The Ratchet Shop Reviews

4.8 Rating 3,112 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,112 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product, quick delivery.”

Helpful Report

Posted 7 years ago

Hello! Thank you so much for taking the time to review the service received by our company. We appreciate it very much! Kind regards The Ratchet Shop Team

Posted 7 years ago

“Quality products, fast service”

Helpful Report

Posted 7 years ago

Hi Iain Thanks for letting us know that you had a good experience. It is great to receive feedback from our customers! Kind regards The Ratchet Shop Team

Posted 7 years ago

“Excellent service arrived the day they said they wood will use them again and I recommend them thanks guys”

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Posted 7 years ago

Hello Kevin Great to hear you received good service from The Ratchet Shop, it is always our top priority! Thank you for taking the time to rate our service, we appreciate your business very much. Kind regards The Ratchet Shop Team

Posted 7 years ago

“Excellent product, quick delivery, thanks”

Helpful Report

Posted 7 years ago

“I can honestly say that the service from the Ratchet Shop has been excellent. We've had a major tree survey done of our land which has resulted in a lot of felling and other work, using slings, straps winches and so on, so we've been using them a lot recently. Good prices, rapid delivery and also always available when technical advice is sought. An easy 5 stars.”

Helpful Report

Posted 7 years ago

Hello there Thank you so much for taking the time to leave us this kind review. We appreciate your business very much and we hope to do lots more of it in the future! We promise to continue providing you with excellent service! Kind regards The Ratchet Shop

Posted 7 years ago

“Great price, great items, swift delivery. What more does anyone need from a company? Many thanks from another happy customer”

Helpful Report

Posted 7 years ago

Hello happy customer! Thank you for your feedback. It's great to hear you have been receiving fantastic service, it's our top priority! Hope to hear from you again soon! Kind regards The Ratchet Shop Team

Posted 7 years ago

“Great service, quick delivery and great products. We will be using The Ratchet Shop again!! Thank you. Fabinox.”

Helpful Report

Posted 7 years ago

Dear Fabinox So glad our products were to your liking and you had a good experience! Looking forward to doing business with you again soon! Kind regards The Ratchet Shop Team

Posted 7 years ago

“Excellent online service on the phone backed up with reliable delivery!”

Helpful Report

Posted 7 years ago

Hello Matthew Thanks so much for your positive feedback! We so appreciate you taking the time to rate our service. Kind regards The Ratchet Shop Team

Posted 7 years ago

“Good product delivered on time”

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Posted 7 years ago

Hi Pat Thank you so much for taking the time to leave a review, it is much appreciated! Kind regards The Ratchet Shop Team

Posted 7 years ago

“Very prompt service, notified by email about dispatch and delivery. Order was well made to a very high standard”

Helpful Report

Posted 7 years ago

Good morning Thank you so much for your feedback. So glad to hear that you were satisfied with your order. Hope to do business with you again soon! Kind regards The Ratchet Shop Team

Posted 7 years ago

“Great product and a quick delivery. Thank you!”

Helpful Report

Posted 7 years ago

Hi there Thank you so much for your positive review! Have a lovely day! Kind regards The Ratchet Shop Team

Posted 7 years ago

“The web site is easy to use. Ordering is simple and the prices are right. Delivery is as stated and the products are well packaged. I will be using the Ratchet shop again.”

Helpful Report

Posted 7 years ago

Hi there! Thank you so much for your kind words! So glad to hear your experience with us was positive. Look forward to doing business with you again soon! Kind regards The Ratchet Shop Team

Posted 7 years ago

“Simple easy to order site & good quality straps that are delivered fast”

Helpful Report

Posted 7 years ago

Hello! Thank you so much for leaving a review! Delighted to hear you found our website user friendly and received your straps in good time! We hope to assist you further in the future! Have a great weekend! Kind regards The Ratchet Shop Team

Posted 7 years ago

“Fast delivery Exellent service”

Helpful Report

Posted 7 years ago

Good morning David It's so good to receive positive comments from our customers. We value your business and hope to assist you further in the near future. Have a great day! Kind regards The Ratchet Shop Team

Posted 7 years ago

“Very good”

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Posted 7 years ago

Hello John Thank you for taking the time to share your experience with us! Kind regards The Ratchet Shop Team

Posted 7 years ago

“The straps are ideal for my use”

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Posted 7 years ago

Hi Peter Thank you for taking the time to review our product. I am glad it is to your liking and hope to assist you with more of our great products in the future! Have a fantastic day! Kind regards The Ratchet Shop Team

Posted 7 years ago

“Hi just to say that it was so easy to order over the phone and within 3 hours come and pick up the chains I needed. Thank you. Mick”

Helpful Report

Posted 7 years ago

Hello Nick Thrilled to hear you had a good experience! We strive to deliver service that suits our customers needs. Thank you for taking the time to share your feedback with us. Hope to do business with you again soon! Kind regards The Ratchet Shop Team

Posted 7 years ago

“Great product, dispatch and delivery was prompt.”

Helpful Report

Posted 7 years ago

Hello there! We so appreciate your feedback, thank you for taking the time to review our product! We hope to hear from you again soon! Kind regards The Ratchet Shop Team

Posted 7 years ago

“On time deliveries and good online stock.”

Helpful Report

Posted 7 years ago

Hello So glad you received your orders on time and they were to your liking! Thank you so much for your review. Hope to hear from you again soon! Kind regards The Ratchet Shop Team

Posted 7 years ago

“Straps and ratchets good quality, no failure. Order processed immediately and shipped the same day, received next day, for over a year excellent service. Thanks a lot”

Helpful Report

Posted 7 years ago

Hello there! We value our customers very much and so grateful for your positive feedback. Thank you for taking the time to review our products and service. Hope to assist you for many more years to come! Kind regards The Ratchet Shop Team

Posted 7 years ago

The Ratchet Shop is rated 4.8 based on 3,112 reviews