The Ratchet Shop Reviews

4.8 Rating 3,146 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,146 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super helpful customer adviser when I phoned - very happy with quality of products. Shall definitely be using again.”

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Posted 8 years ago

Hi, Thank you so much for your feedback. We look forward to receiving further orders from you. Gemma @ The Ratchet Shop

Posted 8 years ago

“Easy to order, quick delivery what more can you ask....”

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Posted 8 years ago

Hi Lisa, Thank you for your lovely feedback. Gemma @ The Ratchet Shop

Posted 8 years ago

“Good choice of products at very competitive prices delivered promptly. Nothing more to say !”

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Posted 8 years ago

Thank you for your feedback.

Posted 8 years ago

“Exactly what I was looking for,good price and delivered promptly.”

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Posted 8 years ago

Hi William, Thank you for your lovey feedback. Gemma @ The Ratchet Shop

Posted 8 years ago

“Sold exactly what I wanted for an excellent price”

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Posted 8 years ago

“Great to deal with and a prompt delivery.”

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Posted 8 years ago

Hi Stephen, Thank you for your lovely feedback. Gemma :-)

Posted 8 years ago

“Ordered 3 straps via web site. They were delivered in a few days. Thanks.”

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Posted 8 years ago

Thank you for your positive feedback.

Posted 8 years ago

“Item was as described & was despatched promptly . Good”

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Posted 8 years ago

Thank you for your feedback. Gemma :-)

Posted 8 years ago

“things came on time and were very good”

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Posted 8 years ago

Hi Chris, Thank you for your feedback.

Posted 8 years ago

“Prompt arrival,product as described, competitive priced”

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Posted 8 years ago

Thank you for your feedback :-)

Posted 8 years ago

“Good Quality web site if you have something to load/transport its all in one place”

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Posted 8 years ago

Hi Paul, We are so pleased you found our website user friendly. Gemma :-)

Posted 8 years ago

“Great products, good prices, would highly recommend.”

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Posted 8 years ago

Thank you for your feedback. The Ratchet Shop

Posted 8 years ago

“Quick and Easy Website is easy to view and products are what is reqd”

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Posted 8 years ago

Thank you for your feedback James.

Posted 8 years ago

“Quick delivery top quality gear nice people to deal with. Nuff said”

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Posted 8 years ago

Thank you for your lovely review Philip. We look forward to you order from us again in the future.

Posted 8 years ago

“Excellent product, delivered on time”

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Posted 8 years ago

Hi Robert, Thank you for your feedback. I hope you enjoy your products. Gemma

Posted 8 years ago

“Fast and efficient service and delivery”

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Posted 8 years ago

Hi Robert, Thank you for your review. Gemma @ The Ratchet Shop

Posted 8 years ago

“I ordered 3 15mm ratchet straps for use on my car roof rack. Service was very good and the person I 'chatted' with on line was very helpful in establishing the best product for my needs. . The items I ordered arrived in very quick time. The only small niggle was that a 'nyloc' nut on the end of a bolt on one of the ratchet mechanisms was only finger-tight. Not a major problem for me as a spanner soon sorted it but it might be a good idea for a simple note to be added to the pack recommending that users check the ratchets and straps before use.”

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Posted 8 years ago

Hi Charles, Thank you for your feedback. The Rachet Shop. :-)

Posted 8 years ago

“Ordering was simple, the product was great and the item was well packaged and fast delivery too. What more could you ask of a company. 5 ***** from me.”

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Posted 8 years ago

Hi Steven, Thank you for your lovely review. :-)

Posted 8 years ago

“Amazing prices , almost half the price of one popular tool store. Delivery is super fast too!”

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Posted 8 years ago

Thank you for your amazing review.

Posted 8 years ago

“Arrived quickly and feel good quality. Used to move heavy bag of garden rubbish. Felt very strong and reliable”

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Posted 8 years ago

Hi Jonathan, Thank you for your positive feedback. x

Posted 8 years ago

The Ratchet Shop is rated 4.8 based on 3,146 reviews