The Ratchet Shop Reviews

4.8 Rating 3,117 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,117 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“REALLY QUICK AND EXTREMELY GOOD VALUE. We actually used them to anchor from one Side of the Warehouse to the other. Then we cable tied LED Batten Lights all the way across to create a very quick lighting solution which will be much cheaper to run than the Industrial Warehouse Lights which are already in place. SO USEFULL!”

Helpful Report

Posted 5 years ago

Hello Nigel Sounds like quite an operation! Would love to see a pic of the set up, it seems interesting. Glad that our products helped you achieve your goal. Hope we can assist with many more projects in the future. Thank you for your feedback, we appreciate it very much. Kind regards The ratchet Shop

Posted 5 years ago

“Once again top quality products delivered on time. Great service and great value. Many thanks.”

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Posted 5 years ago

Hello! Thank you so much for your feedback and your repeat business. We value your opinion and hope we can continue to shine! See you again soon! Best wishes The Ratchet Shop

Posted 5 years ago

“The service form The Ratchet Shop has always been impeccable”

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Posted 5 years ago

Hello Julian We are so grateful for loyal customers such as yourself, it makes our job that little bit more rewarding! As always, we appreciate your business and we value your feedback. Here's to many more years of business! Best wishes The Ratchet Shop

Posted 5 years ago

“Happy with the product and the quick delivery”

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Posted 5 years ago

Hello there Thank you very much for your review. Pleased to hear you are happy with your product. if you need anything else (and we hope you will!) you know where to find us, Best wishes The Ratchet Shop

Posted 5 years ago

“Heard about you by word of mouth, visited your warehouse in Upend, got exactly what I required, very reasonably priced, will pass your name on. The man in the warehouse and the two ladies in the office were all very helpful and most convivial, thanks, regards Guy Pidsley”

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Posted 5 years ago

Hello Guy So glad to hear you had a great experience in our warehouse (and that you found us ok!). Being out in the country, we get excited to see people other than each other which explains the jovial staff. Thank you very much for your review and for your recommendations! We hope to see you again very soon! Best wishes, The Ratchet Shop

Posted 5 years ago

“Very helpful telephone staff, order process quick and easy, arrived next day.”

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Posted 5 years ago

Hello there Glad to hear our staff took great care of you and you managed to get your order sorted in the most convenient fashion. Hopefully we can assist you again very soon! Thanks for sharing your feedback. Best wishes The Ratchet Shop

Posted 5 years ago

“All as expected and quick delivery”

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Posted 5 years ago

Hello! Thank you so much for kindly sharing your experience shopping with The Ratchet Shop. Glad you had a positive one, we hope to hear from you again soon! Kind regards The ratchet Shop

Posted 5 years ago

“Ratchets arrived within 24 hours of ordering them. Excellent quality product.”

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Posted 5 years ago

Hi Jan Thanks so much for the feedback, we always try to get our orders out as quickly as possible so glad to hear yours got to you so soon! Hopefully we can assist you again in the near future. Kind regards The Ratchet Shop

Posted 5 years ago

“It simply could not be better! Simple to order “correctly” , right price and here in no time! (And I’m in a different country) . Fabulous experience! Regards Andrew.”

Helpful Report

Posted 5 years ago

Hi Andrew, We're so happy to hear you were happy with all aspects of the service we provide, great that you found working with us simple and smooth. Thank you for the feedback and we hope to work again with you in the future! Kind Regards, The Ratchet Shop.

Posted 5 years ago

“Great fast service delivered the next day. Plenty of stock to choose from and at great prices. I highly recommend this company and I’ll will be purchasing from them in the future”

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Posted 5 years ago

Hello, It's great to hear our courier delivered your parcel as expected. Thank you for your recommendation and we're please you are pleased with our stock supply and pricing. Thank you so much for leaving your review behind and we all look forward to working with you in the future. Kind Regards, The Ratchet Shop.

Posted 5 years ago

“Great service , quality products with competitive prices”

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Posted 5 years ago

Hi Andrew, We're so happy to hear that you found our products of good quality and pricing as it's something we're always working on. Thank you for leaving your feedback and we hope to hear from you in the future! Kind Regards, The Ratchet Shop.

Posted 5 years ago

“Excellent service.”

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Posted 5 years ago

Hi Robert, Thank you for taking the time to leave your feedback, great to hear you were happy with the service provided! Kind Regards, The Ratchet Shop.

Posted 5 years ago

“Why buy cheap Chinese ratchet straps on eBay when you can have quality stuff from these guys. Order, pay and next day! Superb.”

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Posted 5 years ago

Hi Russell, Amazing to hear the quality of our straps met your requirements! Thank you for your review and we look forward to working with you in the future! Kind Regards, The Ratchet Shop.

Posted 5 years ago

“Very pleased with the Ratchet Shop, the website is easy to use, the choice of straps and accessories available is huge, and very reasonably priced. Any order placed is usually sent out the same day. Whenever we need to order anything we can relax and know the goods will arrive as per our request. We use a variety of sized straps for different packing needs, we can always find what we need.”

The Ratchet Shop 5 star review on 17th October 2019

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Posted 5 years ago

Hi Nay, Thank you for taking the time to leave this positive review, we highly appreciate it. It's great to hear that you're happy with all aspects of our service including the website and pricing! We're grateful for your return custom and all look forward to hearing again from you in the future. Kind Regards, The Ratchet Shop.

Posted 5 years ago

“Great service fast delivery and good prices”

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Posted 5 years ago

Hi Harvey, Thank you for leaving your review, pleased to know our service met you requirements along with the price of our products. Kind Regards, The Ratchet Shop.

Posted 5 years ago

“Very good and fast delivery - thank you”

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Posted 5 years ago

Hi Jason, Great to hear you received your parcel as expected, thank you for leaving your review! Kind Regards, The Ratchet Shop.

Posted 5 years ago

“Very good service”

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Posted 5 years ago

Hello, Thank you for leaving your review, we're pleased to hear you were happy with the service provided. Kind Regards, The Ratchet Shop.

Posted 5 years ago

“Really good service. Highly recommend.”

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Posted 5 years ago

Hi, We highly appreciate your recommendation and it's great to hear that you were happy with the service. We hope to hear again from you in the future! Kind Regards, The Ratchet Shop.

Posted 5 years ago

“Very good straps and service”

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Posted 5 years ago

Hello, Thank you for leaving us your feedback, great to hear that the straps and the service we provided met your standards. We hope to hear again from you in the future. Kind regards, The Ratchet Shop.

Posted 5 years ago

“Parcel arrived on time and item as described”

Helpful Report

Posted 5 years ago

Hi, Thank for taking the time to leave your review behind, we're happy to hear that you are satisfied with the item and the delivery service. Kind regards, The Ratchet Shop.

Posted 5 years ago

Hi there, Great to hear that your parcel arrived as expected and the item met it's description. Thank you for leaving your feedback behind and we hope to hear again from you in the future. Kind Regards, The Ratchet Shop.

Posted 5 years ago

The Ratchet Shop is rated 4.8 based on 3,117 reviews