The Ratchet Shop Reviews

4.8 Rating 3,149 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,149 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

Write Your review

Tell us how The Ratchet Shop made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When they ran out of stock of the item we ordered they supplied a more expensive product and charged the same price and delivered it the next day”

Helpful Report

Posted 7 years ago

Hi Carol Sorry again that we didn't have the item you were looking for! Glad the substitute did the trick! Have a wonderful day. Kind regards The Ratchet Shop

Posted 7 years ago

“Superb service, offering quality products at very competitive prices. Quick delivery too!”

Helpful Report

Posted 7 years ago

Hi James So very pleased to hear you had such a positive experience! Thank you for taking the time to leave us a review, we hope to hear from you again soon! Kind regards The Ratchet Shop

Posted 7 years ago

“Good prices and fast delivery. The product was also competitively priced and better quality than most I've seen”

Helpful Report

Posted 7 years ago

Hello Dan Thank you for taking a minute to share your experience! We appreciate it very much. Have a fantastic day! Kind regards The Ratchet Shop

Posted 7 years ago

“Good pricing Quick delivery”

Helpful Report

Posted 7 years ago

Good day Paul Thank you so much for the helpful feedback! We always appreciate customers taking the time to leave a review. Kind regards The Ratchet Shop

Posted 7 years ago

“Super fast, will deffinitely use again!”

Helpful Report

Posted 7 years ago

Good morning! We always love to hear feedback from our customers, especially when they've had a great experience! We look forward to assisting you again in the future. Kind regards The Ratchet Shop

Posted 7 years ago

“Great Prices and speedy delivery”

Helpful Report

Posted 7 years ago

Good day William So glad you had a positive experience with us! We look forward to dealing with you again soon! Kind regards The Ratchet Shop

Posted 7 years ago

“I bought the two straps to be able to lift my r/c boats which they are brilliant for thank you very much”

Helpful Report

Posted 7 years ago

Hello Kevin So pleased to hear these suit what you needed them for. Hope to hear from you again soon! Kind regards The Ratchet Shop

Posted 7 years ago

“Just what we needed arrived very promptly”

Helpful Report

Posted 7 years ago

Hello! Thank you so much for sharing your experience! Hope to hear from you again soon! Kind regards The Ratchet Shop

Posted 7 years ago

“no comment”

Helpful Report

Posted 7 years ago

Hello! Thank you for the 5-star review! Kind regards The Ratchet Shop

Posted 7 years ago

“Speedy delivery, quality ratchets.”

Helpful Report

Posted 7 years ago

Hello there Thank you so much for leaving a review! Kind regards The Ratchet Shop

Posted 7 years ago

“very quick service ,would use them again”

Helpful Report

Posted 7 years ago

Hello there So glad you received your products in good time! Hopefully we can assist you again soon! Regards The Ratchet Shop

Posted 7 years ago

“Swift delivery and exactly how described.”

Helpful Report

Posted 7 years ago

Hi Keith Thanks so much for sharing your thoughts with us. Glad to hear the products were to your liking. Please shout if there's anything we can assist with in the future! Regards The Ratchet Shop

Posted 7 years ago

“We bought a plate grab from The Ratchet Shop and were pleased with the grab and it arrived on time. I would recommend them for sure.”

Helpful Report

Posted 7 years ago

Hello Patrick Brilliant to hear that all went smoothly with your order and the products is suitable for your requirements. Hope we can assist you again in the near future! Regards The Ratchet Shop

Posted 7 years ago

“Great service, paid for next day delivery and package duly arrived. Purchased various ratchet straps, great products and exactly as described on website and a very good price.”

Helpful Report

Posted 7 years ago

Hi Gary Thrilled to hear you had such a good experience with us. We only aim for the best! Hope we will have the pleasure of assisting you again in the future! Regards The Ratchet Shop

Posted 7 years ago

“Price and delivery great”

Helpful Report

Posted 7 years ago

Hello there Thank you so much for leaving us a review! Glad to hear your thoughts! Kind regards The Ratchet Shop

Posted 7 years ago

“Fast service great prices and great selection”

Helpful Report

Posted 7 years ago

Hello John We are so glad to receive your feedback. Thanks for sharing your experience. Hope top hear from you again soon!

Posted 7 years ago

“Good quality items. Was kept well up to date with order and delivery progress. Quick delivery. Would definitely use again.”

Helpful Report

Posted 7 years ago

Hello! Thank you so much for telling us about your experience. So glad to hear everything went well! Regards The Ratchet Shop

Posted 7 years ago

“Good price for good quality ratchet. Delivered super quick too.”

Helpful Report

Posted 7 years ago

Hi there Thanks so much for leaving us a review! We appreciate your feedback! Have a lovely day! Regards The Ratchet Shop

Posted 7 years ago

“good quality, great price, delivered on time.”

Helpful Report

Posted 7 years ago

Hello Geoff Thanks so much for the review! We love hearing from our happy customers! Have a lovely week ahead. Kind regards The Ratchet Shop Team

Posted 7 years ago

“Quality product at a reasonable price and quick to ship. Would reccomend to other buyers.”

Helpful Report

Posted 7 years ago

Hello Michael Thank you so much for leaving us a review of of our products. We really appreciate your recommendation! Hope to hear from you again soon! Kind regards The Ratchet Shop

Posted 7 years ago

The Ratchet Shop is rated 4.8 based on 3,149 reviews