The Ratchet Shop Reviews

4.8 Rating 3,092 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,092 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Competitively priced, well made, quality products, delivered promptly, complete with the relevant certification.”

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Posted 7 years ago

Thank you Alan, we're happy to hear such lovely feedback. Take care, Olivia

Posted 7 years ago

“Product ok but n instructions for use”

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Posted 7 years ago

Thank you for your feedback, we provide both product instruction manuals and videos underneath each product on the website. Please in future just ask for these if you need them and we can help you out. Many thanks Natasha

Posted 7 years ago

Hi John many thanks for your review We do post How to videos on our website. Ive attached the link here for using a ratchet strap. I hope this will prove useful to you and many thanks for your purchase best wishes https://www.youtube.com/watch?v=AVG1XMTNguM

Posted 7 years ago

“Bought 4 ratchets and straps good quality service was excellent and fault free would recommend them and certainly use them again”

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Posted 7 years ago

Thank you so much Andrew for you positive feedback, it is very kind of you to take the time out of your day to write to us. Much appreciated.

Posted 7 years ago

“Very good rachets at a very low price. I was amazed and did not believe it when the items arrived (promptly)!”

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Posted 7 years ago

Hi Rob, we're happy to hear that you were pleased with our products! and thank you for your lovely feedback.

Posted 7 years ago

“Excellent service, brilliant price, fast and efficient. Would recommend to anyone!”

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Posted 7 years ago

thank you so much Simon for the very kind feedback!

Posted 7 years ago

“I ordered online and the straps arrived in northern Scotland two days later and were exactly what was required.”

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Posted 7 years ago

Thank you so much Andrew!!

Posted 7 years ago

“Fast efficient service and quality product”

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Posted 7 years ago

Thank you so much for your review!!

Posted 7 years ago

“Very good service, received my order very quickly and everything was exactly what I ordered”

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Posted 7 years ago

Thank you so much for your lovely comments x

Posted 7 years ago

“Great product, excellent delivery service and very good value for money.”

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Posted 7 years ago

Thank you for such a brilliant review!! We're so pleased to hear your positive feedback!!

Posted 7 years ago

“Fast, Easy & Very good prices.”

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Posted 7 years ago

Thanks for the great review Ian!

Posted 7 years ago

“Excellent product with prompt service & advice”

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Posted 7 years ago

Thank you so much for your review

Posted 7 years ago

“Good prices and fantastic service”

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Posted 7 years ago

Thanks Richard! We're pleased that your happy with our service :-)

Posted 7 years ago

“Very prompt service and despatch. Good quality items.”

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Posted 7 years ago

Thank you so much Martin

Posted 7 years ago

“We thought the technical advice and customer service was very good.”

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Posted 7 years ago

Thats great to hear!! Thank you Paul ;-)

Posted 7 years ago

“Quality, Service,”

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Posted 7 years ago

Thanks Andrew!

Posted 7 years ago

“Prompt service”

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Posted 7 years ago

thank you Alan for your review

Posted 7 years ago

“Fast delivery, well packaged, high quality ratchets”

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Posted 7 years ago

Thank you for your positive review x

Posted 7 years ago

“I brought 2 8m rachet straps there strong and well made and quick delivery”

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Posted 7 years ago

Hi Keith, great to hear that you are happy with our products, and thank you for your great review!

Posted 7 years ago

“Quick on-line service, and fast delivery time”

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Posted 7 years ago

Thanks for the review Lee!

Posted 7 years ago

“Fast shipping and delivery. Exceptional products! Will definitely buy again!”

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Posted 7 years ago

Thank you so much for your review!

Posted 7 years ago

The Ratchet Shop is rated 4.8 based on 3,092 reviews