The Ratchet Shop Reviews

4.8 Rating 3,117 Reviews

97 %

of reviewers recommend The Ratchet Shop

4.8

Based on 3,117 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Ratchet Shop:

Online company selling ratchet straps. Round and Webbing Slings. Grade 80 Chain sets made to order. Horizontal and Vertical \lifting Clamps. Winches, Pulleys. Safety Harnesses, Lanyards
Certified

Visit Website

Phone:

01638731608

Email:

ann@theratchetshop.com

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The Ratchet Shop 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Comprehensive stock on well organised and informative web site. Order arrived promptly”

Helpful Report

Posted 4 years ago

Hi Steven, Thanks a bunch for leaving such a positive review! It's great to hear how happy you are with both your buying experience and your delivery. We pride ourselves on seamlessness and affordability so to hear this from you is very much appreciated. We would love to be of assistance in the future so if we can help please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Top Drawer”

Helpful Report

Posted 4 years ago

Hi Paul, thanks for your kind words! We really hope you have enjoyed your buying experience and we also hope the job you needed these parts for goes well. If we can be of assistance in the future please get in touch as we are here to help! Kind Regards, The Ratchet Shop

Posted 4 years ago

“Have used The Ratchet Shop twice, both times for webbing straps. Excellent prices and very quick delivery. Can't ask for more.”

Helpful Report

Posted 4 years ago

Hello Jason, thanks a bunch for leaving your review! We are ever so pleased to hear that you have come back to us from the first time you ordered. We really appreciate your kind comments so if you need any help in the future please do get in touch, that's why we are here after all! Kind Regards, The Ratchet Shop

Posted 4 years ago

“Thanks great service thank you”

Helpful Report

Posted 4 years ago

Hi Martin, that's not a problem at all! We are more than happy to have been of service. We really appreciate your custom, if there is anything we can do in the future to help please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“They’re good”

Helpful Report

Posted 4 years ago

Hi Steve, regardless if your review is aimed at our staff or our products we really appreciate it. If there is any way we can help in the future please get in touch, that's why we are here after all! Kind Regards, The Ratchet Shop.

Posted 4 years ago

“Very good shop.t would highly Recommend it.”

Helpful Report

Posted 4 years ago

Hi There Albert. We are happy to hear that you are pleased with our site and It's an honor to have been able to supply you. It is very fulfilling to hear that you would recommend us to others and we really appreciate that. If there is anything we can do to help in the future please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Item as advertised and arrived promptly.”

Helpful Report

Posted 4 years ago

Hi There, thanks for your review. We really appreciate your custom. If we can be of any more service in the future please get in touch as we are always happy to help. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Excellent dispatch and delivery service”

Helpful Report

Posted 4 years ago

Hi There, thanks for leaving your highly positive review. We are ever so pleased to hear that you are happy with our delivery and if we can do more in the future please get in touch as we are always happy to help! Kind Regards, The Ratchet Shop

Posted 4 years ago

“Great service!”

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Posted 4 years ago

Hello Dave, Thanks a bunch for leaving your review! we are really pleased to hear that you are satisfied with our service. If we are able to help you in any way please get in touch, that's why we are here! Kind Regards, The Ratchet Shop

Posted 4 years ago

“My order arrived very quick and the quality of the ratchets are great .”

Helpful Report

Posted 4 years ago

Hello there Jennifer, We are really pleased to hear from you. It's very fulfilling to hear that you have received your Ratchet Straps and that you are pleased with them! We would love to hear from you in the future so if we can help at all please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“G OT GOODS THE NEXT DAY VERY GOOD SERVICE THANK YOU EASY WEBSITE TO USE ALSO”

Helpful Report

Posted 4 years ago

Hi there, We are ever so glad to hear that you are pleased with both our delivery and service. We strive ourselves on making your experience as seamless as possible so to hear this from you is really great. If we can do anything in the future please get in touch as we are here to help! Kind Regards, The Ratchet Shop

Posted 4 years ago

“excellent,quick delivery”

Helpful Report

Posted 4 years ago

Hi Micheal, thanks for your highly positive review! We are really pleased to have been able to supply you and if we can help in the future please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“First time I’ve used this company and it won’t be the last. Superb customer service and very fast delivery.”

Helpful Report

Posted 4 years ago

Hi There Roger, We are ever so pleased to hear your view on our staff's service and that you will be returning, It is always very gratifying to hear and we really appreciate it. If there is anything we can do in the future please get in touch and we will be here ready to help, Many thanks Roger. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Very easy to use,.Good materials, good grips,”

Helpful Report

Posted 4 years ago

Hi There Bratu, we are really pleased to hear your opinion on our products. We hope that the job you are using them on goes well and if we can be of any more assistance please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“An incredible service from the Rachet Shop. Great range of products and brilliant delivery. A company which is a credit to the internet.”

Helpful Report

Posted 4 years ago

Hi William, thanks a bunch for your great review! It's really good to hear that you have had such a pleasant buying experience with us. We also really appreciate your very kind words and if we can be of any assistance in the future please don't hesitate to get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Brilliant got what I wanted and received my parcel the next day”

Helpful Report

Posted 4 years ago

Hi Chris, thanks for getting in touch and leaving your great review! We are very happy to hear that you are pleased with your delivery and our products. If we can be of any service in the future please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Item as expected and fast delivery”

Helpful Report

Posted 4 years ago

Hi There Andy, that's really good to hear! We are ever so pleased that the products you ordered have found you well. We are always happy to help so if there is anything in the future you need a hand with don't hesitate to give us a call! Kind Regards, The Ratchet Shop

Posted 4 years ago

“Easy website to use delivered on time , good quality product for a reasonable price”

Helpful Report

Posted 4 years ago

Hello there Stephen, thanks for leaving your review. We are very pleased to hear that your product has arrived well and that you are pleased with our quality. We are always happy to help so if we can be of assistance in the future please don't hesitate to get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Fantastic service and Quality products as always”

Helpful Report

Posted 4 years ago

Hi Gary, thanks for leaving such a positive review! We are always very pleased to hear from returning customers and it's great that you share the same opinion on our service and products as we do! We would love to hear from you again so if we can be of any assistance in the future please get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

“Lots of cheap ratchet straps available but these are properly certified so if quality and performance are important get these. Price is still competitive and delivery service excellent”

Helpful Report

Posted 4 years ago

Hello there, thanks for your kind words. It's always nice to hear when a customer recognises both our quality and affordability, We really appreciate it! We would love to hear from you again in the future so if we can help please don't hesitate to get in touch. Kind Regards, The Ratchet Shop

Posted 4 years ago

The Ratchet Shop is rated 4.8 based on 3,117 reviews