The Ratchet Shop Reviews

4.8 Rating 3,136 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,136 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered on time. Works well”

Helpful Report

Posted 6 years ago

Hello there Thank you so much for taking the time to leave a review. Thank you for your business, we really appreciate it. Best wishes The Ratchet Shop

Posted 6 years ago

“Great price, great product (beam clamp) very helpful and friendly comms - thanks.”

Helpful Report

Posted 6 years ago

Hello Mr Reburn Thrilled to hear your beam clamp is doing the job for you! Thank you for shopping with us. Also glad to hear the staff took great care of you. We hope to hear from you again soon. Kind regards The Ratchet Shop

Posted 6 years ago

“I ordered a 12m load strap to hold down the cover on my car. It tries to blow away in the strong winds where we live. The strap arrived very quickly, and it does the job perfectly.”

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Posted 6 years ago

Hi Stuart Glad to hear your car cover is now staying put! Thanks for sharing our experience, your feedback is greatly appreciated. Hope to hear from you again soon! Kind regards The Ratchet Shop

Posted 6 years ago

“Seems to be of good quality for the price, does the job it was intended for”

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Posted 6 years ago

Hi Julie Thank you so much for the feedback and for shopping at The Ratchet Shop. Glad you are enjoying your product. Hope to hear from you again soon! Kind regards The Ratchet Shop

Posted 6 years ago

“Good shop.. reasonable prices for both products & postage.”

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Posted 6 years ago

Hi there Thank you so much for shopping with us and taking the time to review our service. We appreciate your business very much. Have a lovely day! Kind regards The Ratchet Shop

Posted 6 years ago

“Well packaged and very fast delivery”

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Posted 6 years ago

Hi there Your feedback is important to us so we really appreciate you taking the time to leave a review. Thrilled to hear that you received your parcel in good time. Hope to assist you again soon. Kind regards The Ratchet Shop

Posted 6 years ago

“quick !”

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Posted 6 years ago

Hello there Glad you got speedy service! Thank you for letting us know. Have a wonderful week! Best wishes The Ratchet Shop

Posted 6 years ago

“Very impressed with the quality, price and speed of service. You can't ask for more. Highly recommended.”

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Posted 6 years ago

Hello Duncan Thank you so much for the review. Your feedback is so important to us. So glad to hear that you were impressed, we hope to hear from you again soon! Best wishes The Ratchet Shop

Posted 6 years ago

“What can say apart from the products are excellent, prices are excellent and delivery terms are excellent, quality is far to none, I would deff recommend to anyone, no matter how small or big your business is they will cater for you and your requirements.”

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Posted 6 years ago

Wow! Thank you Shajade you are so kind. We appreciate your review very much. We will issue a round of high-fives in the office so everyone feels the love! Hope to hear from you again soon. Kind regards Gina Gordon

Posted 6 years ago

“EXCELLENT SERVICE FROM ORDERING TO DELIVERY”

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Posted 6 years ago

Hello there Thanks so much for the positive review. So glad to hear our staff have taken good care of you. We appreciate your business and hope to hear from you again soon. Kind regardds The Ratchet Shop

Posted 6 years ago

“everything as ordered and delivered promptly, good service and good prices”

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Posted 6 years ago

Hello James Thank you so much for your review. Your feedback is so important to us. Glad to hear your experience at The Ratchet Shop has been positive. Hope to hear from you again soon! Best wishes The Ratchet Shop

Posted 6 years ago

“Excellent service, prompt delivery and excellent products”

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Posted 6 years ago

Hi Darren Thank you so much for taking the time to share your feedback, it means a lot. So glad to hear our service and products were up to your standards, we promise to keep up the good work. See you again soon! Best wishes The Ratchet Shop

Posted 6 years ago

“Excellent and quick service. Would use them again.”

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Posted 6 years ago

Hello there! Thanks so much for the five star review! We hope to hear from you again soon. Happy holidays! Best wishes The Ratchet Shop

Posted 6 years ago

“Very good service”

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Posted 6 years ago

Hello! Thank you so much for taking the time to review our service. We really appreciate it! Hope to hear from you soon. Best wishes The Ratchet Shop

Posted 6 years ago

“I brought some ratchets and they arrived in the post.”

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Posted 6 years ago

Hello James Thrilled to hear your order arrived! Enjoy your products, Kind regards The Ratchet Shop

Posted 6 years ago

“Excellent service , good quality product , reasonable price , quick delivery , What else is there to say 5 star”

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Posted 6 years ago

Hello Jim You're making us blush! Thank you so much for the kind words. Hope to see you again really soon! Kind regards The Ratchet Shop

Posted 6 years ago

“I bought the 2000kg x 2.3m Mini Hand Ratchet Puller - brilliant bit of kit, good spec and build quality, far superior to the alternatives on Amazon and eBay - one broke and the other I have now scrapped. Thanks!”

Helpful Report

Posted 6 years ago

Hello there So glad that you found us! We pride ourselves on great quality so it's great to hear that the hand ratchet pullers were to your standards. Hope we can continue to impress you with more products in the future. Have a lovely weekend! Best wishes The Ratchet Shop

Posted 6 years ago

“Great service, easy to order great website with clear concise details. Delivered as promised and at at great price. Good honest professional value for money.”

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Posted 6 years ago

Hello Simon Wow, thanks so much for the great review! Your feedback is very important to us and we appreciate you taking the time to share. We hope we can assist you again very soon. Kind regards The Ratchet Shop

Posted 6 years ago

“At last - decent quality straps at a bargain price. Will definitely use and recommend again.”

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Posted 6 years ago

Hello Martin So glad you found us! Hope to do business with you again very soon. Thank you for sharing your experience, your feedback matters. Kind regards The Ratchet Shop

Posted 6 years ago

“very good service”

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Posted 6 years ago

Hi Gwynn Thank you so much for taking the time to review our service. We appreciate your feedback. Kind regards The Ratchet Shop

Posted 6 years ago

The Ratchet Shop is rated 4.8 based on 3,136 reviews