The Ratchet Shop Reviews

4.8 Rating 3,149 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,149 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered 20 ratchets at 15.00 and they were here next morning 10.00 10 out of 10. Well Done.”

Helpful Report

Posted 7 years ago

Hi James That is fantastic news! So glad to hear about your positive experience. Hope to hear from you again soon! Kind regards The Ratchet Shop

Posted 7 years ago

“great customer service when i rang to place the order”

Helpful Report

Posted 7 years ago

Hello Dan Thank you so much for the kind words. So glad our staff too care of you! Hope to hear from you again soon! Kind regards The Ratchet Shop Team

Posted 7 years ago

“Quality product, good price and very fast delivery.”

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Posted 7 years ago

Hello Alan So glad you found our products to be top quality! We pride ourselves on great products and service. Hope to hear from you again soon! Kind regards The Ratchet Shop Team

Posted 7 years ago

“Great service - fast delivery. Superb quality at reasonable prices.”

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Posted 7 years ago

Hello Martin So glad to hear that your experience at The Ratchet Shop was a positive one. We hope to assist you again soon! Kind regards The Ratchet Shop

Posted 7 years ago

“Excellent service Fast delivery Product A1”

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Posted 7 years ago

Hello there Thank you so much for taking a minute to review our service and products. So glad to hear you had a positive experience, we will keep up the good work! Kind regards The Ratchet Shop

Posted 7 years ago

“easy booking , good prompt deliver as stated”

Helpful Report

Posted 7 years ago

Hello there Thank you so much for taking the time to review our service and delivery. Glad to hear it was a positive experience. Hope to hear from you again soon! Kind regards The Ratchet Shop

Posted 7 years ago

“Good service.”

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Posted 7 years ago

Hello Julian Thank you so much for taking the time to review our service, we really appreciate it! Kind regards The Ratchet Shop

Posted 7 years ago

“Great product, superfast delivery. Everything you need in one place. Will certainly be visiting again should I need more straps and ratchets. Many thanks”

Helpful Report

Posted 7 years ago

Hi Simon Thank you so much for taking the time to review our ratchets. So glad to hear you had a good experience and received your order in good time. Hope to assist you again soon! Kind regards The Ratchet Shop

Posted 7 years ago

“Arrived next day. Items very good.”

Helpful Report

Posted 7 years ago

Hi Steve So glad to hear you got your order quickly and that the items were up to your standard. Hope to do business with you again soon! Kind regards Gina

Posted 7 years ago

“Good product, very good service”

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Posted 7 years ago

Hi Frank Thank you so much for taking the time to leave feedback on your experience with us. So happy to hear everything went well! Kind regards The Ratchet Shop Team

Posted 7 years ago

“very good service exactly what I wanted at a good price”

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Posted 7 years ago

Hi Stephen We appreciate that you took the time to leave us a review. So glad to hear everything went well and you are happy! Kind regards The Ratchet Shop Team

Posted 7 years ago

“excellent service easy to use web site delivery and dispatched on time”

Helpful Report

Posted 7 years ago

Hello there Thank you for taking the time to review our service. Sounds like you had a positive experience, we'll keep up the good work! Kind regards The Ratchet Shop Team

Posted 7 years ago

“Superb service and products, thank you”

Helpful Report

Posted 7 years ago

Hello Thomas Great to hear that your products were to your liking and you received great service. Thank you for sharing your experience. Kind regards The Ratchet Shop Team

Posted 7 years ago

“Good quality, good prices, good delivery times and a pleasure to deal with”

Helpful Report

Posted 7 years ago

Hi Lynne Thank you for the kind words. Lovely customers like yourself are a pleasure to deal with from our side too! Kind regards The Ratchet Shop Team

Posted 7 years ago

“Excellent service good product will buy again and the price is good too”

Helpful Report

Posted 7 years ago

Hello! Thanks so much for taking the time to share your experience. We appreciate it! Kind regards The Ratchet Shop Team

Posted 7 years ago

“Excellent quality and delivery and the price is the best I could find”

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Posted 7 years ago

Hi Robin Thanks so much for taking the time to review our product and service. We always strive for competitive pricing and brilliant service. Glad you received both! Kind regards The Ratchet Shop Team

Posted 7 years ago

“excellent response with rapid delivery at a very good price. i used them to help install a shade sail but also to tie down when i use trailer even when covered and going on holiday to stop things moving.”

Helpful Report

Posted 7 years ago

Hi there So glad to hear the products helped you out where needed! Thank's for taking the time to let us know. Hopefully we can assist again soon! Kind regards The Ratchet Shop Team

Posted 7 years ago

“Super fast delivery and top quality ratchets. Not to mention the price!”

Helpful Report

Posted 7 years ago

Hello there Thank you so much for taking the time to review our products and service! We so appreciate your opinion! Kind regards The Ratchet Shop Team

Posted 7 years ago

“Excellent service great product”

Helpful Report

Posted 7 years ago

Hi David So glad to hear that you had a positive experience with us. We love receiving feedback from our customers so thank you for taking the time to review our business. Kind regards The Ratchet Shop Team

Posted 7 years ago

“Quick response after placing and order & fast delivery”

Helpful Report

Posted 7 years ago

Hello there Thank you so much for taking the time to review our service. Hoping that your products were to your satisfaction and that we will hear from you again soon! Kind regards The Ratchet Shop Team

Posted 7 years ago

The Ratchet Shop is rated 4.8 based on 3,149 reviews