The Ratchet Shop Reviews

4.8 Rating 3,091 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,091 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Yes the service was very good and quick on delivery Thank you for your service”

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Posted 2 years ago

Thank you bob, We really appreciate you taking the time to express that. The Ratchet Shop.

Posted 2 years ago

“Pretty straightforward, they are so fast. I ordered a sling and I get a notice in next fifteen minutes that my package was shipped. I’ve got it next day. All transaction very easy and fast. Thanks”

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Posted 2 years ago

Thank you, We really appreciate you taking the time to express that. The Ratchet Shop.

Posted 2 years ago

“I like the fact that they ratchet shop has a human face and responded in a friendly way to a query I had with my order. Just be aware that next working day does not necessarily apply if you're ordering chains. Pleased with the service and the quality.”

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Posted 2 years ago

Thank you, We really appreciate you taking the time to express that. We have listed this in our terms & conditions as well as when you order chains in the description. The Ratchet Shop.

Posted 2 years ago

“Delivered on time, well packaged. Pleased with this purchase.”

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Posted 2 years ago

Thank you, We really appreciate you taking the time to express that. The Ratchet Shop.

Posted 2 years ago

“great product, sensible price”

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Posted 2 years ago

Thank you, We really appreciate you taking the time to express that. The Ratchet Shop.

Posted 2 years ago

“The item itself was good but I paid for next day delivery yet never received it next day. I paid £5.80 for the delivery which never came on time so this was very disappointing, I have emailed but still had no reply.”

Helpful Report

Posted 2 years ago

Nicole, We do apologise about this, If you could get in contact with us, we can then of course look into this further for you without a problem. Kind Regards, The Ratchet Shop.

Posted 2 years ago

“Excellent very quick delivery”

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Posted 2 years ago

Thank you, We are happy to hear you feel that way about our products! The Ratchet Shop.

Posted 2 years ago

“Arrived all packaged well although not within the time scale of 1 to 5 working day as stated and charged but nice Ratchet Strap ,put to use immediately.”

The Ratchet Shop 5 star review on 16th June 2022

Helpful Report

Posted 2 years ago

We can only apologise about this, we hope to hear from you again & if so please give us a ring or email and we can make sure this doesn't happen again. The Ratchet Shop.

Posted 2 years ago

“Just what we needed”

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Posted 2 years ago

Thank you so much for taking the time to leave us this amazing review. The Ratchet Shop.

Posted 2 years ago

“Great product, am definitely going to need more”

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Posted 2 years ago

Thank you, Stuart Walls, please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review. The Ratchet Shop.

Posted 2 years ago

“Excellent service and product delivery as always. Would have been nice to know that the Easy Winder needs circlip pliers to assemble as I incorrectly assumed it came complete.”

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Posted 2 years ago

Thank you so much for taking the time to leave us a 5-star review. We will take this into consideration next time. Kind regards, The Ratchet Shop.

Posted 2 years ago

“Prompt delivery and supplied what we wanted”

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Posted 2 years ago

Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! The Ratchet Shop.

Posted 2 years ago

“Good products helpful people”

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Posted 2 years ago

Thank you for the 5 star rating. The Ratchet Shop.

Posted 2 years ago

“Great buy price good and quick delivery nice to deal with thanks product good”

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Posted 2 years ago

Paul. Thank you for sharing your feedback. The Ratchet Shop.

Posted 2 years ago

“Spot on. Quality appears good. Arrived when promised.”

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Posted 2 years ago

Thank you for leaving a 5-Stars review. The Ratchet Shop.

Posted 2 years ago

“Great prices and such a speedy delivery time will always get my straps from these peeps 😀”

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Posted 2 years ago

We are so grateful for your kind words. Thanks for sharing your review with us and the community. The Ratchet Shop.

Posted 2 years ago

“Super fast delivery time and the pair of ratchets are good quality and much easier to use than my old ones, very happy.”

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Posted 2 years ago

Thank you so much for taking the time to leave us this amazing review. The Ratchet Shop.

Posted 2 years ago

“Ordered the plate grab got it the next day fantastic”

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Posted 2 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! The Ratchet Shop.

Posted 2 years ago

“Quick delivery. Good item a little overpriced but they stock quality items.”

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Posted 2 years ago

Thank you for the 5 star rating. The Ratchet Shop.

Posted 2 years ago

“competitively priced and arrived quickly!”

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Posted 2 years ago

Thank you, Lee, for taking the time to share your feedback with our team. The Ratchet Shop

Posted 2 years ago

The Ratchet Shop is rated 4.8 based on 3,091 reviews