The Ratchet Shop Reviews

4.8 Rating 3,112 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,112 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy Order and Payment, Delivery fast and Secure, Goods in A1 condition, Whats not to like. Thanks”

Helpful Report

Posted 6 years ago

Hello there Thank you so much for the kind words! We appreciate your business and your feedback very much. Hope to hear from you again soon! Kind regards The Ratchet Shop

Posted 6 years ago

“Good price, good quality and delivered quickly”

Helpful Report

Posted 6 years ago

Good day David Thank you so much for the feedback, we appreciate you taking the time to leave a review. Hope to hear from you again soon! Kind regards The Ratchet Shop

Posted 6 years ago

“Fast delivery and no fuss website. And a great product! Thanks”

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Posted 6 years ago

Hi Jonathan Thanks so much for taking the time to leave your review, we appreciate your feedback. Glad you found your way around the website and received our great products in good time. Have a great day! Kind regards The Ratchet Shop

Posted 6 years ago

“Fast no fuss shopping. Excellent service.”

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Posted 6 years ago

Hello We appreciate your feedback very much, thank you for taking the time to review our service. So glad to hear you had a positive experience. Hope to hear from you again soon. Kind regards The Ratchet Shop

Posted 6 years ago

“Excellent products, excellent service - as always.”

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Posted 6 years ago

Good afternoon Scott Thank you so much for taking the time to leave a review, we appreciate your feedback. So glad to hear your experience with The Ratchet Shop has been positive. See you soon! Kind regards The Ratchet Shop

Posted 6 years ago

“Commercial grade ratchet strap was exactly what I wanted and at a good price . Service could mot be bettered.”

Helpful Report

Posted 6 years ago

Hi Pete Thank you for taking the time to leave a review, your feedback is so important to us. Thrilled to hear your product is what you needed and the staff took good care of you, See you again soon! Kind regards The Ratchet Shop

Posted 6 years ago

“Great item,quickly despatched,really easy to assemble and use, saves lots of time .”

Helpful Report

Posted 6 years ago

Hello! Thank you so much for taking the time to leave a review. So glad to hear you had a positive experience with us, hope to hear from you again soon! Kind regards The Ratchet Shop

Posted 6 years ago

“I got what I needed in very respectable time..iwill definitely do business again with the company”

Helpful Report

Posted 6 years ago

Hello there Thank you so much for the kind words, we hope to see you again soon! Kind regards The Ratchet Shop

Posted 6 years ago

“Great price, quick delivery.”

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Posted 6 years ago

Hello! Thank you so much for the feedback, your review is very important to us! Hope to hear from you again soon! Kind regards The Ratchet Shop

Posted 6 years ago

“Very good: prompt delivery and the goods (retractable ratchet straps) matched the description. What else does one ask?”

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Posted 6 years ago

Hello there Thank you so much for the feedback! Glad to hear everything went according to plan with your order. Hope to hear from you again soon! Kind regards The Ratchet Shop

Posted 6 years ago

“Rapid delivery great product for the price”

Helpful Report

Posted 6 years ago

Hi Steven Thrilled to hear you received your order in good time and you are happy with the quality. Thank you so much for your order, see you again soon! Kind regards The Ratchet Shop

Posted 6 years ago

“Ratchet winder, one of the best things ever!!!”

Helpful Report

Posted 6 years ago

Hello there Thank you so much for the feedback. The easy winder is one of our most popular products! So glad it is making your job that little bit easier. Kind regards The Ratchet Shop

Posted 6 years ago

“I purchased 50mm wide webbing, 1500kg, 5m long cam straps (10 off), and 25mm wide webbing, 250 kg, 5m long cam straps (10 off). Quality items at at an amazingly low price. I have purchased these before, and I'm delighted with both the products and the service from The Ratchet Shop. Easy ordering process online with great communication of the order progress via email. Highly recommended seller. Thank you Ratchet Shop :)”

Helpful Report

Posted 6 years ago

Hello Roger Thank YOU for supporting us! Your business means so much. So glad your experience has been positive at The Ratchet Shop. See you again soon! Kind regards The Ratchet Shop

Posted 6 years ago

“good product, good price, prompt delivery. What's not to like.”

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Posted 6 years ago

Hello Tom Thank you so much for sharing your experience with us. It is greatly appreciated! Kind regards The Ratchet Shop

Posted 6 years ago

“Hi anyone who's reading this. I ordered a 4 leg chain lifter plus hooks and shorteners on a Thursday afternoon for a very fair price. They were delivered as promised on Friday afternoon and boy am I happy both with the quality and delivery time. Thanks to you all”

Helpful Report

Posted 6 years ago

Hello Nick Thank you so much for the amazing review! Your feedback means so much to us. Delighted to hear that your chains were up to your expectations and arrived so quickly! Hope to hear from you again soon! Kind regards The Ratchet Shop

Posted 6 years ago

“Good selection (although lots out of stock this time around) and all has been rapidly delivered well packed and next day as promised, as per previous occasions. Much better prices than many selling the same gear too.”

Helpful Report

Posted 6 years ago

Hello Christopher So sorry about all of the items out of stock! We recently experienced a very busy period but we have several shipments on the water as we speak! We should be back in stock in most items very soon. If you would like, you can email me the items you were after and I can give you an estimate on when they will be in? Glad to hear the items you did order were all sent off to you as needed! Hope to hear from you again soon! Kind regards The Ratchet Shop

Posted 6 years ago

“Came quickly, were what they were described as and work fine.”

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Posted 6 years ago

Hello there Thank you for taking the time to leave your feedback, it is much appreciated! Kind regards The Ratchet Shop

Posted 6 years ago

“superb service thanks”

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Posted 6 years ago

Hello Richard Thank you so much for the feedback. Glad to hear that our staff took good care of you. See you again soon! Kind regards The Ratchet Shop

Posted 6 years ago

“A very prompt and accurate delivery. The items are excellent quality.”

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Posted 6 years ago

Hello there Thank you so much for taking the time to share your experience, we value your feedback. Delighted to hear that you had a speedy delivery and are happy with the products you received. Hope to hear from you again soon! Kind regards The Ratchet Shop

Posted 6 years ago

“Excellent Service. Have used The Ratchet Shop for several years and will continue to do so in the future.”

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Posted 6 years ago

Hello Chris Thank you for the kind words. We appreciate your loyalty very much. Hope to hear from you again soon! Kind regards The Ratchet Shop

Posted 6 years ago

The Ratchet Shop is rated 4.8 based on 3,112 reviews