The Ratchet Shop Reviews

4.8 Rating 3,091 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,091 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Very fast dispatch.”

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Posted 2 years ago

Hi there, thank you so much for being such a loyal customer. Feel free to pop in to say hello whenever you’re in the area! Kind regards, The Ratchet Shop

Posted 2 years ago

“Good product and quick delivery as expected. Everything just fine.”

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Posted 2 years ago

Thank you for your kind feedback, Tony. We look forward to seeing you again soon. Kind regards, The Ratchet Shop

Posted 2 years ago

“Spot on great gear great value”

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Posted 2 years ago

Thanks for supporting our business and for being such a loyal customer, James. Kind Regards, Joseph Green

Posted 2 years ago

“Quality at a good price I always buy the 6 ton ratchet range”

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Posted 2 years ago

Thank you for your review, Ryan, your kind words mean a lot to us. Kind Regards, Joseph Green

Posted 2 years ago

“Yes you've done it again ! 5 out of 5 for quality, value and service. Have now used the Ratchet Shop on numerous occasions for straps,slings and chains and they have yet to disappoint.”

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Posted 2 years ago

Thank you so much for your generous feedback, Angus. Hope to see you again soon. Kind regards, The Ratchet Shop

Posted 2 years ago

“Prompt efficient service”

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Posted 2 years ago

Hi there! Thank you for your kind feedback, your words are very much appreciated. Have a great day! Kind regards, The Ratchet Shop

Posted 2 years ago

“Very pleased with the service . Thankyou very efficient .”

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Posted 2 years ago

We are incredibly grateful that you took the time out to leave us a 5-Star review. Kind regards, Joseph Green

Posted 2 years ago

“went right through on good price and then find a shipping and postage are added dont get fooled people . alot cheaper on amazon”

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Posted 2 years ago

Hi there, We've never hidden the fact we charge delivery, If anything we offer free delivery on orders of £100 (Excl. VAT). Kind Regards, The Ratchet Shop

Posted 2 years ago

“Excellent products, many thanks”

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Posted 2 years ago

We are incredibly grateful that you took the time out to leave us a 5-Star review. Kind regards, The Ratchet Shop

Posted 2 years ago

“good value”

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Posted 2 years ago

Thank you for the 5-star rating. Kind Regards, The Ratchet Shop

Posted 2 years ago

“Fast reliable service excellent product”

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Posted 2 years ago

Thank you for the 5-star rating. Kind Regards, The Ratchet Shop

Posted 2 years ago

“Good selection ofexcellent items at reasonable prices and very prompt service. Would highly recommend this seller.”

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Posted 2 years ago

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. Kind regards, The Ratchet Shop

Posted 2 years ago

“Super fast delivery, and easy to purchase online.”

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Posted 2 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Kind Regards, The Ratchet Shop

Posted 2 years ago

“First class service, easy to place online order even for a dinosaur like me, delivered within 24 hours exactly as described. Slipperies are so versatile, can also be used as mini ramps for lowered cars. Excellent. T.”

The Ratchet Shop 5 star review on 29th April 2022

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Posted 2 years ago

Tony, Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work. Kind Regards, The Ratchet Shop

Posted 2 years ago

“Very good service. I called on the phone to seek advice. Very helpful and knowledgeable. They called me back when requested. The Auto-Retractable Ratchet Tie Down arrived quickly and was perfect for the job. Good value.”

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Posted 2 years ago

We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon. Kind Regards, The Ratchet Shop

Posted 2 years ago

“excellent service great product recommend to any one”

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Posted 2 years ago

Thanks for supporting our business and for being such a loyal customer, John. Kind Regards, The Ratchet Shop.

Posted 2 years ago

“Very good quality products, and fast delivery, certainly a five star service”

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Posted 2 years ago

Thank you for your review Richard Baverstock, your kind words mean a lot to us as a company. Kind regards, The Ratchet Shop.

Posted 2 years ago

“Great product as always can't fault them at all”

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Posted 2 years ago

Thank you so much for your generous feedback, Karl. Hope to see you again soon. Kind regards, The Ratchet Shop.

Posted 2 years ago

“Very Good product well made and excellent for the price and use. Would highly recommend!!!!”

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Posted 2 years ago

Hi Peter! Thank you for your kind feedback, your words are very much appreciated. Have a great day! Kind Regards, The Ratchet Shop

Posted 2 years ago

“spot on, item arrived next day, very happy”

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Posted 2 years ago

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work. Kind Regards The Ratchet Shop.

Posted 2 years ago

The Ratchet Shop is rated 4.8 based on 3,091 reviews