The Ratchet Shop Reviews

4.8 Rating 3,112 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,112 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All as expected and quick delivery”

Helpful Report

Posted 5 years ago

Hello! Thank you so much for kindly sharing your experience shopping with The Ratchet Shop. Glad you had a positive one, we hope to hear from you again soon! Kind regards The ratchet Shop

Posted 5 years ago

“Ratchets arrived within 24 hours of ordering them. Excellent quality product.”

Helpful Report

Posted 5 years ago

Hi Jan Thanks so much for the feedback, we always try to get our orders out as quickly as possible so glad to hear yours got to you so soon! Hopefully we can assist you again in the near future. Kind regards The Ratchet Shop

Posted 5 years ago

“It simply could not be better! Simple to order “correctly” , right price and here in no time! (And I’m in a different country) . Fabulous experience! Regards Andrew.”

Helpful Report

Posted 5 years ago

Hi Andrew, We're so happy to hear you were happy with all aspects of the service we provide, great that you found working with us simple and smooth. Thank you for the feedback and we hope to work again with you in the future! Kind Regards, The Ratchet Shop.

Posted 5 years ago

“Great fast service delivered the next day. Plenty of stock to choose from and at great prices. I highly recommend this company and I’ll will be purchasing from them in the future”

Helpful Report

Posted 5 years ago

Hello, It's great to hear our courier delivered your parcel as expected. Thank you for your recommendation and we're please you are pleased with our stock supply and pricing. Thank you so much for leaving your review behind and we all look forward to working with you in the future. Kind Regards, The Ratchet Shop.

Posted 5 years ago

“Great service , quality products with competitive prices”

Helpful Report

Posted 5 years ago

Hi Andrew, We're so happy to hear that you found our products of good quality and pricing as it's something we're always working on. Thank you for leaving your feedback and we hope to hear from you in the future! Kind Regards, The Ratchet Shop.

Posted 5 years ago

“Excellent service.”

Helpful Report

Posted 5 years ago

Hi Robert, Thank you for taking the time to leave your feedback, great to hear you were happy with the service provided! Kind Regards, The Ratchet Shop.

Posted 5 years ago

“Why buy cheap Chinese ratchet straps on eBay when you can have quality stuff from these guys. Order, pay and next day! Superb.”

Helpful Report

Posted 5 years ago

Hi Russell, Amazing to hear the quality of our straps met your requirements! Thank you for your review and we look forward to working with you in the future! Kind Regards, The Ratchet Shop.

Posted 5 years ago

“Very pleased with the Ratchet Shop, the website is easy to use, the choice of straps and accessories available is huge, and very reasonably priced. Any order placed is usually sent out the same day. Whenever we need to order anything we can relax and know the goods will arrive as per our request. We use a variety of sized straps for different packing needs, we can always find what we need.”

The Ratchet Shop 5 star review on 17th October 2019

Helpful Report

Posted 5 years ago

Hi Nay, Thank you for taking the time to leave this positive review, we highly appreciate it. It's great to hear that you're happy with all aspects of our service including the website and pricing! We're grateful for your return custom and all look forward to hearing again from you in the future. Kind Regards, The Ratchet Shop.

Posted 5 years ago

“Great service fast delivery and good prices”

Helpful Report

Posted 5 years ago

Hi Harvey, Thank you for leaving your review, pleased to know our service met you requirements along with the price of our products. Kind Regards, The Ratchet Shop.

Posted 5 years ago

“Very good and fast delivery - thank you”

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Posted 5 years ago

Hi Jason, Great to hear you received your parcel as expected, thank you for leaving your review! Kind Regards, The Ratchet Shop.

Posted 5 years ago

“Very good service”

Helpful Report

Posted 5 years ago

Hello, Thank you for leaving your review, we're pleased to hear you were happy with the service provided. Kind Regards, The Ratchet Shop.

Posted 5 years ago

“Really good service. Highly recommend.”

Helpful Report

Posted 5 years ago

Hi, We highly appreciate your recommendation and it's great to hear that you were happy with the service. We hope to hear again from you in the future! Kind Regards, The Ratchet Shop.

Posted 5 years ago

“Very good straps and service”

Helpful Report

Posted 5 years ago

Hello, Thank you for leaving us your feedback, great to hear that the straps and the service we provided met your standards. We hope to hear again from you in the future. Kind regards, The Ratchet Shop.

Posted 5 years ago

“Parcel arrived on time and item as described”

Helpful Report

Posted 5 years ago

Hi, Thank for taking the time to leave your review behind, we're happy to hear that you are satisfied with the item and the delivery service. Kind regards, The Ratchet Shop.

Posted 5 years ago

Hi there, Great to hear that your parcel arrived as expected and the item met it's description. Thank you for leaving your feedback behind and we hope to hear again from you in the future. Kind Regards, The Ratchet Shop.

Posted 5 years ago

“My chains arrived on time and are of good quality, should last me years”

Helpful Report

Posted 5 years ago

Hi Rob, Great to hear your chain got to you as expected, please do keep us updated on how you find them. Thanks for your review! Kind Regards, The Ratchet Shop.

Posted 5 years ago

“Easy ordering,very efficient and great delivery time”

Helpful Report

Posted 5 years ago

Hi Stephen, It's great to hear you found ordering with us simple and found our service efficient. Thank you for taking the time to leave your review behind and we hope to hear again from you in the future! Kind Regards, The Ratchet Shop.

Posted 5 years ago

“Great Service Highly Recommend”

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Posted 5 years ago

Hi Scott, Thank you for your recommendation, we're happy to hear you were satisfied with the service provided. We hope to hear again from you in the future. Kind Regards, The Ratchet Shop.

Posted 5 years ago

Hi Scott, Thank you for your recommendation and the review. It's great to hear you were happy with the service! Kind Regards, The Ratchet Shop.

Posted 5 years ago

“We have had many orders through the Ratchet Shop and would definitely recommend. Orders have always arrived on time and everything reasonably priced.”

Helpful Report

Posted 5 years ago

Hi there, Thank you for your return custom and the recommendation, we highly appreciate it. It's great to hear that you're satisfied with our prices and the delivery service as it's something we work hard on to keep up. We look forward to working again with you in the future and thank you fer leaving your feedback behind for us! Kind Regards, The Ratchet Shop.

Posted 5 years ago

“Very good company to do business with,”

Helpful Report

Posted 5 years ago

Hi Leon, Thank you for leaving your feedback behind we're glad to hear you were satisfied with the quality of our service. We all work forward to working again with you in the future. Kind Regards, The Ratchet Shop.

Posted 5 years ago

“Easy site to navigate and select products. Delivery very quick. Reasonable price Thankyou”

Helpful Report

Posted 5 years ago

Hi Paul, Thank you for leaving your feedback, we're great full to hear that you found the website easy and the prices met your standards as we work hard on keeping those at a competitive price. Kind Regards, The Ratchet Shop.

Posted 5 years ago

The Ratchet Shop is rated 4.8 based on 3,112 reviews