The Ratchet Shop Reviews

4.8 Rating 3,092 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,092 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality materials, delivered quickly and all at a very keen price. Whats not to like?”

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Posted 7 years ago

Exactly ;-) Thank you for your very kind feedback Ivor xx

Posted 7 years ago

“Excellent price and fast delivery, used 34 straps to hold the banner in place for our last show on BT sport.”

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Posted 7 years ago

Hi James, Thank you for your great feedback ! wow thats great to hear, if you have any pictures that you would like to share, we would love to use them on our social media. Many thanks James, Olivia

Posted 7 years ago

“The ordering system was easy to use and within 24 hours the items were at my door. The service throughout was efficient and quick. Has inspired confidence to use this company again and to recommend to others.”

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Posted 7 years ago

Hi Mike, Thank you so much for your kind feedback! We are very happy to hear that you were pleased with our service and products. Yes come back soon :-) x

Posted 7 years ago

“Ordered at 4pm and received the straps 10:15am next day.”

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Posted 7 years ago

Thank you for your review x

Posted 7 years ago

“great buy, speedy delivery”

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Posted 7 years ago

Thank you so much Kenny for your review

Posted 7 years ago

“Excellent quality products at very reasonable prices. I've been using Ratchet Shop for a few years now and have always been impressed with the range and quality of their items. Couple that with quick delivery via a decent courier (no Yodel or Hermes here) and its very hard to fault their service.”

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Posted 7 years ago

Hi Andrew, Thank you so much for your continued business over the years and your very kind feedback, it is so nice to read. We are very happy to hear that you are pleased with our service and our range of products :-) best wishes, Olivia

Posted 7 years ago

“Website easy to navigate, competitively priced and my order was delivered quickly.”

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Posted 7 years ago

Hello, We are so happy to hear that you like our website, a lot of work goes into it, to make it user friendly, so when we hear such positive feedback it makes us very happy :-) Have a great weekend x

Posted 7 years ago

“Prompt delivery as promised. Goods as described.”

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Posted 7 years ago

Thank you for your feedback x

Posted 7 years ago

“Excellent customer experience. Patient staff, able to explain the products. Easy transactions, fast delivery. Fantastic wide product range, everything in one place at affordable prices.”

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Posted 7 years ago

Hi Steve, Thank you so much for your kind words, it is so nice to hear! and thank you for taking the time out of your day to write to us. Best wishes, Olivia x

Posted 7 years ago

“The goods I ordered were as described, they came well packed and in good order well within the timeframe of delivery given.”

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Posted 7 years ago

We're very happy to hear that John! Thank you for your very kind feedback

Posted 7 years ago

“Great product and good online service.”

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Posted 7 years ago

We're very happy to hear that Mark. Thank you for your kind review x

Posted 7 years ago

“good products but poor customer feedback service”

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Posted 7 years ago

We apologise for not having seen your email regarding an idea for a new product. We have now followed up your request and I hope that this has been more satisfactory customer service best wishes

Posted 7 years ago

We apologise for not having seen your email regarding an idea for a new product. We have now followed up your request and I hope that this has been more satisfactory customer service best wishes

Posted 7 years ago

“all goods supplied as requested and very swiftly”

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Posted 7 years ago

Hi Paul, thank you for writing such a great review.

Posted 7 years ago

“speedy delivery and good price”

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Posted 7 years ago

Hello Peter, thank you for writing such a great review.

Posted 7 years ago

“good service”

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Posted 7 years ago

Thanks Nick

Posted 7 years ago

“Excellent product & delivery service.”

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Posted 7 years ago

Thank you for your review Graham x

Posted 7 years ago

“Very efficient great price with speedy delivery, quality products .”

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Posted 7 years ago

Thank you for your kind review

Posted 7 years ago

“very quick delivery time. these straps are ideal for our trucks”

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Posted 7 years ago

We're very happy to hear that!! Thanks for the review Jimmy :-)

Posted 7 years ago

“It was a quick, easy and reliable service.”

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Posted 7 years ago

Thank you so much for your review!

Posted 7 years ago

“Easy to use, kept me informed on the status of my delivery.”

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Posted 7 years ago

Thank you so much for your feedback

Posted 7 years ago

Thank you so much for your feedback

Posted 7 years ago

The Ratchet Shop is rated 4.8 based on 3,092 reviews