The Ratchet Shop Reviews

4.8 Rating 3,148 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,148 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, good strong straps, very pleased, thank you.”

Helpful Report

Posted 6 years ago

Hi Simon So glad to hear that you are pleased with the products you have received. We value your feedback and appreciate you taking the time out of your busy schedule to leave this review, Have a great weekend! Kind regards The Ratchet Shop

Posted 6 years ago

“Thanks for the perfect service.”

Helpful Report

Posted 6 years ago

Hi Gabor Thanks for being a great customer! We sincerely appreciate your kind words and your feedback. Have a wonderful weekend! Kind regards The Ratchet Shop

Posted 6 years ago

“Prompt delivery and contact, just as advertised. 👍👍👍👍”

Helpful Report

Posted 6 years ago

Hello Tim Thank you so much for taking the time to share your experience. We hope to hear from you again very soon! Kind regards The Ratchet Shop

Posted 6 years ago

“Quick turnarounds from ordering. Exactly what I was looking for. No nonsense. Just easy to navigate website. Definitely go to for me”

Helpful Report

Posted 6 years ago

Hi Gary Thanks so much for the kind words! Your feedback allows us to keep our high standard of service so we appreciate you taking the time to leave a review. Hope to hear from you again very soon! Kind regards The Ratchet Shop

Posted 6 years ago

“GREAT SERVICE, excellent straps”

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Posted 6 years ago

Hello Alan So glad to hear that our staff have been taking care of you! We pride ourselves on excellent products and service so your feedback means so much. We hope to hear from you again soon! Best wishes The Ratchet Shop

Posted 6 years ago

“Great Price Good Quality. Fast Delivery!”

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Posted 6 years ago

Hello! Thank you so much for the review. We appreciate you taking the time out of your busy schedule to share your feedback. Glad to hear you have had a shopping experience shopping with us and we hope to hear from you again very soon. Kind regards The Ratchet Shop

Posted 6 years ago

“Great value products. Good quality straps and a quick delivery”

Helpful Report

Posted 6 years ago

Hello! Thank you so much for taking the time to share your experience, your feedback is greatly appreciated. We hope to hear from you again very soon. Kind regards The Ratchet Shop

Posted 6 years ago

“Perfect, ordered over the festive period, arrived far quicker than expected and very reasonably priced Thanks Robert”

Helpful Report

Posted 6 years ago

Hello Robert So glad to hear your product arrived early, especially over such a busy season! Thank you so much for sharing this experience, your feedback is very important. Hope to hear from you again soon! Kind regards The Ratchet Shop

Posted 6 years ago

“Good product prompt delivery easy to order and use”

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Posted 6 years ago

Hello there Thank you so much for your sale, we appreciate it very much. Thrilled to hear that you had a good experience. We will keep up the good work and hopefully we will hear from you again very soon. Kind regards The Ratchet Shop

Posted 6 years ago

“Whilst I haven't use them yet, they look great just as expected, very well finished and coated with good strong hooks”

Helpful Report

Posted 6 years ago

Hi Robert We would love to know what you think when you have given them a spin! Thanks so much for taking the time to leave a review. We hope to hear from you again soon. Kind regards The Ratchet Shop

Posted 6 years ago

“top class and quick service, will be useing them again, regards p,kelly”

Helpful Report

Posted 6 years ago

Hi Padraig So glad to hear you had a five star experience with us. We hope to assist you again very soon! Kind regards The Ratchet Shop

Posted 6 years ago

“Delivered on time. Works well”

Helpful Report

Posted 6 years ago

Hello there Thank you so much for taking the time to leave a review. Thank you for your business, we really appreciate it. Best wishes The Ratchet Shop

Posted 6 years ago

“Great price, great product (beam clamp) very helpful and friendly comms - thanks.”

Helpful Report

Posted 6 years ago

Hello Mr Reburn Thrilled to hear your beam clamp is doing the job for you! Thank you for shopping with us. Also glad to hear the staff took great care of you. We hope to hear from you again soon. Kind regards The Ratchet Shop

Posted 6 years ago

“I ordered a 12m load strap to hold down the cover on my car. It tries to blow away in the strong winds where we live. The strap arrived very quickly, and it does the job perfectly.”

Helpful Report

Posted 6 years ago

Hi Stuart Glad to hear your car cover is now staying put! Thanks for sharing our experience, your feedback is greatly appreciated. Hope to hear from you again soon! Kind regards The Ratchet Shop

Posted 6 years ago

“Seems to be of good quality for the price, does the job it was intended for”

Helpful Report

Posted 6 years ago

Hi Julie Thank you so much for the feedback and for shopping at The Ratchet Shop. Glad you are enjoying your product. Hope to hear from you again soon! Kind regards The Ratchet Shop

Posted 6 years ago

“Good shop.. reasonable prices for both products & postage.”

Helpful Report

Posted 6 years ago

Hi there Thank you so much for shopping with us and taking the time to review our service. We appreciate your business very much. Have a lovely day! Kind regards The Ratchet Shop

Posted 6 years ago

“Well packaged and very fast delivery”

Helpful Report

Posted 6 years ago

Hi there Your feedback is important to us so we really appreciate you taking the time to leave a review. Thrilled to hear that you received your parcel in good time. Hope to assist you again soon. Kind regards The Ratchet Shop

Posted 6 years ago

“quick !”

Helpful Report

Posted 6 years ago

Hello there Glad you got speedy service! Thank you for letting us know. Have a wonderful week! Best wishes The Ratchet Shop

Posted 6 years ago

“Very impressed with the quality, price and speed of service. You can't ask for more. Highly recommended.”

Helpful Report

Posted 6 years ago

Hello Duncan Thank you so much for the review. Your feedback is so important to us. So glad to hear that you were impressed, we hope to hear from you again soon! Best wishes The Ratchet Shop

Posted 6 years ago

“What can say apart from the products are excellent, prices are excellent and delivery terms are excellent, quality is far to none, I would deff recommend to anyone, no matter how small or big your business is they will cater for you and your requirements.”

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Posted 6 years ago

Wow! Thank you Shajade you are so kind. We appreciate your review very much. We will issue a round of high-fives in the office so everyone feels the love! Hope to hear from you again soon. Kind regards Gina Gordon

Posted 6 years ago

The Ratchet Shop is rated 4.8 based on 3,148 reviews