The Ratchet Shop Reviews

4.8 Rating 3,158 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

Write Your review

Tell us how The Ratchet Shop made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, excellent value for money product.”

Helpful Report

Posted 11 years ago

“Outstanding service. Friendly and informed staff. Very quick dispatch and using a quality courier service for delivery. Would definitely use again.”

Helpful Report

Posted 11 years ago

“Very good value and service”

Helpful Report

Posted 11 years ago

“very happy with service very Helpfull and delivered\nas quoted the next day will be using this company again”

Helpful Report

Posted 11 years ago

“Prompt and efficient delivery.”

Helpful Report

Posted 11 years ago

“Second time I have used theratchetshop and both times I have had brilliant service fast delivery everything reasonably priced, good products.”

Helpful Report

Posted 11 years ago

“Very fast del .great service”

Helpful Report

Posted 11 years ago

“Order procedure good. DPD delivery process fantastic. text updates, tracking facility online, delivered when promised.\nAwesome!\n\nNot tried the product yet, so no rating on that yet.”

Helpful Report

Posted 11 years ago

“Nothing I can think of My order was sent very quickly”

Helpful Report

Posted 11 years ago

“Good service”

Helpful Report

Posted 11 years ago

“good all round service”

Helpful Report

Posted 11 years ago

“Proper equipment at very good prices. Do not compare with cheap *** "toys", this is proper, certified kit.\nGreat postage and tracking means you can plan your work/ day around a 1 hr window, rather than wait in all day.”

Helpful Report

Posted 11 years ago

“Good service - arranged Sat AM delivery at short notice and goods arrived on site as requested”

Helpful Report

Posted 11 years ago

“good all round”

Helpful Report

Posted 11 years ago

“Based on one purchase; very good & easy service”

Helpful Report

Posted 11 years ago

“web site is a wee bit clunky ... but everything else was great ... i especially like the way i was kept informed all the way from purchase to delivery :-)”

Helpful Report

Posted 11 years ago

“Good fast delivery although they were out of stock on one item i needed”

Helpful Report

Posted 11 years ago

“I have used the The Ratchet Shop a few times and they have always been very helpful. This time I called on Friday morning for a vital Saturday AM delivery and it was on site by about 10:00.”

Helpful Report

Posted 11 years ago

“Superb service will definately use again. Excellent product.”

Helpful Report

Posted 11 years ago

“Initial problem with the website; but of course that could have been my system, not the Ratchet shop. Second attempt fine, and service, delivery and communications excellent from that point on.”

Helpful Report

Posted 11 years ago

The Ratchet Shop is rated 4.8 based on 3,158 reviews