The Ratchet Shop Reviews

4.8 Rating 3,092 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,092 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

Write Your review

Tell us how The Ratchet Shop made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items dispatched on time.The items I ordered were exactly what I ordered great company will use again when needed.”

Helpful Report

Posted 8 years ago

Hi Martin, thank you for taking the time to leave such a great review!!

Posted 8 years ago

“Quick delivery, quality products.”

Helpful Report

Posted 8 years ago

Hi Florin, thank you for leaving such a great review!!

Posted 8 years ago

“Excellent quality product at a very good price. Great communication and very fast delivery. Would definitely recommend and will use you again. Thanks.”

Helpful Report

Posted 8 years ago

Hi Jonathan, thank you so much for going to the trouble to leave such a great review, it's really appreciated!!

Posted 8 years ago

“Very quick service , Price's very good also . Tracking service also very good”

Helpful Report

Posted 8 years ago

Hi Peter, thank you for taking the time to leave such a great review!!

Posted 8 years ago

“Excellent service and product, arriving quickly.”

Helpful Report

Posted 8 years ago

Hi Martin, thank you for leaving such a great review!!

Posted 8 years ago

“I was expecting the delivery next day, as I have paid for the service but for some reason it has arriver 2 days later. But at then end i did got my order”

Helpful Report

Posted 8 years ago

Hi Masab thankyou for giving us your review. Ive just checked on your order and you ordered at 16.45 on the 15th February which is after our cut off point for next day delivery. The courier comes here at 15.30. We sent out your order on the 16th and it was delivered the next day We hope you are happy with your goods and many thanks for ordering from us best wishes Ann

Posted 8 years ago

“Hi was looking for tie down straps for my motorhome cover which had been blown off during a storm went online and found the ratchet shop, called up and the sales lady was very helpful explained what i was looking for and shesaid the endless strap was the answer,i ordered some and delivery was very quick i would have no hesitation on recommending them to anybody thanks again. john mcqueen.”

Helpful Report

Posted 8 years ago

Dear John many thanks for taking the trouble to give us such a great review. Hopefully you were able to secure your motorhome cover satisfactorily best wishes

Posted 8 years ago

“Very pleased with items i received.Quick delivery,good service.A++++++.”

Helpful Report

Posted 8 years ago

Dear George many thanks for such a great review

Posted 8 years ago

“Hard to say as I haven`t received a thing yet.”

Helpful Report

Posted 8 years ago

Hi Jack, happy to see that your goods have now arrived. Myhermes do take up to 5 working days but in this instance it would seem they took 6! Alls well that ends well Many thanks for ordering from us

Posted 8 years ago

Hi Jack, happy to see that your goods have now arrived. Myhermes do take up to 5 working days but in this instance it would seem they took 6! Alls well that ends well Many thanks for ordering from us

Posted 8 years ago

“Order received less 24 hrs after ordering . Very impressed. Gordon”

Helpful Report

Posted 8 years ago

Dear Gordon many thanks for your kind review, it is very much appreciated

Posted 8 years ago

“All good and done what it said I the can”

Helpful Report

Posted 8 years ago

Dear Phillip many thanks for your kind review, it is very much appreciated

Posted 8 years ago

“Very good service, comprehensive range is all that one would need, fast service and good product, I can thoroughly recommend.”

Helpful Report

Posted 8 years ago

Dear Paul many thanks for your kind review, it is very much appreciated

Posted 8 years ago

“What can I say, good product, good price & great delivery service. Nothing needs adding!”

Helpful Report

Posted 8 years ago

Dear Warren many thanks for your kind review, it is very much appreciated

Posted 8 years ago

“Arrived quickly and pretty much as described. Could i reccomend that with future listings you state the wratchet winder required assembly usinf circlip pliars. I was fortunate to have some, but not everybody may be in the same position Thankyou for a smooth pleasant purchase”

Helpful Report

Posted 8 years ago

Dear Kevin many thanks for your kind review and we have noted your comments, best wishes

Posted 8 years ago

“Fantastic service,”

Helpful Report

Posted 8 years ago

Dear Mark many thanks for your kind review, it is very much appreciated

Posted 8 years ago

“Items were exactly as described and delivered very fast. Perfect!”

Helpful Report

Posted 8 years ago

Dear Dale many thanks for your kind review, it is very much appreciated

Posted 8 years ago

“Great Service”

Helpful Report

Posted 8 years ago

Dear Gavin many thanks for your kind review, it is very much appreciated

Posted 8 years ago

“yes very pleased and they are at a very good price hope to buy some more soon”

Helpful Report

Posted 8 years ago

Dear Mark many thanks for your kind review, it is very much appreciated

Posted 8 years ago

“We have used the Ratchet Shop a lot over the last year . The quality of the various products we have purchased has always been good and the service always quick and simple. I would always recommend them.”

Helpful Report

Posted 8 years ago

Dear Jeff many thanks for your kind review, it is very much appreciated

Posted 8 years ago

“Delivered promptly, no problems straps appear to be of good quality haven't used yet. All in all great value for money.”

Helpful Report

Posted 8 years ago

Dear NIgel many thanks for your kind review, it is very much appreciated

Posted 8 years ago

The Ratchet Shop is rated 4.8 based on 3,092 reviews