in the beginning we are glad to have been able to work with you to get past it. If we are able to help supplying you in the future then please don't hesitate to get in contact. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Really prompt service and delivery, great!.”

Helpful Report

Posted 4 years ago

Hello There Edward, Thanks for getting in touch. It's good to hear that your experience has been both "prompt" and "great", We are very thankful for your kind review and if there is anything that we can do to help in the future please get in contact. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Easy site to use and delivered on time with no problems”

Helpful Report

Posted 4 years ago

Hello David, Thanks for getting in touch and leaving your kind comments. We are pleased to hear that you have had a pleasant experience with both delivery and our products. If we are able to help in the future please do get in contact as we are always happy to help! Kind Regards, The Ratchet Shop

Posted 4 years ago

“U. R. Grat. From. Philip”

Helpful Report

Posted 4 years ago

Hi There Phillip, Thanks for getting in touch. We are pleased that you have had a good experience and your comments are really appreciated, If we can help in the future please do get in contact Phillip. Kind Regards, The Ratchet Shop

Posted 4 years ago

“good product good price and delivery on time”

Helpful Report

Posted 4 years ago

Hello Kevin, thanks a bunch for leaving your review! its great to hear that you are satisfied with our products and the pricing. We are pleased you received your parcel in time. if we can help in anyway please don't hesitate to get in contact. Kinds Regards, The Ratchet Shop

Posted 4 years ago

The Ratchet Shop is rated 4.8 based on 3,091 reviews