The Ratchet Shop Reviews

4.8 Rating 3,112 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,112 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good service. I would recommend them to anyone requiring lifting/etc equipment.”

Helpful Report

Posted 6 years ago

Hello there Thank you so much for taking the time to review our service, we appreciate it very much. So glad to hear you had a positive experience shopping with us, See you again soon! Kind regards The Ratchet Shop

Posted 6 years ago

“brilliant. fast delivery. what more can you ask”

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Posted 6 years ago

Hi Stephen What a lovely review, thank you so much for the kind words. So glad you received great service, we will keep up the good work! See you again soon! Kind regards The Ratchet Shop

Posted 6 years ago

“Excellent well made product, just perfect for my requirement.”

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Posted 6 years ago

Hello! Thank you so much for the feedback, delighted that our products are to your liking. Hope to hear from you again soon! Kind regards The Ratchet Shop

Posted 6 years ago

“Excellent service item in stock delivered next day option to change delivery site or leave without a signature”

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Posted 6 years ago

Hi Chris So glad to hear you received your parcel in good time and received good service! We appreciate your business very much, see you soon! Kind regards The Ratchet Shop

Posted 6 years ago

“Good service. Good products”

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Posted 6 years ago

Hello there Thank you so much for taking the time to leave a review of our products and service. Delighted to hear you had a positive experience. Kind regards The Ratchet Shop

Posted 6 years ago

“Good stuff but the tool box was broken”

Helpful Report

Posted 6 years ago

Hi Jon Thanks so much for the feedback. Sorry to hear about the box! I will chat to the courier company, sounds like there was some heavy handling involved! Kind regards The Ratchet Shop

Posted 6 years ago

“Good speedy service. Thank you. Not tried the big ratchets yet but small ones seem very good”

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Posted 6 years ago

Hello Lavinia So glad to hear you are enjoying your products. I hope they are all up to your standards! We hope to hear from you again soon! Kind regards The Ratchet Shop

Posted 6 years ago

“Very good product with fast delivery”

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Posted 6 years ago

Hi there Thank you so much for taking the time to share your experience with us. So glad to hear you had a positive one. Hope we can assist you again in the near future! Kind regards The Ratchet Shop

Posted 6 years ago

“Good product, quick delivery, well packed. would use again”

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Posted 6 years ago

“I ordered a 1m lifting chain from The Ratchet Shop. It arrived within a couple of days and the product looks excellent, very impressed, very good quality.”

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Posted 6 years ago

Hello! Thank you so much for sharing your experience with us! Glad to hear everything went smoothly and you are happy with your lifting chain. See you again soon! Kind regards The Ratchet Shop

Posted 6 years ago

“Very fast delivery and reasonable prices I will most likely shop here again!”

Helpful Report

Posted 6 years ago

Good day Lars-Erik So pleased to hear that you had a positive experience and decided to share! We so appreciate your feedback. Hope you will be shopping with us again soon! Kind regards The Ratchet Shop

Posted 6 years ago

“Very professional service.”

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Posted 6 years ago

Hello Martin Thank you for taking time out of your busy schedule to share your experience with us and other buyers. We appreciate it very much! Glad to hear our staff took great care of you. See you again soon! Kind regards The Ratchet Shop

Posted 6 years ago

“Excellent service. Prompt delivery.”

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Posted 6 years ago

Hello there Thanks so much for taking the time to leave a review, we appreciate your business! Kind regards The Ratchet Shop

Posted 6 years ago

“Excellent product and quick delivery”

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Posted 6 years ago

Hi Terry Thank you so much for taking the time to share your feedback. So glad to hear your shopping experience was a positive one. Hope to hear from you again soon! Kind regards The Ratchet Shop

Posted 6 years ago

“Delivered on time U do need a circlip tool in order to attach the winder handle but once together works a dream saves a lot of time Would by again added to favourites”

Helpful Report

Posted 6 years ago

Hello Shaun Thank you so much for the feedback on our easy winders. It's one of our best sellers! So glad to hear it is making your job that little bit easier! Kind regards The Ratchet Shop

Posted 6 years ago

“Exellent service will definitely use the Ratchetshop again. Thank You”

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Posted 6 years ago

Hello there So glad our staff took good care of you! We appreciate you taking the time to review our service, your feedback ensures we keep up the good work! Kind regards The Ratchet Shop

Posted 6 years ago

“Great service. Great product. Great price. Ticks all my boxes”

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Posted 6 years ago

Hi Mick So glad to hear that we tick all of your boxes. We do our very best to meet all of the needs of our customers. Thank you so much for reviewing The Ratchet Shop! Kind regards The Ratchet Shop

Posted 6 years ago

“Arrived early really great product”

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Posted 6 years ago

Hello Matthew So glad your product arrived ahead of schedule and you are enjoying it! Thank you so much for reviewing our products and service, it is greatly appreciated. Kind regards The Ratchet Shop

Posted 6 years ago

“Good service”

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Posted 6 years ago

Hello Robert Thank you so much for taking the time to leave a review. We really appreciate it! Kind regards The Ratchet Shop

Posted 6 years ago

“rapid service”

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Posted 6 years ago

Hello there Thank you so much for the 5-star review! We appreciate it very much. See you soon! Kind regards The Ratchet Shop

Posted 6 years ago

The Ratchet Shop is rated 4.8 based on 3,112 reviews