The Ratchet Shop Reviews

4.8 Rating 3,112 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,112 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The straps very good quality. The order was dispatched quickly and delivered on time. The price was very reasonable as was the cost of shipping. I would have zero hesitation in purchasing from the Ratchet Shop again.”

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Posted 5 years ago

Hello Kevin, Thank you for your review as it put a smile on our faces when reading it. We always appreciate our customers, and it is nice to know that the feeling is mutual. Thanks again. Kind regards, The Ratchetshop.

Posted 5 years ago

“great service, ordered while in a meeting, was informed that the straps were on the way before the meeting ended (30 mins). arrived early next morning. cant ask for more thank you”

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Posted 5 years ago

Hi Philip, Thank you for your kind review. We pride ourselves on efficient service, so feedback such as yours goes to make us very happy. It is always a pleasure to work with those that appreciate our efforts. Thank you again. Kind regards, The Ratchetshop.

Posted 5 years ago

“next day delivery and straps very good at a good price. would deal with again.”

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Posted 5 years ago

Hi Martin, It is wonderful to hear that your are so please with our service. We strive to offer the best that we can at all times and feedback such as yours is very much appreciated. Kind regards, The Ratchetshop.

Posted 5 years ago

“Really good products at sensible prices”

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Posted 5 years ago

Hello, Thank you for kind words. We take great pride in receiving feedback such as yours. Kind regards, The Ratchetshop.

Posted 5 years ago

“Good quality products at a sensible price with excellent customer service. Thank you.”

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Posted 5 years ago

Thank you for your kind words and your custom. Kind regards, The Ratchetshop.

Posted 5 years ago

“Great product and delivery service”

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Posted 5 years ago

Thank you for your kind review. Do let us know if we can be of more service. Kind regards, The Ratchetshop.

Posted 5 years ago

“Excellent service and great price too”

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Posted 5 years ago

Hi Simon, Thank you. We do our best to keep our prices right and our service just so. We always appreciate to have this affirmed and your kind words are very much appreciated. Kind regards, The Ratchetshop.

Posted 5 years ago

“Easy to use and navigate around the website. Communication regarding delivery of goods was excellent. Arrived on time and packaged correctly.”

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Posted 5 years ago

Hi Gillian, Thank you for the kind words. It is exactly for this purpose that we work so hard. We enjoy nothing more than to help and serve. Kind regards, The Ratchetshop.

Posted 5 years ago

“Good pricing, great delivery times, clear simple website, what's not love?”

The Ratchet Shop 5 star review on 5th June 2019

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Posted 5 years ago

Hi Charles, Thank you so very much for your kind review. We work hard to ensure our service is top notch. It's nice to have this affirmed. Your words are very much appreciated. Kind regards, The Ratchetshop.

Posted 5 years ago

“fine........”

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Posted 5 years ago

Hi John, Thank your for your feedback. Kind regards, The Ratchetshop.

Posted 5 years ago

“Excellent service and product”

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Posted 5 years ago

Hi Martin, Thank you. We enjoy helping our customers, and feedback such as yours is both our goal and our reward. Thank you. Kind regards, The Ratchetshop.

Posted 5 years ago

“Great Range of Products always showing the latest inovations in securing and handling and a fast and reliable delivery service cant ask for more :)”

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Posted 5 years ago

Hi Ewan, Thank you for saying so. But if there is more that we can do for you, you only have to ask. We appreciate your kind feedback. Kind regards, The Ratchetshop.

Posted 5 years ago

“Excellent service, wouldn't go anywhere else.”

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Posted 5 years ago

Hi Sue, We always enjoy working alongside those who appreciate our efforts. Your kind words and custom are very much appreciated. Kind regards, The Ratchetshop.

Posted 5 years ago

“Package arrived on time and does exactly what I purchased them for. Very easy and pain free. I would definitely order from them again.”

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Posted 5 years ago

Thank you for your kind words. It's nice to hear that our efforts do not go unnoticed. Kind regards, The Ratchetshop.

Posted 5 years ago

“arrived quickly and as described”

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Posted 5 years ago

Thank you For your feedback. Kind regards, The Ratchetshop.

Posted 5 years ago

“Fast and efficient service, the only place I use to buy load security equipment now”

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Posted 5 years ago

Thank you for your kind words, Paul. We work hard to do the best by our customers, so it's wonderful to hear that we have become a trusted supplier of yours. Kind regards, The Ratchetshop.

Posted 5 years ago

“Quality product at a great price.”

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Posted 5 years ago

Thank you for your kind feedback. Kind regards, The Ratchetshop.

Posted 5 years ago

“I have placed 2 orders so far & the products & service is excellent.”

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Posted 5 years ago

Thank you for your feedback, James. We always work hard to do the best by our customers. So it's always nice to of hear the positive results. Kind regards, The RatchetShop.

Posted 5 years ago

“Cheap good quality and next day delivery. What more do you want!”

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Posted 5 years ago

Hello! Thank you so much for sharing your experience at The Ratchet Shop. So glad to hear it was positive. We value your feedback and hope to hear from you again very soon. Kind regards The Ratchet Shop

Posted 5 years ago

“good sensibly priced product rapid delivery great company”

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Posted 5 years ago

Hi Simon We really appreciate your feedback. Pleased to hear that you had great service with The Ratchet Shop. We hope to hear from you again very soon. Kind regards The Ratchet Shop

Posted 5 years ago

The Ratchet Shop is rated 4.8 based on 3,112 reviews