The Ratchet Shop Reviews

4.8 Rating 3,149 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,149 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service , and quick delivery would use them again no bother .”

Helpful Report

Posted 7 years ago

Hi John Thank you so much for the positive review. So glad that you received your products in good time and you had a great experience. We look forward to doing business with you again! Kind regards The Ratchet Shop Team

Posted 7 years ago

“Prompt, good value. Haapy to use again”

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Posted 7 years ago

Hi there Thanks so much for the positive words, we look forward to doing business with you again in the future! Kind regards The Ratchet Shop Team

Posted 7 years ago

“Excellent advice, quick delivery. Very pleased”

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Posted 7 years ago

Hello there So chuffed to hear that you had a good experience with The Ratchet Shop. Customer service is our top priority. Hope to do business with you in the future! Kind regards The Ratchet Shop Team

Posted 7 years ago

“Good price Speedy delivery”

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Posted 7 years ago

Hello! Thank you for taking the time to leave this great review, we appreciate it very much! Kind regards The Ratchet Shop Team

Posted 7 years ago

“Excellent product, excellent price, very friendly customer services.. top job”

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Posted 7 years ago

Hi Bryan So glad that our products were to your satisfaction and our staff made the process pleasant. Thank you so much for leaving us a review of our service, we really appreciate it. Kind regards The Ratchet Shop Team

Posted 7 years ago

“Excellent service. They sent the wrong items and replaced straight away, also said I could keep original items they sent.”

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Posted 7 years ago

Hello! So sorry again about all the confusion with the incorrect order. Glad to hear everything got sorted out in the end! Thank you so much for your patience! Kind regards The Ratchet Shop Team

Posted 7 years ago

“Good value for money service; arrived on time, correctly packaged and at the right price.”

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Posted 7 years ago

Hi Kevin Delighted to hear that everything was to your satisfaction. We take customer service very seriously and we are always glad to hear that our customers have been taken care of! Hope to do business with you again soon! Kind regards The Ratchet Shop Team

Posted 7 years ago

“Fast, courteous service, with competitive pricing.”

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Posted 7 years ago

Hello Andrew Glad to hear that you had a good experience dealing with The Ratchet Shop. We appreciate your feedback and hope you hear from you again soon! Kind regards The Ratchet Shop Team

Posted 7 years ago

“Excellent seller and suppliers received order quickly and before ETA highly recommend”

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Posted 7 years ago

Hello Anthony Thank you so much for leaving us a review. It is always great to hear about our customers' experiences. Hope to do business with you again soon! Kind regards The Ratchet Shop Team

Posted 7 years ago

“Good easy-to-use website. Excellent value for money and fast delivery”

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Posted 7 years ago

Hi John Delighted to hear that our products have met your expectations. Thank you for taking the time to leave us a review, we do so appreciate it. Kind regards The Ratchet Shop Team

Posted 7 years ago

“Ordered despatched and delivered. No fuss no delays no problems. 1st time I've use the Ratchet Shop but wouldn't hesitate to use or recommend them in the future”

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Posted 7 years ago

Hello Brian Thank you so much for your kind words. Great customer service is always our top priority. We hope to do business with you again soon! Kind regards The Ratchet Shop Team

Posted 7 years ago

“Great product, quick delivery.”

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Posted 7 years ago

Hello! Thank you so much for taking the time to review the service received by our company. We appreciate it very much! Kind regards The Ratchet Shop Team

Posted 7 years ago

“Quality products, fast service”

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Posted 7 years ago

Hi Iain Thanks for letting us know that you had a good experience. It is great to receive feedback from our customers! Kind regards The Ratchet Shop Team

Posted 7 years ago

“Excellent service arrived the day they said they wood will use them again and I recommend them thanks guys”

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Posted 7 years ago

Hello Kevin Great to hear you received good service from The Ratchet Shop, it is always our top priority! Thank you for taking the time to rate our service, we appreciate your business very much. Kind regards The Ratchet Shop Team

Posted 7 years ago

“Excellent product, quick delivery, thanks”

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Posted 7 years ago

“I can honestly say that the service from the Ratchet Shop has been excellent. We've had a major tree survey done of our land which has resulted in a lot of felling and other work, using slings, straps winches and so on, so we've been using them a lot recently. Good prices, rapid delivery and also always available when technical advice is sought. An easy 5 stars.”

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Posted 7 years ago

Hello there Thank you so much for taking the time to leave us this kind review. We appreciate your business very much and we hope to do lots more of it in the future! We promise to continue providing you with excellent service! Kind regards The Ratchet Shop

Posted 7 years ago

“Great price, great items, swift delivery. What more does anyone need from a company? Many thanks from another happy customer”

Helpful Report

Posted 7 years ago

Hello happy customer! Thank you for your feedback. It's great to hear you have been receiving fantastic service, it's our top priority! Hope to hear from you again soon! Kind regards The Ratchet Shop Team

Posted 7 years ago

“Great service, quick delivery and great products. We will be using The Ratchet Shop again!! Thank you. Fabinox.”

Helpful Report

Posted 7 years ago

Dear Fabinox So glad our products were to your liking and you had a good experience! Looking forward to doing business with you again soon! Kind regards The Ratchet Shop Team

Posted 7 years ago

“Excellent online service on the phone backed up with reliable delivery!”

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Posted 7 years ago

Hello Matthew Thanks so much for your positive feedback! We so appreciate you taking the time to rate our service. Kind regards The Ratchet Shop Team

Posted 7 years ago

“Good product delivered on time”

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Posted 7 years ago

Hi Pat Thank you so much for taking the time to leave a review, it is much appreciated! Kind regards The Ratchet Shop Team

Posted 7 years ago

The Ratchet Shop is rated 4.8 based on 3,149 reviews