The Ratchet Shop Reviews

4.8 Rating 3,091 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,091 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived next day. Items very good.”

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Posted 6 years ago

Hi Steve So glad to hear you got your order quickly and that the items were up to your standard. Hope to do business with you again soon! Kind regards Gina

Posted 6 years ago

“Good product, very good service”

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Posted 6 years ago

Hi Frank Thank you so much for taking the time to leave feedback on your experience with us. So happy to hear everything went well! Kind regards The Ratchet Shop Team

Posted 6 years ago

“very good service exactly what I wanted at a good price”

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Posted 6 years ago

Hi Stephen We appreciate that you took the time to leave us a review. So glad to hear everything went well and you are happy! Kind regards The Ratchet Shop Team

Posted 6 years ago

“excellent service easy to use web site delivery and dispatched on time”

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Posted 6 years ago

Hello there Thank you for taking the time to review our service. Sounds like you had a positive experience, we'll keep up the good work! Kind regards The Ratchet Shop Team

Posted 6 years ago

“Superb service and products, thank you”

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Posted 6 years ago

Hello Thomas Great to hear that your products were to your liking and you received great service. Thank you for sharing your experience. Kind regards The Ratchet Shop Team

Posted 6 years ago

“Good quality, good prices, good delivery times and a pleasure to deal with”

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Posted 6 years ago

Hi Lynne Thank you for the kind words. Lovely customers like yourself are a pleasure to deal with from our side too! Kind regards The Ratchet Shop Team

Posted 6 years ago

“Excellent service good product will buy again and the price is good too”

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Posted 6 years ago

Hello! Thanks so much for taking the time to share your experience. We appreciate it! Kind regards The Ratchet Shop Team

Posted 6 years ago

“Excellent quality and delivery and the price is the best I could find”

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Posted 6 years ago

Hi Robin Thanks so much for taking the time to review our product and service. We always strive for competitive pricing and brilliant service. Glad you received both! Kind regards The Ratchet Shop Team

Posted 6 years ago

“excellent response with rapid delivery at a very good price. i used them to help install a shade sail but also to tie down when i use trailer even when covered and going on holiday to stop things moving.”

Helpful Report

Posted 6 years ago

Hi there So glad to hear the products helped you out where needed! Thank's for taking the time to let us know. Hopefully we can assist again soon! Kind regards The Ratchet Shop Team

Posted 6 years ago

“Super fast delivery and top quality ratchets. Not to mention the price!”

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Posted 6 years ago

Hello there Thank you so much for taking the time to review our products and service! We so appreciate your opinion! Kind regards The Ratchet Shop Team

Posted 6 years ago

“Excellent service great product”

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Posted 6 years ago

Hi David So glad to hear that you had a positive experience with us. We love receiving feedback from our customers so thank you for taking the time to review our business. Kind regards The Ratchet Shop Team

Posted 6 years ago

“Wrong product delivered, (these things happen). A phone call to the shop produced a sincere apology and the correct product delivered to me the next day. Great service - Many thanks...”

Helpful Report

Posted 6 years ago

Hi Stewart Sorry again about the inconvenience of it all! Glad that all was sorted out and you received the correct product. Thanks for taking the time to share your experience. Hope to hear from you again soon! Kind regards The Ratchet Shop Team

Posted 6 years ago

“Quick response after placing and order & fast delivery”

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Posted 6 years ago

Hello there Thank you so much for taking the time to review our service. Hoping that your products were to your satisfaction and that we will hear from you again soon! Kind regards The Ratchet Shop Team

Posted 6 years ago

“Great service , and quick delivery would use them again no bother .”

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Posted 6 years ago

Hi John Thank you so much for the positive review. So glad that you received your products in good time and you had a great experience. We look forward to doing business with you again! Kind regards The Ratchet Shop Team

Posted 6 years ago

“Prompt, good value. Haapy to use again”

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Posted 6 years ago

Hi there Thanks so much for the positive words, we look forward to doing business with you again in the future! Kind regards The Ratchet Shop Team

Posted 6 years ago

“Excellent advice, quick delivery. Very pleased”

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Posted 6 years ago

Hello there So chuffed to hear that you had a good experience with The Ratchet Shop. Customer service is our top priority. Hope to do business with you in the future! Kind regards The Ratchet Shop Team

Posted 6 years ago

“Good price Speedy delivery”

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Posted 6 years ago

Hello! Thank you for taking the time to leave this great review, we appreciate it very much! Kind regards The Ratchet Shop Team

Posted 6 years ago

“Good quality, fairly priced.”

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Posted 6 years ago

Hi there Thanks so much for your review! We appreciate your feedback! Kind regards The Ratchet Shop Team

Posted 6 years ago

“Excellent product, excellent price, very friendly customer services.. top job”

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Posted 6 years ago

Hi Bryan So glad that our products were to your satisfaction and our staff made the process pleasant. Thank you so much for leaving us a review of our service, we really appreciate it. Kind regards The Ratchet Shop Team

Posted 6 years ago

“Excellent service. They sent the wrong items and replaced straight away, also said I could keep original items they sent.”

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Posted 6 years ago

Hello! So sorry again about all the confusion with the incorrect order. Glad to hear everything got sorted out in the end! Thank you so much for your patience! Kind regards The Ratchet Shop Team

Posted 6 years ago

The Ratchet Shop is rated 4.8 based on 3,091 reviews