The Ratchet Shop Reviews

4.8 Rating 3,059 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,059 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super fast delivery, and easy to purchase online.”

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Posted 2 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Kind Regards, The Ratchet Shop

Posted 2 years ago

“First class service, easy to place online order even for a dinosaur like me, delivered within 24 hours exactly as described. Slipperies are so versatile, can also be used as mini ramps for lowered cars. Excellent. T.”

The Ratchet Shop 5 star review on 29th April 2022

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Posted 2 years ago

Tony, Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work. Kind Regards, The Ratchet Shop

Posted 2 years ago

“Very good service. I called on the phone to seek advice. Very helpful and knowledgeable. They called me back when requested. The Auto-Retractable Ratchet Tie Down arrived quickly and was perfect for the job. Good value.”

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Posted 2 years ago

We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon. Kind Regards, The Ratchet Shop

Posted 2 years ago

“excellent service great product recommend to any one”

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Posted 2 years ago

Thanks for supporting our business and for being such a loyal customer, John. Kind Regards, The Ratchet Shop.

Posted 2 years ago

“Very good quality products, and fast delivery, certainly a five star service”

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Posted 2 years ago

Thank you for your review Richard Baverstock, your kind words mean a lot to us as a company. Kind regards, The Ratchet Shop.

Posted 2 years ago

“Great product as always can't fault them at all”

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Posted 2 years ago

Thank you so much for your generous feedback, Karl. Hope to see you again soon. Kind regards, The Ratchet Shop.

Posted 2 years ago

“Very Good product well made and excellent for the price and use. Would highly recommend!!!!”

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Posted 2 years ago

Hi Peter! Thank you for your kind feedback, your words are very much appreciated. Have a great day! Kind Regards, The Ratchet Shop

Posted 2 years ago

“spot on, item arrived next day, very happy”

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Posted 2 years ago

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work. Kind Regards The Ratchet Shop.

Posted 2 years ago

“Excellent bit of kit. 6m drop block and tackle. Really has made a difference to our workshop.”

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Posted 2 years ago

We are so grateful for your 5-star review. If in any need of more information please don't hesitate to give us a call! Kind Regards, The Ratchet Shop.

Posted 2 years ago

“Delays in receiving the order. Advised the order was dispatched but wasn't actually dispatched until the following day. Next day delivery....... wasn't next day! When there is so much competition for business, not providing the service promised leads me to look elsewhere for the next order.”

Helpful Report

Posted 2 years ago

Colin G, We truly apologise for this, Could we please have an order number so we can look into this for you? Normally all orders are delivered & received at the correct time depending on the post code. Kind Regards, The Ratchet Shop.

Posted 2 years ago

“Delivered the correct product and on time. Also supplied a VAT invoice - perfect”

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Posted 2 years ago

Thank you, for taking the time to share your feedback with our team. Kind Regards, The Ratchet Shop.

Posted 2 years ago

“Very good and efficient delivery”

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Posted 2 years ago

Hi Tony, thank you for rating and reviewing The Ratchet Shop. Kind Regards, The Ratchet Shop.

Posted 2 years ago

“Good value, amazing next day delivery and top quality certified ratchet ties. What more can you ask for?j”

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Posted 2 years ago

Donald, Thanks for leaving our business a 5-star rating, it's truly appreciated! Kind Rgeards, The Ratchet Shop.

Posted 2 years ago

“Quick delivery, good product. Proved perfect for a slightly unconventional application to secure a sunshade on a windy balcony.”

The Ratchet Shop 5 star review on 13th April 2022

Helpful Report

Posted 2 years ago

Bernd, Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! Kind Regards, The Ratchet Shop.

Posted 2 years ago

“Delivery was exceptionably prompt and the ratchet I ordered was perfect for the task.”

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Posted 2 years ago

Douglas, Thanks for sharing your rating with us and the community. Kind Regards, The Ratchet Shop.

Posted 2 years ago

“All good as usual”

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Posted 2 years ago

We really appreciate you taking the time to share your experience with us. Kind Regards, The Ratchet Shop.

Posted 2 years ago

“excellent service good quality straps,delivered on time well done”

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Posted 2 years ago

Thank you so much for your kind words, William Payton. Kind Regards The Ratchet Shop.

Posted 2 years ago

“Superb quality and reasonable price Very pleased”

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Posted 2 years ago

Graham, we're glad to hear that the quality met your needs as well as you're very pleased. Please contact us if need any more information. Kind Regards, The Ratchet Shop

Posted 2 years ago

“very good product, will be excellent for holding down my caravan awning”

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Posted 2 years ago

If we can be of more assistance in the future please don't hesitate to get in touch. we're happy to hear that they met your standards. Kind Regards The Ratchet Shop

Posted 2 years ago

“Ordered 4 small ratchets for a project. They arrived on time and are exactly as described. Pleased with this product.”

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Posted 2 years ago

Graham Rodger, Thanks for your review! We are pleased to hear that you are satisfied with your experience. If in need of anymore help then please contact us. Kind Regards The Ratchet Shop

Posted 2 years ago

The Ratchet Shop is rated 4.8 based on 3,059 reviews