The Ratchet Shop Reviews

4.8 Rating 3,146 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,146 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Top product, no hassle, delivery spot on everything has promised - would highly recommend.”

Helpful Report

Posted 6 years ago

Hello Patrick. Thank you for leaving us your review. We are glad to hear that the ratchet strap met your standards and that you found our service hassle free. We highly appreciate the recommendation and hope to hear back from soon! Kind regards, The Ratchet Shop.

Posted 6 years ago

“Absolutely perfect service every time.”

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Posted 6 years ago

Hi Tansy, Thank you for the kind words, we take great pride in receiving feedback such as yours. We are glad the sling met your standards and we look forward to hearing again from you in the future! Kind regards, The Ratchet Shop.

Posted 6 years ago

“Excellent service, fully recommend.”

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Posted 6 years ago

Hello Alan, Thank you so much for leaving us your review. We are glad to hear our service met you standards and we highly appreciate the recommendation. We look forward to working with you again in the future! Kind regards, The Ratchet Shop.

Posted 6 years ago

“Turned up fast good solid rachets”

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Posted 6 years ago

Hello, Thank you for your feedback. We are happy to hear our service and product met your requirements and we look forward to hearing again from you in the future! Kind regards, The Ratchet Shop.

Posted 6 years ago

“Great product, very quick delivery”

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Posted 6 years ago

Hello, Thank you for leaving us your feedback, we are glad to hear the ratchet strap met your standards. We hope to hear gain form you in the future! Kind regards, The Ratchet Shop.

Posted 6 years ago

“Efficient , arrived next day .”

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Posted 6 years ago

Hi Silvia, Thank you for taking your time to leave us your feedback. We are glad you found our service efficient as we always work hard to be the best that we can be. We hope to see you again soon! Kind regards, The Ratchet Shop.

Posted 6 years ago

“Good price, speedy delivery and order confirmation received so would recommend and use again”

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Posted 6 years ago

Hi Garry, Thank you for your feedback. We are happy to hear that you were satisfied with all of the aspects of the service that we provide. We look forward to working with you in the future! Kind regards, The Ratchet Shop.

Posted 6 years ago

“Very good service”

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Posted 6 years ago

Hi Paul, We are grateful for you taking the time to give us feedback. Glad to hear you were satisfied with the service we provide and we hope to hear from you in the future! Kind regards, The Ratchet Shop.

Posted 6 years ago

“I was unsure which product I required. Contacted Sam at the ratchet shop who couldn’t have been more helpful. I took the advice he offered and received my goods next day. Outstanding customer service! 5 STARS ⭐️⭐️ ⭐️ ⭐️ ⭐️”

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Posted 6 years ago

Hi Graham, Thank you for taking the time to share your experience. We are glad you were satisfied with the service provided by our member of staff. We hope to hear from you again soon! Kind regards, The Ratchet Shop.

Posted 6 years ago

“Good quality, good value, delivery could be a bit cheaper but I won’t take a star from rating for it. Recommended”

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Posted 6 years ago

“Excellent quality of product and excellent service.”

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Posted 6 years ago

Hello, Thank you for your feedback. We take great pride in receiving positive feedback such as yours. We hope to hear from you again! Kind regards, The Ratchet Shop.

Posted 6 years ago

“very fast delivery of good quality ratchet straps at best price on ebay for value ,well recommended”

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Posted 6 years ago

Hi Ron, Thank you for taking the time to leave your feedback. We're happy to hear that you are satisfied with the standard of our products. We hope to hear again from you in the future! Kind regards, The Ratchet Shop.

Posted 6 years ago

“Wonderful service and equipment well priced. A great example of how internet shopping should work.”

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Posted 6 years ago

Hello, Thank you for your very kind words. We are continuously working to the best that we can be, and your words make it all worthwhile. We hope to hear from you again very soon! Kind regards, The Ratchet Shop.

Posted 6 years ago

“First time I have used the ratchet shop but will again, good prices and very efficient service”

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Posted 6 years ago

Hi Rob, Thank you for taking the time to share your experience at The Ratchet Shop. We are glad to hear the service provided was to your satisfaction. We look forward to working with you in the future! Kind regards, The Ratchet Shop.

Posted 6 years ago

“Top class service”

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Posted 6 years ago

Hello, We are happy to hear that you had a positive experience! We hope to hear from you again in the future. Kind Regards, The Ratchet Shop.

Posted 6 years ago

“Great price and service”

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Posted 6 years ago

Hello James, Thank you for your feedback. We're continuously working on having the best products around, so it is nice to hear your kind words. Kind Regards, The Ratchet Shop.

Posted 6 years ago

“Brilliant! Fast,effient, easy to deal with and good value!”

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Posted 6 years ago

Hi Chris, Thank you for your kind words, we're happy to hear that you're satisfied with the service we provide. We hope to see you again soon! Kind Regards, The Ratchet Shop.

Posted 6 years ago

“good easy to use ,quick service and good quality.”

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Posted 6 years ago

Hello, Thank you for your feedback, we're glad to hear that you are satisfied with the service. We look forward to working with you in the future. Kind Regards, The Ratchet Shop.

Posted 6 years ago

“Swift delivery very efficient service as always and of course great products. Recommend highly”

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Posted 6 years ago

Hi Claude, Thank you so much for your words, and recommendation. We have grown to be what we are today by working alongside people such as yourself, doing our best at all times for our customers. To have your appreciation makes the hard work worthwhile, so thank you so very much. Kind Regards, The Ratchetshop.

Posted 6 years ago

“Great supplier of ratchet straps and chain binders, arrives promptly as promised and quality of products is good. Many thanks for latest supply of 38mm wide 3000kg straps, love this size for our service truck. Cheers.”

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Posted 6 years ago

Hi John, Thank you so much for your kind review. We do our best to ensure that we offer a great service, so to have you come back to us with such kind words makes the whole job worthwhile- we certainly appreciate it. Kind Regards, The Ratchetshop.

Posted 6 years ago

The Ratchet Shop is rated 4.8 based on 3,146 reviews