The Ratchet Shop Reviews

4.8 Rating 3,117 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,117 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website is easy to use and delivery was quick and on time”

Helpful Report

Posted 5 years ago

Hello, Thank you for taking the time to leave us your feedback, we're glad to hear your were happy with our delivery service and found our website easy to navigate. Looking forward to hearing again from you in the future. Kind Regards, The Ratchet Shop.

Posted 5 years ago

“Not much to say, as was pleasure to deal with.”

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Posted 5 years ago

Hi, We're pleased to hear that you found working with us a pleasure, we highly appreciate it. Thank you so much for leaving us with your feedback and hopefully we will hear again from you in the future. Kind regards, The Ratchet Shop.

Posted 5 years ago

“Came across them by chance and mightily glad I did so. Excellent advice when I phoned them to outline what I needed, no attempt to sell me something expensive, received just what I needed and it works perfectly - highly recommend them.”

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Posted 5 years ago

Hi James, Thank you for taking the time to leave your review behind it helps us a lot. Our team is pleased to hear that you were happy with all aspects of the service provided. We highly appreciate the recommendation and look forward to working with you in the future. Kind regards, The Ratchet Shop.

Posted 5 years ago

“Excellent communication & service from sales staff regarding delivery.”

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Posted 5 years ago

Hi Stephen, Thank you for leaving us your feedback. We're so glad that the service we provided met your standards and we will hopefully hear from you again in the future. Kind regards, The Ratchet Shop.

Posted 5 years ago

“Fast delivery, high quality strap”

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Posted 5 years ago

Hello, We're glad to hear that you were satisfied with your purchase and the quality of our item. Thank you for leaving your feedback, we look forward to hearing from you in the future! Kind Regards, The Ratchet Shop.

Posted 5 years ago

“I needed some Ratchet straps, The Ratchet shop had them on their website for a good price so I ordered them. They arrived on time and now I'm good for ratchet straps. When I need some more ratchet straps, I'll be sure to visit The Ratchet shop again.”

Helpful Report

Posted 5 years ago

Hello, Thank you so much for leaving us your feedback, we highly appreciate it. It's great to hear that the price and shipment method met your needs and we look forward to working with you again in the future! Kind regards, The Ratchet Shop.

Posted 5 years ago

“We have used the Ratchet shop before a few times and they remain a good supplier. good selection of products, good prices and quick delivery”

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Posted 5 years ago

Hello Derek. Thank you for your positive feedback and your repeated custom. We're glad to hear the product range along with the speedy service we supply meet your needs. We look forward to working with you again in the future! Kind regards, The Ratchet Shop.

Posted 5 years ago

“Good item just as described.”

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Posted 5 years ago

Hi Michael, Thank you for your review we're glad to hear that our product met your standards. We hope to hear again from you in the future! Kind regards, The Ratchet Shop.

Posted 5 years ago

“Very professional. Would seriously recommend The Rachet Shop to anyone. Straps really good quality.”

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Posted 5 years ago

Hello, First of all thank you so much for taking the time to give us your feedback, it's highly appreciated. We are so glad to hear you were happy with all aspects of the service and that our product met your standards. We're very grateful for your recommendation and we look forward to working with you again in the future! Kind regards, The Ratchet Shop.

Posted 5 years ago

“Quick dispatch of order.”

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Posted 5 years ago

Hi Robert, It's great to hear that the service you have received was fast and met your standards, here at the ratchet shop we take great pride in the service we are able to offer for our customers. Thank you for leaving us your review and hope to hear again from you in the future! Kind regards, The Ratchet Shop.

Posted 5 years ago

“Great service and quick dispatch very impressed with service thank you Martin Mark Lilly Garages”

Helpful Report

Posted 5 years ago

Hi Martin, Thank you so much for taking the time to provide us with your feedback. We are so glad to hear you received a speedy service. We are looking forward to hear again from you in the future! Kind regards, The Ratchet Shop.

Posted 5 years ago

“Quick service. Good product at competitive price. Will use again.”

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Posted 5 years ago

Hello Sarah, We are so glad you were happy with the service offered as this is something we continuously work hard on. It's great to hear that our product met your requirements. We are looking forward to hearing again from you in the future and thank you for the review! Kind Regards, The Ratchet Shop.

Posted 5 years ago

“used you b4, as usual very good”

Helpful Report

Posted 5 years ago

Hello, Thank you for your feedback and repeated custom. We are glad to hear you were satisfied with our service. We hope to hear again from you soon. Kind regards, The Ratchet Shop.

Posted 5 years ago

“Very prompt delivery, excellent quality at a competitive price.”

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Posted 5 years ago

Hello, Thank you for your kind words. We work hard to have some of the best products around, so it is nice to hear your positive feedback. We hope to hear again from you very soon! Kind regards, The Ratchet Shop.

Posted 5 years ago

“Easy to use website and stock delivered next day”

Helpful Report

Posted 5 years ago

Hello, Thank you for taking the time to provide us with your feedback. We are glad you found our website easy to use and hope the ratchet strap met your standards. We hope to hear again from you soon! Kind Regards, The Ratchet Shop.

Posted 5 years ago

“Great ratchets”

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Posted 5 years ago

Hello. Thank you for dropping us your feedback, we are glad to hear that you were satisfied with our product. We hope to hear again form you soon! Kind regards, The Ratchet Shop.

Posted 5 years ago

“Great Service I wouldn’t hesitate to do more business with the Ratchet Shop”

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Posted 5 years ago

Hi David. Thank you for taking the time to leave us your feedback. We are so glad to hear that our service met your standards as this is something we work hard to be the best that we can be. We are looking forward to working with you again in the future! Kind Regards, The Ratchet Shop.

Posted 5 years ago

“Top product, no hassle, delivery spot on everything has promised - would highly recommend.”

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Posted 5 years ago

Hello Patrick. Thank you for leaving us your review. We are glad to hear that the ratchet strap met your standards and that you found our service hassle free. We highly appreciate the recommendation and hope to hear back from soon! Kind regards, The Ratchet Shop.

Posted 5 years ago

“Absolutely perfect service every time.”

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Posted 5 years ago

Hi Tansy, Thank you for the kind words, we take great pride in receiving feedback such as yours. We are glad the sling met your standards and we look forward to hearing again from you in the future! Kind regards, The Ratchet Shop.

Posted 5 years ago

“Excellent service, fully recommend.”

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Posted 5 years ago

Hello Alan, Thank you so much for leaving us your review. We are glad to hear our service met you standards and we highly appreciate the recommendation. We look forward to working with you again in the future! Kind regards, The Ratchet Shop.

Posted 5 years ago

The Ratchet Shop is rated 4.8 based on 3,117 reviews