The Ratchet Shop Reviews

4.8 Rating 3,158 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

Write Your review

Tell us how The Ratchet Shop made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality excellent and delivery as promised - will def use again”

Helpful Report

Posted 9 years ago

Hi Andrew, many thanks for taking the time to leave such a great review!!

Posted 9 years ago

“Delivery was fast. Straps came packed together neatly. Our Warehouse operative found them to be good quality.”

Helpful Report

Posted 9 years ago

Hi Katy, thank you for taking the time and effort to leave such a great review!!

Posted 9 years ago

“Good ratchet straps, arrived quickly and well packed.”

Helpful Report

Posted 9 years ago

Hi Graham, many thanks for taking the time and effort to leave such a great review!!

Posted 9 years ago

“Good price, service and delivery. Would recommend.”

Helpful Report

Posted 9 years ago

Hi David, thank you for taking the time leave such a great review!!

Posted 9 years ago

“Ratchetshop are excellent....! Need say no more. - FEC Heliports Worldwide Limited”

Helpful Report

Posted 9 years ago

Hi Fraser, thank you so much for leaving such an amazing review!!

Posted 9 years ago

“Quality goods that does the job they were made for and and arrived spot on time. SGH”

Helpful Report

Posted 9 years ago

Hi Stuart, thank you so much for taking the time to leave such a great review!!

Posted 9 years ago

“While the product was good value for money and the service that you provided was excellent . I have marked you down as poor because the courier service was absolute rubbish”

Helpful Report

Posted 9 years ago

Hi Stephen, after working with many couriers we find DPD gives the best and most accurate service. They ship millions of orders daily and the fail percentage is very low, it's very unfortunate that sometimes not everything goes the way it should do. Many thanks for ordering from us and we apologise that in this instance this issue occurred. Best Wishes Ann

Posted 9 years ago

“Very impressed with the service”

Helpful Report

Posted 9 years ago

Hi Hannah, thank you for taking the time to leave a great review!!

Posted 9 years ago

“Quick fast and satisfied! great service! Josh Walters Engineer Exchange”

Helpful Report

Posted 9 years ago

Hi Josh, thank you for taking the time and effort to leave a great review!!

Posted 9 years ago

“Using an older internet server caused problems ordering and telephone calls were not returned but once I got through to the correct person making the order and receipt of same was very efficient.”

Helpful Report

Posted 9 years ago

Hi Michael, thank you for leaving your review. I'm sorry that your calls weren't returned. But I am very pleased that once you got through to the correct person the service you received was very efficient

Posted 9 years ago

“Great price, easy to order, very prompt delivery 5/5 for performance...”

Helpful Report

Posted 9 years ago

Hi Matt, thank you for taking the time and effort to leave such a fantastic review!!

Posted 9 years ago

“Excellent”

Helpful Report

Posted 9 years ago

Hi John, thank you for leaving such a great review

Posted 9 years ago

“great product and sent promptly, very happy with the reponse and delivery. Thanks”

Helpful Report

Posted 9 years ago

Hi Gregory, thank you for taking the time and effort to leave such a great review!!

Posted 9 years ago

“Very fast service, easy to navigate website and qualty merchandise *****”

Helpful Report

Posted 9 years ago

Hi Andrew, thank you so much for taking the time and effort to leave such a fantastic review!!

Posted 9 years ago

“I have bought pull down ratchets twice from the ratchet shop on ebay and been very happy with my purchase and very quick delivery good work guys”

Helpful Report

Posted 10 years ago

Hi Craig, we really appreciate you making the time and effort to leave such a great review!! Thank you so much!!

Posted 9 years ago

“I didn't recived the item.”

Helpful Report

Posted 10 years ago

“Great products. Super fast delivery.”

Helpful Report

Posted 10 years ago

Hi Jason, thank you for taking the time to leave such a great review!!

Posted 9 years ago

“good stuff just the equipment to carry out the job. good company , good people , good stuff. this is well worth the phone call.”

Helpful Report

Posted 10 years ago

Hi Stephen, thank you so much for taking the time and effort to leave such a great review!! It's really appreciated

Posted 9 years ago

“Very quick dispatch would use again”

Helpful Report

Posted 10 years ago

Hi George, thank you for leaving such a great review!!

Posted 9 years ago

“The website was very easy to navigate and finding the product I needed was a dawdle (despite my own lack of knowledge of what exactly I was looking for). The ratchet ties and slings were dispatched and received timeously. Excellent service.”

Helpful Report

Posted 10 years ago

Hi Colin, thank you so much for going to the trouble to leave such a great review!!

Posted 9 years ago

The Ratchet Shop is rated 4.8 based on 3,158 reviews