The Ratchet Shop Reviews

4.8 Rating 3,112 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,112 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items as described prompt delivery. Very pleased.”

Helpful Report

Posted 6 years ago

Hello there So glad to hear that you are pleased, that's what we aim for after all! Thank you for leaving your feedback, we appreciate your business very much. Best wishes The Ratchet Shop

Posted 6 years ago

“Very quick delivery and great product!”

Helpful Report

Posted 6 years ago

Hello there Glad to hear you got your products in good time and you are happy with the quality. We appreciate your feedback very much, thank you! Have a good week further! Kind regards The Ratchet Shop

Posted 6 years ago

“Really pleased with my ratchet straps which were a good price with fast delivery.Also impressed with the videos available to guide you.”

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Posted 6 years ago

Hi Mark So glad to hear the videos were helpful for you! We try our best to give our customers as much assistance as possible to get the best use out of their products. We hope to hear from you again soon! Kind regards The Ratchet Shop

Posted 6 years ago

“Excellent product, excellent service. Thank you”

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Posted 6 years ago

Hi there Thank you so much for taking the time to review our products and service. So glad to hear you had a positive experience with us. See you again soon. Kind regards The Ratchet Shop

Posted 6 years ago

“Arrived very quickly, good quality, and excellent value for money”

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Posted 6 years ago

Hello David You're so kind, thank you! We appreciate your feedback very much. Thank you for taking the time to share your experience. Kind regards The Ratchet Shop

Posted 6 years ago

“Very good service and delivery”

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Posted 6 years ago

Good day Thank you for taking the time to leave a review. We appreciate your feedback. Hope to hear you again soon! Kind regards The Ratchet Shop

Posted 6 years ago

“Good choice of what we wanted at very good prices with quick delivery, what else can you want? Definitely recommend and will use again!”

Helpful Report

Posted 6 years ago

Hello there So great to hear you had such a brilliant experience! Thank you for sharing this. We appreciate your business very much and hope to hear from you again soon. Best wishes The Ratchet Shop

Posted 6 years ago

“Good quality product, excellent quick delivery, no issues, great to deal with.”

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Posted 6 years ago

Hi John Thanks so much for taking the time to leave a review, we appreciate it! Sounds like you had a great experience which is what we strive for! Have a fantastic day. Kind regards The Ratchet Shop

Posted 6 years ago

“Straps of great quality delivery really quick and will be back for more”

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Posted 6 years ago

Hello Steph Thank you so much for taking the time to review our service. We pride ourselves on excellent quality products with a quick turnaround time so I'm glad to hear you received great service. Hope to hear from you again soon! Kind regards The Ratchet Shop

Posted 6 years ago

“Hi, good company to deal with, bought 5 ratchet straps well chufted”

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Posted 6 years ago

Hi Chris Thanks for shopping with us! Glad to hear you received great service. Hope to hear from you again soon! Kind regards The Ratchet Shop

Posted 6 years ago

“Excellent service and product”

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Posted 6 years ago

Hi there Thank you so much for taking the time to review your experience with us. Hope to hear from you again soon! Kind regards The Ratchet Shop

Posted 6 years ago

“Prompt service, good communication by phone and email enquiry, my second purchase and will continue to use them.”

Helpful Report

Posted 6 years ago

Hello Mick So glad to have you back shopping again! Looking forward to assisting you in the future. Thank you for sharing your experience. Kind regards The Ratchet Shop

Posted 6 years ago

“Easy shopping”

Helpful Report

Posted 6 years ago

Hello there Thank you so much for taking the time to review your experience! Hope to hear from you again soon. Kind regards The Ratchet Shop

Posted 6 years ago

“Ordered my ratchet straps late afternoon and they were delivered by 10am the next morning, fantastic service would highly recommend. Straps were perfect for what we required”

Helpful Report

Posted 6 years ago

Hi Debbie Wow! Sounds like the staff took great care of you, we will have to issue some high fives all round! Hope we can assist you again soon, thank you so much for your review. Kind regards The Ratchet Shop

Posted 6 years ago

“first class service”

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Posted 6 years ago

Hello Victor Thank you for being a first class customer! We value your feedback very much, thank you for taking the time to leave a review. Best wishes The Ratchet Shop

Posted 6 years ago

“Not used them before. Really pleased with the product at a reasonable price and quick delivery.”

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Posted 6 years ago

Hello there So glad to hear your first experience was a good one! Hope we can fulfil many more orders for you in the future! Kind regards The Ratchet Shop

Posted 6 years ago

“Order delivered promptly as always very good service”

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Posted 6 years ago

Hi Michael How very kind of you to say so, thank you! We appreciate your business very much. Hope to hear from you again! Kind regards The Ratchet Shop

Posted 6 years ago

“Very please with them will be buying more”

Helpful Report

Posted 6 years ago

Hello Kevin So glad the ergo ratchets were to your liking! They are becoming very popular and we pride ourselves on great quality. Hope to hear from you again soon! Kind regards The Ratchet Shop

Posted 6 years ago

“Quick delivery and product just as described.”

Helpful Report

Posted 6 years ago

Hello there We appreciate your feedback, thank you so much for sharing your experience with us. Hope to see you again soon! Best Wishes The Ratchet Shop

Posted 6 years ago

“All good. Simple to order. And delivery was fine.”

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Posted 6 years ago

Hi there Thank you so much for taking the time to share your experience with other shoppers. Your feedback means a lot to us and we are grateful you left this review. Hope to hear from you again soon! Best wishes The Ratchet Shop

Posted 6 years ago

The Ratchet Shop is rated 4.8 based on 3,112 reviews